Haldeman Lexus of Princeton
Lawrenceville, NJ
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Jean makes it easy to set up the appointment via text, always gives me the best discounts available along with a loaner car. no issues. Seamless. always gives me the best discounts available along with a loaner car. no issues. Seamless. More
Great service! They provided updates throughout the process (even a video summarizing service completed) and had a quick turnaround. They provided updates throughout the process (even a video summarizing service completed) and had a quick turnaround. More
Easy to book appointment on the Lexus app, Clear and friendly communication on arrival and constant updates via texts. Video overview of the work done was a nice touch friendly communication on arrival and constant updates via texts. Video overview of the work done was a nice touch More
Overall, the experience was pleasant, and my service advisor, Jean, was excellent in clearly explaining the recommended work. I came in mainly for an oil change and a dashboard/navigation display issue, advisor, Jean, was excellent in clearly explaining the recommended work. I came in mainly for an oil change and a dashboard/navigation display issue, but several additional repairs were suggested. Given the age of the car, I agreed to a few items, though the total cost was higher than expected. I appreciated Jean’s effort in providing a discount. I liked the inspection video, which added transparency. The wait was longer than preferred, but the lounge was comfortable with good coffee and tea. I hope this service allows me to keep the car running for at least another year without major additional expenses. More
Jean was terrific - explained the service, was knowledgeable about a dashboard error message and communicated with me directly about additional issues. She is quite personable and even went out of knowledgeable about a dashboard error message and communicated with me directly about additional issues. She is quite personable and even went out of her way to find a link for the computer table at her work station that I commented on. I enjoyed working with her More





