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Gurnee Volkswagen
Gurnee, IL
1,189 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,189 reviews
March 29, 2024
I’ve gone to a lot of dealers while searching for my car and came across very unprofessional, rude people. Everyone at Gurnee Volkswagen was friendly and made us feel welcomed. I wanna thank Jose for being and came across very unprofessional, rude people. Everyone at Gurnee Volkswagen was friendly and made us feel welcomed. I wanna thank Jose for being amazing, answering all questions. He was very knowledgeable. Made this experience pleasant. I’m happy with my car and will definitely be recommending any friends to this dealership. More
by Kevin
March 28, 2024
Gurnee volkwagon can’t be trust ed when it comes to buying used a used car. They sold me a vehicle they bought at auction that had been in an accident with a poor repair. They have gone silent when I buying used a used car. They sold me a vehicle they bought at auction that had been in an accident with a poor repair. They have gone silent when I left messages for Sales GM Nedi and GM Rocco. First time I took the car through a car wash tue front fender popped off. Now one will call me back. Left message with Rohrman care and also now response. Stay a way it like the 80s movie used cars. No integrity from the dealership or organization as a whole. More
by PJ
March 11, 2024
Dealership kept their word on the deal and prices we made through email communication. Prices did not change when we arrived to the dealership. Everyone was very helpful. through email communication. Prices did not change when we arrived to the dealership. Everyone was very helpful. More
by Brinley Smeltzly
March 07, 2024
They have a excellent service and they explained a details services and also the staff is very friendly details services and also the staff is very friendly More
by Victor1982p
Employees Worked With
February 10, 2024
They resort to high pressure tactics and mislead you as a consumer. Would not recommend their dealership. consumer. Would not recommend their dealership. More
by MikeJones033
