
Haasz Automall
Ravenna, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had been taking my jeep to the dealership where I purchased it until last service - I was told that certain fluids needed changed at less than 30,000 miles - looking in service section of car book I purchased it until last service - I was told that certain fluids needed changed at less than 30,000 miles - looking in service section of car book I found this was not true - I can no longer go there in good faith I dont trust them anymore - Your service Department was friendly and upfront - I called and was given appt the next day - They serviced my car and washed it~ I was given prices for tires that I will be getting soon - I will be going here from now on More
I am giving them a perfect rating because everyone at Haasz are very nice and very helpful. They helped me get into a car the same day and they helped me get it in my price range... Haasz are very nice and very helpful. They helped me get into a car the same day and they helped me get it in my price range... More
I give Haase a rating of 5. I bought a 2010 Jeep Compass and have only taken it to Haase for service. I always feel welcome when I pull in the service bay. I am always updated on my service and how much m and have only taken it to Haase for service. I always feel welcome when I pull in the service bay. I am always updated on my service and how much more (or less) time until the Jeep is done. As a woman I have never felt that they are trying to sell\service me more then I need. Last fall I had an accident with a deer (the Jeep held up well) which ment a trip to the body shop. They delt with insurance for me so I didn't have to be the "middle" person, and did an excellent job repairing it along with coming in under the estimate. I have never been a big dealership person but since I bought an extended warrenty I wanted Haase to do all the service to ensure if I needed to use the extend warrenty there would be no complications about me taking it some where else. Now I would never think of taking my Jeep else where as I have to say I enjoy my visits to Haase. More
We went to Haasz on the advice of our son, who bought his own car there. We were looking for a Jeep or Chrysler 300. We selected the new 2014 Jeep Grand Cherokee. We were not pressured or pushed in to buyi own car there. We were looking for a Jeep or Chrysler 300. We selected the new 2014 Jeep Grand Cherokee. We were not pressured or pushed in to buying anything which we really appreciated. The salesmen were friendly and let us take our time. We test drove 4 cars. The only issue we had was that because the cars are so new, the salesmen could not answer all of our questions. They told us that it had a navigation system, but after purchasing the car we discovered that we couldn't use it unless we paid for it. That was disappointing for us. We just hope that other items we were told were included are there, or we will be upset with that. I hope that we will enjoy this car. I think we will. More
Our salesman was great. Very imformative and helpful Very quick with answers and paperwork. I would certainly buy from him again. Mary in finance was very nice and efficient. Dealership was clean Very quick with answers and paperwork. I would certainly buy from him again. Mary in finance was very nice and efficient. Dealership was clean. More
I went into Haasz to get an oil change on my jeep patriot and had also received a letter about trading in my jeep, I decided to inquire and see what my options were. Rich was very patient and answered all my and had also received a letter about trading in my jeep, I decided to inquire and see what my options were. Rich was very patient and answered all my questions. I test drove the dart and the chrysler 200. Haasz was able to put me in a brand new 2013 Chrysler 200 that I absolutely love. Thanks Rich for putting up with my questions and being so pleasant. More
There is not enough room to say all the good things I have to say about Haasz Automall. The respect and professionalism we have received by everyone in service has been awesome. We have never been treat have to say about Haasz Automall. The respect and professionalism we have received by everyone in service has been awesome. We have never been treated that good at any other service garage. The service department staff has always treated my vehicles with the utmost care. When they give me an appointment time, when I arrive at that time, my vehicle is taken back right away. They have a great and comfortable waiting room where you can relax while you wait for your vehicle to be serviced. I would recommend to anyone to take your vehicles to Haasz Automall for service. :) More
Greg Baxter and Mark Lemon took very good care of me and my Family. Greg went well and beyond the call of duty to get me into my 2004 Cadillac SLS. Without Greg Baxters Finance expertise I wouldn't have my Family. Greg went well and beyond the call of duty to get me into my 2004 Cadillac SLS. Without Greg Baxters Finance expertise I wouldn't have been able to purchase my car. I had been turned down for Financing everywhere else and Greg got the Deal threw and had me in my car within a few hours. Signed the paperwork and I was driving home in my Cadillac. I would highly recommend Greg and the Haasz Automall Team to anyone who needs a New or Used Car. I will be going back as soon as I need another car. More
had the best experience ever Frank treated me with the most respect ever , Andy was just as respectful best place to go great people.gave me my confidence back thanks again, not to forget tammi she w most respect ever , Andy was just as respectful best place to go great people.gave me my confidence back thanks again, not to forget tammi she was the one who called me back thank you More
Warranty was not honored I saw a 2005 Jeep Liberty for sale online. I was told that it had a 75,000 mile extended power-train warranty that would be transferred to me with the I saw a 2005 Jeep Liberty for sale online. I was told that it had a 75,000 mile extended power-train warranty that would be transferred to me with the vehicle purchase. I researched myself and found that Jeep only offers this to the second owner of the car. The car-fax stated that there were already 2 owners. The internet sales team stated that this was a glitch on the car-fax and the second owner was actual the dealership taking deliver of the car. I drove from NY to OH to make the deal. I was given paperwork from Geno (a circle talking stereotypical car salesman) stating that the car carried a 75k power-train warranty that would be transferred into my name. After I returned to NY with the vehicle, I sent the dealership all the paperwork they needed to sign to transfer the warranty into my name, but it was refused my Jeep. I was in fact the 3rd owner and not eligible to receive the transfer. Geno acknowledged that he told me i would have a warranty and the extremely rude finance manager, Greg Baxter, claimed there was never a warranty in the deal. 10,000 miles after purchasing the Jeep, the torque converter failed. After sending Jeep Corperate all of the claimed warranty documents which Geno included in the deal, they covered the work as a good faith courtesy. Jeep notified me that their dealerships are franchised and I would have to pursue Haasz Auto Mall legally on the false warranty. More