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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
June 01, 2022
Christian was a great resource during this process. Chad drives a hard deal but I believe we reached a fair price for the vehicle and my trade in. Best of luck to the Gurnee VW team in locking down the Chad drives a hard deal but I believe we reached a fair price for the vehicle and my trade in. Best of luck to the Gurnee VW team in locking down their cars. More
by BMAHAN1990
Verified Customer
June 01, 2022
Everything about my buying experience was positive. Sandi Negrau was a total professional and easy to work with. Tricia Cruz in finance was an absolute joy to work with as well she was so kind, patient Sandi Negrau was a total professional and easy to work with. Tricia Cruz in finance was an absolute joy to work with as well she was so kind, patient with questions, and professional. The entire experience was positive and I love my car! More
by daniel_crafton
Employees Worked With
Sandi Negrau, Tricia Cruz
May 31, 2022
All staff was friendly and helpful. But I waited 2 hours for only an oil change that I had an appointment for. Then they lost my keys, which took more time to locate. And now I’ve been But I waited 2 hours for only an oil change that I had an appointment for. Then they lost my keys, which took more time to locate. And now I’ve been contacted at least 8 times asking for a review. More
by Farmfan
Employees Worked With
Matt Walden, Gregg Domenico
May 31, 2022
Sales person was very helpful through out all the vehicle purchase and very straight forward. purchase and very straight forward. More
by Jax.c2493
Employees Worked With
May 31, 2022
Gurnee VW has always been great for service. I purchased my car in Milwaukee, like in Salem and have been bringing my car here for service for well over a year. Easy to work with. I purchased my car in Milwaukee, like in Salem and have been bringing my car here for service for well over a year. Easy to work with. More
by kmichellehampton
Employees Worked With
Matt Walden
May 27, 2022
Very informative to my situation. Lots of problems that were addressed on my vehicle, however I did not feel the prices fit the total cost of my vehicle is actually worth. Lots of problems that were addressed on my vehicle, however I did not feel the prices fit the total cost of my vehicle is actually worth. More
by STEVo
Employees Worked With
Jason Whitley, Matt Walden, Gregg Domenico, Kris Tuchinskiy
May 27, 2022
Everyone that I have worked with from the salesman to the service department have been awesome. service department have been awesome. More
by Mouhcine66
May 27, 2022
Christian Is the best seller. Very professional Dedicated and responsable. Going above and beyond. I really appreciate it everything he did for me. Very professional Dedicated and responsable. Going above and beyond. I really appreciate it everything he did for me. More
by Yvonne Rivas
Employees Worked With
May 27, 2022
Above and beyond service, quick buying process, knowledgeable staff, and convenient location all play into my overall positive buying experience. Thank you Jerry, and team. knowledgeable staff, and convenient location all play into my overall positive buying experience. Thank you Jerry, and team. More
by dan schlicht
