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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
Verified Customer
December 16, 2021
My vehicle was missed diagnosed. I was being charged over $900 for a leak on my coolant. There wasn’t a leak at all just the cap being loose. $900 for a leak on my coolant. There wasn’t a leak at all just the cap being loose. More
by Mely
Employees Worked With
Matt Walden, Chris Barfoot, Gregg Domenico, Ivan Rivera
December 14, 2021
Ron was very patient with us as we searched for the right vehicle. He was able to show us a variety of cars and ensured we test drove all even into the night. As we went through the buying process, he was v vehicle. He was able to show us a variety of cars and ensured we test drove all even into the night. As we went through the buying process, he was very helpful and answered all the questions that we had. Ron is very friendly and was great to work with. More
by VWGuy14
December 14, 2021
Ron was very knowledgeable and helpful throughout our search. He took the time to help us find the right vehicle for us. He was very patient. search. He took the time to help us find the right vehicle for us. He was very patient. More
by VW gal
December 12, 2021
Ron was a very friendly efficient salesman really worked hard to get the price I was comfortable with. hard to get the price I was comfortable with. More
by MROHLFING70
Employees Worked With
December 11, 2021
Thankyou to Ron Monaco! For making it happen with my new vehicle! He had wonderful customer service and was super nice. vehicle! He had wonderful customer service and was super nice. More
by Eduardo123
December 10, 2021
Thank you so much Greg for the quick fix and turn around even though the repairs were over 2300. I feel it was worth the peace of mind. The service department kept me upto date on service. even though the repairs were over 2300. I feel it was worth the peace of mind. The service department kept me upto date on service. More
by paige923
Employees Worked With
Gregg Domenico
December 09, 2021
Everyone was super friendly and helpful when I was buying my new car! It was a great experience all together my new car! It was a great experience all together More
by DANIRAINE14
Employees Worked With
Other Employees :
Javier Rivera, Javier Rivera, Lupe Bolanos, Brendan Keough
December 08, 2021
poor customer service. girl at reception was on her phone for a food 20 seconds before greeting. lastly what really grinded my gears is that someone took the plastic from my screen & also the clutch. which i for a food 20 seconds before greeting. lastly what really grinded my gears is that someone took the plastic from my screen & also the clutch. which i had my car for about 3 years now & never took it off. which i dont know why someone would take it upon themselves by removing something from MY car. More
by GABE_GALAVAN85
Employees Worked With
Suha Oner
December 08, 2021
They were very helpful in a time crunch they took in my vehicle and did a wondrous job. The work performed was quick and very much needed. Then you guys vehicle and did a wondrous job. The work performed was quick and very much needed. Then you guys More
by KURUPVINNY
Employees Worked With
Matt Walden, Chris Barfoot, Gregg Domenico, Ivan Rivera
