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Gurnee Volkswagen
Gurnee, IL
1,188 Reviews
Gurnee Volkswagen: Forging Gurnee, Grayslake, Kenosha, Round Lake Beach and Waukegan Community Connections
When you come to our Gurnee dealership, you will discover that we offer more than just inventory, service, and financing for Volkswagen models. Gurnee Volkswagen is committed to exceptional customer service and creating lifelong connections with drivers in the Gurnee area. We serve Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond by meeting your automotive needs and viewing each customer from Grayslake, Kenosha, Round Lake Beach and Waukegan as part of our extended community.
Gurnee Volkswagen, the Golden Rule of Customer Service
At Gurnee Volkswagen, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Volkswagen Jetta, Atlas, Passat, Tiguan and Golf. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
Take the Short Drive from Grayslake, Kenosha, Round Lake Beach or Waukegan to Gurnee Volkswagen
With our pressure-free environment, drivers from Grayslake, Kenosha, Round Lake Beach, Waukegan, and beyond are encouraged to take advantage of our services that benefit them best. We know car-ownership can be a large undertaking, so we are here to offer advice and help with all things Volkswagen. Explore what our Gurnee dealership has to offer and contact us with any questions that you have. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,188 reviews
July 30, 2021
Excellent treatment by the staff and completely satisfied with the service. Washed the vehicle as well as preforming the service. Will definitely be going back. with the service. Washed the vehicle as well as preforming the service. Will definitely be going back. More
by Pashkes
Employees Worked With
Jose R., Benito Arenas
July 29, 2021
10000% recommended this dealership! Everyone is so professional and not pushy AT all. They were extremely easy to work with ESPECIALLY Cameron and Danny! I will refer anyone I know to this dealership. professional and not pushy AT all. They were extremely easy to work with ESPECIALLY Cameron and Danny! I will refer anyone I know to this dealership. Can’t wait to get future cars here! More
by FAGANRASLAWSKI
Verified CustomerJuly 29, 2021
I made appointment for recall and oil change and said I will only take the appointment if both can be done. I get there after takin time off work only to be told there is a back order on the recall part. I will only take the appointment if both can be done. I get there after takin time off work only to be told there is a back order on the recall part. I asked for discount on oil change nothing. I’m not coming back. Mount Prospect has great service and straight shooters. I should have not tried to go somewhere closer to my home More
by toni.bongean
Employees Worked With
Forgot her name
July 29, 2021
Great customer service, very friendly. Helped me pick the perfect car that matched my needs and want. Would definitely recommend for anyone looking for new or used vehicles to come here. Ask for Christian Ve perfect car that matched my needs and want. Would definitely recommend for anyone looking for new or used vehicles to come here. Ask for Christian Vega More
by lopez22448ty
July 27, 2021
Great people to work with. Kind and smart individuals.i really enjoyed myself. The environment was very helpful and rewarding I would love to buy another vehicle one day really enjoyed myself. The environment was very helpful and rewarding I would love to buy another vehicle one day More
by PARKERDERICK35
Employees Worked With
Other Employees :
Sandi Negrau, Jasin Beshiri, Jovonn Griffin, Kevin Ngorn, Gustavo Molina, Javier Rivera, Mark Diwa
July 27, 2021
This visit was a follow up visit based on an inspection. The parts I ordered from my previous visit were there and the admitted my car promptly. They gave me a shuttle ride home and called me when the work The parts I ordered from my previous visit were there and the admitted my car promptly. They gave me a shuttle ride home and called me when the work was expertly completed. I am beyond satisfied with the work done and the fair price. More
by Vernon E. Parker III
Employees Worked With
Michael Halgren
July 24, 2021
Gustavo provided excellent service, was friendly and knowledgeable! He answered questions and was very efficient. Donnie in finance was likewise very professional. Thanks for a great experience! knowledgeable! He answered questions and was very efficient. Donnie in finance was likewise very professional. Thanks for a great experience! More
by Ericedlund17
Employees Worked With
Donnie Avramov, Gustavo Molina
July 23, 2021
Clean facility, very polite people, service representative doesn't pressure you for an upsell in services. Great job to everyone involved in my oil change representative doesn't pressure you for an upsell in services. Great job to everyone involved in my oil change More
by Dh
Employees Worked With
Don't remember her name
July 23, 2021
Great service for the price that is available. Even cleaned my car after the oil change was completed. Super quick and efficient work. Keep it up. cleaned my car after the oil change was completed. Super quick and efficient work. Keep it up. More
by jhedler88
Employees Worked With
Jose R., Benito Arenas
July 22, 2021
We had a great experience with Kevin at Gurnee VW. He was able to get us the exact car we were looking for within our budget and worked through all of our questions perfectly. able to get us the exact car we were looking for within our budget and worked through all of our questions perfectly. More
by dylon.polcik
Employees Worked With
Kevin Ngorn, Donnie Avramov
