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Gunn Honda - Service Center

San Antonio, TX

4.8
2,153 Reviews
Call Service Center (210) 361-9784

2,153 Reviews of Gunn Honda - Service Center

Sort by
March 06, 2022

Very friendly, very punctual, and extremely fast. The whole process was very seamless. They have definitely earned my business. More

by patton1904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam in Service 👍👍👍
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Mar 07, 2022 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

March 03, 2022

Great service from Joe Esparza our Service Advisor. We have worked with him before years ago at your previous location. He is so knowledgeable and explains everything so well. We are so glad to see hi More

by maryrcastaldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza Service Dept.
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Mar 04, 2022 -

Gunn Honda responded

Thank you, Mary! We’re glad Joe could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 03, 2022

Wonderful service, kind, attentive, timely. They keep you constantly informed of status, and try to deliver when promised. More

by M68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis on service silver team
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Mar 04, 2022 -

Gunn Honda responded

We are so glad to hear that! Thank you for choosing Gunn.

March 02, 2022

I have always received excellent service from the service department. I have to thank Rosa in particularly she and her team are outstanding. More

by Psanchez10
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Gunn Honda responded

Thank you! We’re glad Rosa could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

March 02, 2022

Service department is always courteous and on top of the issues. Rosa is a JOY to work with and treats you with the utmost respect. More

by Kwaakatsina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2022 -

Gunn Honda responded

Thank you for taking the time to leave this super 5-star review! We are so proud to know that Rosa not only delivered the excellent customer service we strive to provide each of our valued customers but was able to quickly service your vehicle. Your referrals and recommendations mean a lot to us. We look forward to welcoming you back to Gunn Honda.

February 27, 2022

Helpful and knowledgeable Friendly Easy to make appointments Robert and technicians were good at explaining what needed to be repaired More

by Klynisbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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Feb 28, 2022 -

Gunn Honda responded

Thank you! We’re glad Robert and the technicians could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

February 26, 2022

Very efficient and staff is very welcoming. There time estimate was accurate and kept me updated all the time. More

by ubgadeashish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
thewoodagency .
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Worrel
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Feb 28, 2022 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you.

February 25, 2022

The staff was exceptional. Rosa explained every repair in detail. Rosa was upfront and honest. More

by Bsanmiguel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Bsanmiguel8 responded

Excelente

February 24, 2022

Good job in servicing my car. Reasonable pricing with discount. We recommend this dealership to all of our friends and co-workers. More

by Alrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Gunn Honda responded

Thanks for letting us know. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

February 23, 2022

Excellent customer service from Joseph. Helped by putting me in a loaner as work was going to take several days. I was grateful. More

by Anniem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2022 -

Gunn Honda responded

Thank you! We’re glad Joseph could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

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