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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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October 13, 2022

I rally appreciated the diagnostic accuracy/expertise and continuous communication. I knew what was happening every step of the way. Excellent service from a professional team that got my high mileage Odysse More

by danpat44m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 13, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 12, 2022

Very friendly staff. Rosa, the Service Department Specialist was amazing at handling the service, made sure repairs were completed on schedule, and followed up to make s More

by Jaime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Gunn Honda responded

Thank you, Jaime! We’re glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 11, 2022

Dropped off and picked up my car. Bobby did a great job communicating work that needed to be done on my car More

by SATX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Oct 11, 2022 -

Gunn Honda responded

Thank you! We’re glad Bobby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 11, 2022

First class treatment. Their records of your car services and work are always up to date and help you know for sure all work done on your car! Service people are very know More

by LGaffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Gunn Honda responded

It is important our customers feel completely confident with the customer service they received, and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thank you!

October 10, 2022

Service to the client is excellent. On my last service Da’shun did a very good job keeping me inform of my car service. More

by zora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Da’shun
Oct 11, 2022 -

Gunn Honda responded

Thank you! We’re glad Da’shun could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 10, 2022

Never plan to do car service there, takes to long time and they leaving the car at the lot, later I found the windshild water still empty, should dubble chack if the oil has been change or not!! Was visit More

by Mohammed Al-azzawi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Oct 11, 2022 -

Gunn Honda responded

Mohammed Al-azzawi, thank you for bringing this to our attention. We're truly sorry you had a bad experience. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!

October 09, 2022

My assistant Bobby in express service was very helpful, provided me estimated waiting time and provided all around professional customer service. Thanks! More

by Nasasiosa777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Rebekah
Oct 11, 2022 -

Gunn Honda responded

Thank you, Nasasiosa777! We’re glad Bobby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

October 08, 2022

Service personnel are always attentive to my concerns. This is my sixth Honda from Gunn in thirty years. The cars in their care live long lives. More

by bwillstrop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Gunn Honda responded

Thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

October 08, 2022

Service was fantastic! I had my vehicle and a new battery within 20 minutes!!! Shanti was great!!! More

by Chrisr040404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanti Vong
Oct 11, 2022 -

Gunn Honda responded

We are so glad to hear that! Thank you for choosing Gunn.

October 08, 2022

I have only used Gunn Honda dealership for both my Hondas over the years. Always available and friendly and I know when the work is performed (though pricey) I will be pleased! This latest visit was for a p More

by Honda2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Pastrano and Joe Esparza
Oct 11, 2022 -

Gunn Honda responded

Thank you! We’re glad Bobby could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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