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Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,583 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,583 reviews
March 24, 2026
Had an APPOINTMENT at 10:00. Just because I was not waiting at the dealership for my vehicle I was told they would work it in between the vehicles that people were waiting at the Just because I was not waiting at the dealership for my vehicle I was told they would work it in between the vehicles that people were waiting at the dealership. I didn't get my vehicle until after 3:00 pm. It doesn't take 5 hours for an oil change so why did I need an appointment if the service wasn't going to be performed at the scheduled appointment time?? More
by PENTICK13
Verified Customer
March 23, 2026
They will do everything to complete the service that is before them and to satisfaction. before them and to satisfaction. More
by robertehowell1964
March 23, 2026
I am very happy with my experience via Chrysler Dodge Jeep Ram dealership. Nicole is awesome! She advocated for me to ensure that my warranty was covering all the repairs that were needed. She was very c Jeep Ram dealership. Nicole is awesome! She advocated for me to ensure that my warranty was covering all the repairs that were needed. She was very courteous. Very customer oriented. Nicole provided outstanding customer service, and she kept me up-to-date on the repairs and what was needed. I would recommend anyone to Chrysler Dodge Jeep Ram dealership!!!! More
by rashawndenisemccain
March 21, 2026
They were very transparent with the issue. And walked me through the process In all the service, personell provided an experience i haven't experienced yet. Thank you Southern Team! And walked me through the process In all the service, personell provided an experience i haven't experienced yet. Thank you Southern Team! More
by ssg.grant1994
Employees Worked With
Alex, unsure
March 20, 2026
It was decent experience however they could not 'mimic' the problem my car is currently giving me which was a bit frustrating specially when paying for 3 different diagnostics with no result. the problem my car is currently giving me which was a bit frustrating specially when paying for 3 different diagnostics with no result. More
by chaselegendary14
March 20, 2026
Cost is way too high The cost of service is too high. Almost double the cost at other places. Almost double the cost at other places. More
by mike4233ml
March 19, 2026
All associates were helpful in both the parts department and the service department. Josh quickly found my account and ordered the part required. The entire process was seemless. and the service department. Josh quickly found my account and ordered the part required. The entire process was seemless. More
by tkcarlough
Employees Worked With
March 18, 2026
Joshua (Service) and Davonte (Sales) represent the Southern Hospitality culture of Southern Chrysler Dodge Jeep RAM Chesapeake very well! Both gentlemen are highly knowledgeable and unwavering profess Southern Hospitality culture of Southern Chrysler Dodge Jeep RAM Chesapeake very well! Both gentlemen are highly knowledgeable and unwavering professionalism. More
by wisdomofspices
