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Haasz Automall
Ravenna, OH
3,047 Reviews
Haasz Automall is a locally family-owned dealership. Proudly serving Northeast Ohio and surrounding areas for the last 15 years! Our courteous, knowledgeable, trustworthy, and professional sales, service, parts, and body shop provide a truly exceptional experience whether you are purchasing a new vehicle, pre-owned vehicle, servicing your current vehicle, or looking to upgrade with Mopar performance accessories or parts.
We have one of the highest customer satisfaction indexes in the region because of our devotion to our customers and their experience with Haasz Automall! Offering a streamlined internet buying process, a variety of new and pre-owned vehicles to choose from, and credit specialists on site to help every customer get the vehicle they need, regardless of their credit history. We are confident that we can provide you with a quick, easy, and enjoyable buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,047 reviews
May 31, 2017
SERVICE ABOVE and BEYOND I took our vehicle in for an oil change on 5-10-2017, at that time it was determined that the vehicle needed a exhaust manifold replaced. We were lea I took our vehicle in for an oil change on 5-10-2017, at that time it was determined that the vehicle needed a exhaust manifold replaced. We were leaving on a trip on May 17th for 5 days. I was talking to one of the service helpers, Bill Plumley, (sorry I don't know his exact title), and we realized that we are neighbors by a few blocks! I told him how hard it was for me to bring the truck out here for 5-6 hrs. My husband is a 32 yr Retired Marine Veteran that is legally blind and does not drive, so we only have one vehicle. Bill offered to come and pick up the truck on his way to work and have the work done and then drive it back home while we were out of state. He came the night before to meet my husband, he was VERY IMPRESSED with Bill's character as a MAN! When we returned home, the truck was safely "tucked" back inside the garage, with the service paper and a hand written note that Kim Rafferty and he had made sure the truck was "HAND WASHED" WOW, talk about ABOVE AND BEYOND Exceptional Service!!! Will definitely buy my next vehicle at HAASZ! More
by msgtret07
May 31, 2017
Best experience so far From start to finish my husband and I were taken care of, never once did we feel pressured or pushed into buying something we didn't want. John Reed w From start to finish my husband and I were taken care of, never once did we feel pressured or pushed into buying something we didn't want. John Reed was our salesman and we couldn't have asked for better! We will definitely be back for all our future car buying needs. More
by Moorecars84
Employees Worked With
Carlee Richards , Greg Baxter, John Reed
May 30, 2017
Great customer service as always . Tom Lawson took time to make sure Iwas satisfied and if I had any questions.. I will use them again. . Tom Lawson took time to make sure Iwas satisfied and if I had any questions.. I will use them again. More
by Eb
Employees Worked With
Tom Lawson Jr.
May 30, 2017
Great service Great continual service . Kim is so proficient. From the time you get to the service area til you leave you are always kept advised on what is happeni Great continual service . Kim is so proficient. From the time you get to the service area til you leave you are always kept advised on what is happening. More
by Car
May 30, 2017
New Car John Reed was super nice and straight up salesman. He took care of my needs and I recommend him to others. Thanks again for excellent service. John Reed was super nice and straight up salesman. He took care of my needs and I recommend him to others. Thanks again for excellent service. More
by Jahurst
Employees Worked With
John Reed
May 28, 2017
One happy customer Got a great car at a good price. Service was great I'll be back again I think this car was #14 Thanks guy's Paul lee Got a great car at a good price. Service was great I'll be back again I think this car was #14 Thanks guy's Paul lee More
by Nichole L Lyons
May 28, 2017
Average After a couple days of working with the dealership they finally were able to get me a good monthly payment on the type of vehicle I wanted. The proces After a couple days of working with the dealership they finally were able to get me a good monthly payment on the type of vehicle I wanted. The process could have gone a little smoother and quicker, but overall not too bad of an experience. More
by Asmith
Employees Worked With
Linda Sousa, Adam Gordon, John Reed
May 27, 2017
Always a pleasure doing business with Tom at Haasz They always give us the service we need and don't try to sell us something we don't. Always bend over backwards in customer service. They keep our veh They always give us the service we need and don't try to sell us something we don't. Always bend over backwards in customer service. They keep our vehicles safe for the road. We really appreciate Tom Lawson! More
by Truckowner
Employees Worked With
Tom Lawson Jr., Holly Ferrara
May 27, 2017
Painless experience Tom makes repairs, updates and simple maintenance easy to deal with. Quick and reliable service. They get it right the first time. Tom's dedication to Tom makes repairs, updates and simple maintenance easy to deal with. Quick and reliable service. They get it right the first time. Tom's dedication to his customers never ends. More
by JScarl490
Employees Worked With
Tom Lawson Jr.
May 26, 2017
Friendly Place I enjoy visiting Haasz Auto Mall because every interaction is so positive and friendly, They really make an effort to please and do quality work. My I enjoy visiting Haasz Auto Mall because every interaction is so positive and friendly, They really make an effort to please and do quality work. My truck has been with me a long time and I love it. They also seem to love my truck and take good care of it. That means a lot. Once one finds a place as good as Haasz Auto Mall one keeps going back! More
by Robin Donald
Employees Worked With
