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Gunn Honda - Service Center

San Antonio, TX

4.8
2,104 Reviews

2,104 Reviews of Gunn Honda - Service Center

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January 23, 2021

The service was excellent. She communicated well and kept me informed. Everything was very organized and the waiting room was clean. Thank you and see you next time More

by Solisruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

Thanks so much for the great feedback! We’re glad we could provide you with a great experience.

January 23, 2021

I bought my car at Gunn Honda and it was the most pleasurable experience. I had my car services twice. 2 oil changes, tire inspection /rotation and basic inspection. Each time it was easy to make an More

by RLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you and thank you for choosing Gunn!

Jan 26, 2021 -

RLO responded

Just keep up the outstanding service you provide, thank you.

January 20, 2021

Joe did a great job explaining what services/repairs were needed and keeping me informed on the status of the services and repairs. Dealership has a nice wait area with a good expresso coffee machine. More

by Angel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

Thank you! We’re glad we were able to provide you with a great customer service experience. Please let us know if there is ever anything that we can do for you!

January 19, 2021

Joe Esparza did an excellent job again. He is always conscientious, caring, knowledgeable, professional, and responsive. Your team has kept my 1992 Accord running great More

by Mark Liberatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 26, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 19, 2021

Joe Esparza was very helpful Service Advisor. Thanks to Mechanic(s) that provided services to my vehicle! Glad I was able to get a appointment. More

by Orem-v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 26, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

January 16, 2021

We had all our Honda cars purchased at this dealership and a long and trusted working relationship whether purchases, or maintenance on our vehicles with them. More

by kmenezesmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Gunn Honda responded

Thanks for letting us know. Glad to have you as a part of the Gunn family!

January 14, 2021

Joe Esparza was great in getting my car up and running. He even found and read over my warranty to explain the issue was covered More

by ed willars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jan 15, 2021 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

January 13, 2021

Had roof rails installed on 2016 vehicle. CONs on this visit: Service was super busy on my day and waited a awhile to be seen have my vehicle taken in (had an appointment and showed up early). It was abou More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2021

Great service! Rosa was awesome to work with. She eased my concerns and did everything she could to help me. I live in Dallas but will be coming back to Gunn to service my vehicle. More

by Lesliebarnhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Gunn Honda responded

Thanks for the review! We’re glad we could provide a simple, stress-free experience for you. Thank you for choosing Gunn!

January 05, 2021

I received excellent service from Rosa Rodriguez! She was prompt and very helpful. She kept me informed on the status of when my parts had arrived and when to expect my vehicle would be ready. Thank you Ms. More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

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