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Gunn Honda - Service Center

San Antonio, TX

4.8
2,103 Reviews

2,103 Reviews of Gunn Honda - Service Center

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May 27, 2021

Very courteous and helpful service. The location is good and the appointment was made promptly. The service was fast and I got out of there fast. More

by Lampe.john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

May 27, 2021

Great experience. Personalized attention from the Red Team service manager. He coordinated my service requirements and kept me abreast of progress throughout the day. Gunn will be my home for Honda serv More

by Lefty64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

May 27, 2021

Always go to Gunn for my car services and have since I bought the car in 2013. They have excellent customer service. Highly recommend Gunn Honda. More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ward
Jun 01, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

May 26, 2021

Service had always been excellent and consistent during my visits either for minor or major services. I have two Honda’s and we always bring them to Gunn. More

by RAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 01, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

May 23, 2021

Rosa in Service is awesome. She is super helpful, honest, and she makes car repairs at Gunn Honda easy and friendly. Highly recommend Gunn Honda Service at I-10 and UTSA More

by olga.levario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Gunn Honda responded

Thanks for letting us know! We’re glad we were able to provide you with a great customer service experience.

May 22, 2021

Service at Gunn Honda was exceptional, courteous and very professional! I will definitely be back again, I am always impressed with their service! Thanks guys! More

by Letort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I thought his name was Tony
May 25, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

May 21, 2021

Always happy with the maintenance provided by the silver team. They are always fair and look out for my interest! I am happy with the service More

by Daveledford74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

May 21, 2021

Too many errors from purchase to scheduling. Arrived at first appointment turned away because no loaner car available. Told the service may take Two to three days. Reschedule arrive long wait. Loaner car More

by tscalzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Morin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Gunn Honda responded

Thank you for bringing this to our attention. We are truly sorry for the inconvenience. It is not our intention to disappoint the customer.

May 18, 2021

Flood friendly service. Although with today’s technology, I don’t agree with changing full price on an alignment if it doesn’t require an alignment More

by dconroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis
May 19, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

May 14, 2021

Gunn Honda has a great service department, fast ands efficient. Dennis Hayes in the Express Service area is a real asset to this dealership. Thank you Dennis! More

by Buddy Rattray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Hayes
May 19, 2021 -

Gunn Honda responded

Thanks so much! Hope to see you again soon.

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