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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews

2,105 Reviews of Gunn Honda - Service Center

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October 29, 2020

Toni assisted us with our Ridgeline. We needed some maintenance on it as it was nearing 100,000 miles. He was very knowledgeable and kept us informed. Great to work with! More

by mwilson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Simpson
Nov 18, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

October 29, 2020

Great job and didnt have to worry about anything. Service was super fast and couldnt ask for better service. Was given instructions on where to go when I arrived. Vehicle was already ready to go. More

by Bigfootisreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TONY in service department
Nov 18, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

October 26, 2020

Always excellent service - completed quickly and with good explanations for the work needed - pleasant areas for waiting and shuttle service Gunn's Service Department is definitely a reason I will lo More

by sblSA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. 

October 22, 2020

Randy and Rosa took excellent care of me and my car. They always make me feel like the most important client they have. It doesn’t get any better than this. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Randolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Gunn Honda responded

Nancy, thanks for your positive feedback! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. Thank you for choosing Gunn!

October 21, 2020

Was very pleased with the service and efficiency. Everyone was very friendly and courteous. Glad I bought my CRV. I feel very confident in Gunn. More

by jolenehovis97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

October 18, 2020

Labor is pricy. The waiting time was extremely long from 8am to 3pm. Waited in the waiting room. So I just hope work was done properly and I don't have to go return soon. More

by Aguilar4441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2020

Great service and explanation of service rendered. Will definitely be going back as I do for all my service needs. Thank you Gunn honda excellent More

by Lorenzo587742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 19, 2020 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

October 17, 2020

Rosa in the Service Dept is great. She was prompt, courteous, and explained everything they were going to do and how long it would take. When i picked up the vehicle she explained everything and real More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Gunn Honda responded

Thank you so much! We focus on making quick servicing without sacrificing quality work, because we know that your time is valuable. Let us know if there is ever anything we can do for you!

October 16, 2020

Gunn Honda has always been good for me. I bought my car at a different dealership, but Gunn helped me straighten out problems the other dealership had caused. I’m very grateful, and have continued going to More

by Dydah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest (retired) and recently, Dennis
Oct 19, 2020 -

Gunn Honda responded

Thanks for letting us know! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Please let us know if there is ever anything we can do for you!

October 16, 2020

Fast, convenient, excellent service every time. Pricing is fair. The Express service saves me time for minor maintenance and service. I will continue to use Gunn Honda. More

by Honda jam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Gunn Honda responded

Thanks for letting us know! We’re glad we could provide you with a great experience.

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