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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,712 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,712 reviews

June 24, 2026

Experienced, courteous, and fast They answered my questions and made sure I understood what they were talking about. More

by mike_198022
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kodish
June 24, 2026

The service was good, the service is adviser did a outstanding job. This was my second time coming there. More

by kgore1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2026

Very thorough work. I'm excited Very good experience made sure everything was right. I appreciate the good service More

by pastor75791
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Johnson
Jun 22, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 19, 2026

Confusing and skeptical I made an early morning appointment for a state inspection. Some proceeded to tear my car apart looking for money More

by 44tinsoldier
Recommend Dealer
No
Jun 22, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 19, 2026

The experience was seamless and I was advised of upcoming maintenance plans before I got my vehicle back. More

by RODSTYLES99
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
Jun 22, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2026

Requested services were not completed in the time frame promised. Communication via text wasn't responsive as offered. More

by oc.fernandogoncalves
Recommend Dealer
No
Employees Worked With
Service
Jun 22, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Fernando. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 18, 2026

I'm being asked how my experience has been before I've even been called for pick up and haven't heard a status update in over 24 hours. I have received no return phone calls despite my having called sever More

by khrabley
Recommend Dealer
No
Employees Worked With
AJ Ross
Jun 18, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 17, 2026

I waited almost 4 hours for an oil change and tire rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of th More

by steventina50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Steven. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

June 17, 2026

Misleading information given about repairs, causing us to repair issues that weren't the problem. Plus they added on charges at the time of pickup that were not suppose to be there. Trash experience, I will More

by wiljor35
Recommend Dealer
No
Employees Worked With
If I could select 0, I would
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 16, 2026

Everyone was very nice, the location was clean, but I was disappointed that, even with an appointment, my oil change took almost 3 hours. More

by radfordsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Sue. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

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