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Guntersville Chevrolet
Guntersville, AL
1,460 Reviews
Guntersville Chevrolet may be a relatively new name to Northern Alabama drivers, but we are here to Change Your Experience! We opened our doors in 2021, but as the latest branch of the family-owned Newton Motor Group, we have plenty of experience providing quality cars and friendly service. Our goal is to be a local dealership that you can trust to provide you with convenient and upfront service. From our collection of new and used cars to our certified Chevy service center, we are here to make car ownership easier.
Some local drivers may already be familiar with the Newton Motor Group, as our four existing dealerships in Southern Tennessee attract many customers from Alabama. If you have already worked with us before, then you can count on finding that same high-quality service here in Guntersville. If you are new to the Newton family, then get ready for a fresh take on the dealership experience. We always put our customers and community first, including offering our exclusive online shopping experience that lets you buy a car from the comfort of your home and have it delivered directly to your driveway.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,460 reviews
May 24, 2026
Joe & the team at Guntersville Chevrolet are hands down the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. the easiest dealership I’ve ever dealt with. They were honest and respectful throughout the entire process, and made my purchase much easier. More
by Blazer67
May 23, 2026
Dealership lied to me at time of purchase of a pre-owned 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay 2022 Ford F-150 XLT. I did not receive the warranty that I asked for. And service department gave a wrong diagnosis on repairs in which I had to pay almost $200 for the diagnosis. Service department claims the transmission was inoperable and requested almost $12,000 for replacement. Vehicle was towed to another repair shop to have a second opinion done and upon further inspection the rear end needed to be replaced. Transmission was in tact and working properly. More
by ethan6224
Verified CustomerEmployees Worked With
Other Employees :
Joe housel, Jed Sparks, Ned Jones, Bruce Moss
May 23, 2026
They are very nice helpful and honest so for that I respect for what they do thank you respect for what they do thank you More
by wallacemarbury991
May 23, 2026
We needed a part for our tailgate. Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! Kevin was able to find the part earlier than originally anticipated. It was repaired the next morning after the part arrived!! More
by Spsims467
Employees Worked With
May 22, 2026
Staff was friendly, but very slow and inconsiderate! !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was !totally tried to oversell services. I came in with a specific issue and knew exactly what the problem was. I spent 5 hrs editing in line (?which was not a big issue, I realized other customers had appointments. The mechanic walked through explained in detail the issue and told me the resolution after 8 hrs waiting they gave me a total diagnostic test with every issue my vehicle ma have and told me If I waited an additional 2 hrs they would replace a “sensor”. I was overwhelmed and totally disgusted with the miscommunication and the time consumed at your dealership. More
by ronburwell57
May 20, 2026
The entire process was smooth, efficient, and completely stress-free. Logan, Joe, and Moody were absolutely fantastic to work with. Most of our communication was handled through text messages wit completely stress-free. Logan, Joe, and Moody were absolutely fantastic to work with. Most of our communication was handled through text messages with the occasional phone call, which made everything incredibly convenient. What impressed me most was that I never even had to see the vehicle in person before delivery because I trusted them completely. They went above and beyond by even meeting me halfway for delivery. Customer service like this is hard to find these days. Professional, honest, efficient, and genuinely easy to work with from start to finish. I can’t say enough good things about Guntersville Chevrolet and their team. Highly recommend them to anyone looking for a vehicle! More
by bc35011
May 17, 2026
Good communication about the job. Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks Tires were priced fairly. There was no pressure for anything else to be fixed. Thanks More
by Spsims467
May 13, 2026
I was there for a simple oil change and it took over an hour and a half hour and a half More
by tmccreless
May 11, 2026
5 I had a great experience. Kevin was knowledgeable and very helpful. The staff was great as well. Kevin was knowledgeable and very helpful. The staff was great as well. More
by aholbrook1285
