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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,739 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,739 reviews

July 19, 2026

The wait for service was a bit long but I didn't mind. They kept me informed and was very attentive to all my concerns with the keep. More

by cboyd2
Recommend Dealer
Yes
Employees Worked With
A nice lady in service dept
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July 18, 2026

James made the experience excellent. He was friendly, fair, trustworthy, and very knowledgeable. I highly recommend him and the dealership. More

by frankadl
Recommend Dealer
Yes
Employees Worked With
James Coggsdale
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July 18, 2026

There was a long wait for an oil change and my hood wasn't shut all the way..:About 2 hours, however service was average & the oil change was free. More

by baby49
Recommend Dealer
Yes
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July 18, 2026

Ok Ok Ok Ok Ok could've been treated a little better being this dealership does all the work on my ram 1500 More

by clewis0668
Recommend Dealer
Yes
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July 18, 2026

I was at the dealer after setting an appointment up and just needed a oil change and tire rotation. Setup for 9:15 am. At almost 1:00 pm they said it was ready but couldn't rotate my tires because they co More

by Ricky
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2026

Friendly staff, however, 2. 5 hours for routine servicing and an inspection which was scheduled is entirely too long. More

by bry.bourke
Recommend Dealer
Yes
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July 15, 2026

Did not resolve my vehicle issue. Fixed things that was not the reason for visit More

by cilla3
Recommend Dealer
No
Employees Worked With
AJ
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Jul 15, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 15, 2026 -

cilla3 responded

Left my vehicle with you guys 3 days. Grinding on breaking and driving 35-45. Paid 250$ for a diagnostic that Stated the Tires was the issue. Also Change Brake Fluid, Change Spark Plugs, Change Differential Fluid. Change reserve Battery. Got two Tires Change Brake Fluid and oh an oil change also reserve battery. NOTHING WAS FIXED.

July 15, 2026

Takes two hours for a scheduled oil change. Twice in a row. I will not put my wife through this again, 'free' oil change or not. The tech told my wife to 'expect' it to take two hours. I will n More

by dcbabydr
Recommend Dealer
No
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Jul 15, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 15, 2026

THEY GET ME IN-N-OUT WHEN I TAKE MY TRUCK IN FOR SERVICE ALWAYS POLITE.\NGREAT DEALERSHIP More

by JRANDTERESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2026

The dealership has always quoted a lot of things to fix at each appointment. The pricing is 2-3x higher, if not more, than other mechanics and they tend to recommend things that aren’t necessary. More

by mbaker104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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