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Gunn Honda - Service Center

San Antonio, TX

4.7
2,096 Reviews

2,096 Reviews of Gunn Honda - Service Center

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February 03, 2022

Chad is a big asset for Gunn HondaDealer in SN Antonia, Chad is a big asset for Gunn Honda Dealer in SN Antonia, He was very nice pro👌 More

by rnst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 03, 2022 -

Gunn Honda responded

Thank you, rnst! We’re glad Chad could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 03, 2022

I always get outstanding service from everyone in the Gunn Honda Service Department. Special congratulations and appreciation to my long-time Service Manager, Joe Esparza! He always gives me excellent se More

by Mark Liberatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 03, 2022 -

Gunn Honda responded

Thank you, Mark! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 01, 2022

Meet expectations most of the time. However they shouldn’t push services that are not necessary. More

by Let’s go Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Gunn Honda responded

Thank you for visiting Gunn Honda. However, we are sorry to hear that your experience was not up to the standards that we strive to provide. It is not our intention to disappoint the customer. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward.

January 30, 2022

Got a new battery. Service was friendly, professional, and fast, Price was great! Beat all other stores prices I checked. And I very much appreciated the veterans discount! More

by GTALLTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Gunn Honda responded

We are so glad to hear that! Thank you for choosing Gunn.

January 30, 2022

Always great service! I purchased my last Honda from Gunn and will do so again in the future. More

by Kaeggerss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 02, 2022 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

January 28, 2022

Very satisfied with the work preformed on my vehicle. It was quick and easy to get my oil changed. More

by Ed.meurer778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 02, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

January 28, 2022

Quality work. Very good communication of work needed. Silly to have to use 15 words More

by RickF
Recommend Dealer
Yes
Employees Worked With
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : chad
Feb 02, 2022 -

Gunn Honda responded

Thank you for the 5-star review, RickF!

January 27, 2022

The service center team repaired my car and provided excellent customer service. Toni kept me updated with text messages, which was so convenient. Thank you!! More

by MelissaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
Feb 02, 2022 -

Gunn Honda responded

Thanks! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you! Hope to see you here again soon.

January 25, 2022

I have been going to Gunn Honda for over 20 years. Yes I did shop around in San Antonio and considered other dealership but this particular one maintains a service department that secured my choice drew to More

by Honda man
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Damon Honore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Feb 03, 2022 -

Gunn Honda responded

WOW! Thank you so very much for taking the time to leave a review, we are proud to know that our team delivered professional and friendly service to you. Thank you so much for your loyalty! We’ll be sure to pass your kind review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

Feb 04, 2022 -

Honda man responded

Service is worth giving the feedback!

January 23, 2022

What seemed to be a possible transmission breakdown on a cross country road trip, turned out to be a software issue which was under warranty. That, and an additional recall issue was quickly fixed and we we More

by Tom Curts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Feb 02, 2022 -

Gunn Honda responded

Thanks for letting us know, Tom. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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