Hagerstown KIA

I was very impressed with our sales associate Scott Knopp. He had been highly recommended from a friend, who himself had purchased a Sorento from Scott last year. Scott was very well versed on the car Knopp. He had been highly recommended from a friend, who himself had purchased a Sorento from Scott last year. Scott was very well versed on the car, it's warranty and the advantages of this model verses the other makes. It was an overall pleasant experience. I would, and will recommend him to my friends and family. You should know, that you have an excellent employee representing your company.If I owned that dealership, I would consider myself very fortunate to have someone like that working for me. Respectfully, David C. Coupard More

I bought several new Kias from Hagerstown Kia recently. I walked into the Kia dealership a little before business hours and was met by Greg Tyler (who was finishing breakfast - my fault!). He cut his breakfa walked into the Kia dealership a little before business hours and was met by Greg Tyler (who was finishing breakfast - my fault!). He cut his breakfast short and started helping me with what I was looking for. I was very impressed with Greg's knowledge of Kias and his professionalism. He was extremely polite and guided me through the entire process. Greg is definately an asset to Hagerstown Kia. I would recommend this dealership and Greg to anyone looking to purchase a new or used vehicle! More

I came into the dealership looking to trade in my car. I was greeted by Scott who showed me around the dealership. He had sold the car I was currently driving to my grandfather, and recognized it immediate was greeted by Scott who showed me around the dealership. He had sold the car I was currently driving to my grandfather, and recognized it immediately. Scott was friendly and helpful throughout the sales process, even when towards the end I decided on another model. Scott had no problem starting from the beginning, taking the time to show me everything about the other model I had chosen. Even after the sale Scott still remembers my name and greets me anytime I am at the dealership for service. I will continue to buy cars from Scott in the future, highly recommended!!!! More

Overall experience was exceptional. Car runs great and my sale rep. was great. I would recommend this dealership to anyone. When I have future car needs this will be the first dealership I look at. sale rep. was great. I would recommend this dealership to anyone. When I have future car needs this will be the first dealership I look at. More

Jeremy Myers provided us with a great customer service... He approached us on the lot with a smile and a handshake, which is very important to me! He answered all of our questions and provided us with great He approached us on the lot with a smile and a handshake, which is very important to me! He answered all of our questions and provided us with great information on the different models of cars that we were interested in. This made for a very good overall experience at the dealership and i will refer them to others as well More

Jim and Abby were friendly, professional and very personable. We went there to test drive a new Kia Soul + and thinking we wanted one in Alien green, however, when we saw it in person discovered we p personable. We went there to test drive a new Kia Soul + and thinking we wanted one in Alien green, however, when we saw it in person discovered we preferred Titanium over Alien. They had one with the audio option we wanted and none of the high priced options we didn't want. Jim and Abby provided great service, however, we were disappointed that Jim could not discount the new car and paid less than the minimum trade in price listed by Kelly Blue Book. We love our Kia Soul and expect to replace my wife's PT Cruiser with a Kia in the future. We'll buy from Jim and Hagerstown Kia again provided they can be more price competitive in the future. More

Jeremy was very professional and pleasant to work with, as was everyone we came in contact with at the dealership. My husband and I both own a Kia which we bought at Hagerstown Kia. We highly recommend t as was everyone we came in contact with at the dealership. My husband and I both own a Kia which we bought at Hagerstown Kia. We highly recommend this dealership! More

I was out visiting many different dealerships just looking for a used car. I received the most exceptional customer service from Jeremy. He was very patient with me and showed me many different vehicl looking for a used car. I received the most exceptional customer service from Jeremy. He was very patient with me and showed me many different vehicles and options. This was my second purchase from Hagerstown Honda and Kia and I plan to save much time and return here first next time I'm in the market for another vehicle. I love my brand new Optima. More

The experience was excellent. Jim did a great job of selling the car without pressure. We enjoyed the whole experience from the spotting of the car on the internet to the final sale a week or so later. selling the car without pressure. We enjoyed the whole experience from the spotting of the car on the internet to the final sale a week or so later. More

I had a wonderful experience at Honda Kia and with Rick Whittington in purchasing my new Kia Soul. Rick was very pleasant and put up with my wrangling and questions very well, and patiently explained the p Whittington in purchasing my new Kia Soul. Rick was very pleasant and put up with my wrangling and questions very well, and patiently explained the pricing questions I had to my satisfaction. Everyone else was pleasant as well and the entire sales force was attentive and conscientious of getting me through the purchasing process as quickly and painlessly as possible. More