HGreg.com Orlando

great dealership, great car, great customer service I just wanted to commend Tony Patrizzio on being so amazing throughout my whole car buy process. I came in to him on a weekend, stressed out and not r I just wanted to commend Tony Patrizzio on being so amazing throughout my whole car buy process. I came in to him on a weekend, stressed out and not ready to buy a car - only ready to look, and he didn’t hesitate to help me anyways. He didn’t pressure me to buy a car or to look at cars I wasn’t interested in. He stayed in casual, but very professional contact with me throughout the weekend and in the beginning of the week, and I came in a few days later to buy a car. Jordan Cox worked along side him and was just as polite. Shany is finance was so quick and funny and amazing at his job. Overall, such a great experience and they moved me through it as quickly as possible once I made my decision! I would definitely use them again! More

Sold me a car with wrong key and undivuged crash damage I bought a 2018 Nissan Murano from them. Warning ight came on for the crash sensor. I took it to my dealer, and was informed that the crash sensor was I bought a 2018 Nissan Murano from them. Warning ight came on for the crash sensor. I took it to my dealer, and was informed that the crash sensor was smashed, but not replaced. Since it was crash damage, it is not covered by the warranty. $1200 dollars to replace it. The key they gave me was for a Nissan Ultima. key was uncut and will not work in my car. Another 350 dollars. Their response when I called them, was too bad. I will not ever buy from them again. More

Great place to go to! The whole experience was great, great customer service! They took care of me the whole way through and made it possible for me to drive home in a new The whole experience was great, great customer service! They took care of me the whole way through and made it possible for me to drive home in a new car the same day! More

Awesome Experience!!!! My husband and I had the privilege of being helped by Moises at HGreg. He was honest, willing to help and explained every detail thoroughly. He made p My husband and I had the privilege of being helped by Moises at HGreg. He was honest, willing to help and explained every detail thoroughly. He made purchasing a vehicle easy with no hassle. We received all the detail information on the car we test drove. Moises was very accommodating and straightforward and made a conscience effort to get us a new car. He also followed up with us after we purchased the vehicle to make sure we were happy and if we needed anything , "give em a call". I has such a GREAT experience at HGreg. Thank you!!!! More

Easy Process Marcos, made the whole process of buying a car so much easier compared to other dealerships. He was kind and attentive to what I wanted. He made sure Marcos, made the whole process of buying a car so much easier compared to other dealerships. He was kind and attentive to what I wanted. He made sure I walked out of the dealership with the vehicle I was looking for. After the test drive, paperwork was a breeze. He was well prepared. Thank you Marcos for all your help. More

Great! Butch and Carl were amazing! I didn’t think I would be able to get approved because of my current credit standing and they made it happen! Butch was v Butch and Carl were amazing! I didn’t think I would be able to get approved because of my current credit standing and they made it happen! Butch was very truthful with me choosing a car and was patient with the several I was going back in forth with. Carl helped with my financing and was very informative! Overall a great stress free experience. 5 STARS!! More

Great Car Buying Experience My wife and I had a great experience looking for a car with DT. We really appreciated the transparency and the fact that he let us buy a car instead o My wife and I had a great experience looking for a car with DT. We really appreciated the transparency and the fact that he let us buy a car instead of selling us one. Ultimately we chose to buy one and that process was pretty smooth as well. More

Son’s first car We came to HGreg to buy my son’s first car as a surprise while he was out of town. Butch was our salesman. I cannot rate him high enough. He helped us We came to HGreg to buy my son’s first car as a surprise while he was out of town. Butch was our salesman. I cannot rate him high enough. He helped us throughout the entire process, was very honest and knowledgeable about the cars he was showing us. He helped us find a great vehicle for our son. I will recommend him to all our friends. More

Amazing The experience from start to finish was incredible. Pressure and stress free the whole time. Butch was amazing at answering any question I presented h The experience from start to finish was incredible. Pressure and stress free the whole time. Butch was amazing at answering any question I presented him with. More

Poor Communication So, not a great experience trying to purchase online. Pedro, was my consultant. At the end of the day I think his customer service skills can be ref So, not a great experience trying to purchase online. Pedro, was my consultant. At the end of the day I think his customer service skills can be refined quite a bit. I remember my first conversation with him he basically called just to tell me to check my email. When I tried to converse, he just said that I need to read his email. Another time, I asked for the dealership where the car I was interested in so that I could setup an inspection. He just said to check their website for that information. What I'm real pissed about is that I setup an inspection for the vehicle only to find that the car had already been processed the previous day and I was not notified. So, just wasted 159 bucks for no reason. When I discussed the flawed system with Pedro, he just tried to tell me that just because I setup an inspection does not mean that I reserved it. No xxxx, but if it was sold I wouldn't have done so. Flawed system. More