Southern Chrysler Dodge Jeep RAM Chesapeake

I went in for a state inspection and mentioned a noise coming from under the cab. They charged me for the inspection and a so-called diagnostic fee of $200 to look under my truck, yet nothing was actually coming from under the cab. They charged me for the inspection and a so-called diagnostic fee of $200 to look under my truck, yet nothing was actually done. They claimed the issue was my sway bar, but when I checked it myself, there was nothing wrong with it. Charging $200 just to give an incorrect answer is unacceptable and reflects very poor ethics. I will not be bringing any of my vehicles there again. More

I was able to get in quickly and have my oil changed The service was great service was great More

Nicole was very professional and explained everything that was going to be done on my Jeep. When I picked up my Jeep I was very happy it looked fantastic and runs great. I will definitely take my Jeep ba that was going to be done on my Jeep. When I picked up my Jeep I was very happy it looked fantastic and runs great. I will definitely take my Jeep back if I need anything else done. Thank you More

Came in for routine maintenance for my first oil change. Customer service was courteous. Car was tended to and returned in a reasonable time with concerns addressed as well Customer service was courteous. Car was tended to and returned in a reasonable time with concerns addressed as well More

Came in for routine maintenance for my first oil change. Customer service was courteous. Car was tended to and returned in a reasonable time with concerns addressed as well Customer service was courteous. Car was tended to and returned in a reasonable time with concerns addressed as well More

They took immediate action to correct a problem with the type of power steering fluid added to my vehicle the day before. They also immediately supplied me a loner car to use untill the work could be done. type of power steering fluid added to my vehicle the day before. They also immediately supplied me a loner car to use untill the work could be done. I really could not have asked for better service to resolve the problem. Truly a standup response by the service department. More

You set day and time of service but set untouched for over 4 hrs. Then you ended up needing it for 4 days. You can and have done a lot better. Must be the new management. over 4 hrs. Then you ended up needing it for 4 days. You can and have done a lot better. Must be the new management. More

It was just an inspection that i had to pay for. The rep said itc was because i bought the jeep from hall. Technically i leased from hall but purchased from Southern. Feel like im paying double for The rep said itc was because i bought the jeep from hall. Technically i leased from hall but purchased from Southern. Feel like im paying double for something i don't even like that much. More

When i booked the appointment I was told my tires would be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it w be in stock and the service department would be able to do a multi point inspection. When I arrived, I was informed that was not the case since it was a Saturday. However, Nicole was able to find comparable tires that were in stock. More

Ok. Just couldn't afford fix. Service team informative. Thanks Very nice. Ohh AJ. We will definitely come back for services such as oil changes. Thank yo Just couldn't afford fix. Service team informative. Thanks Very nice. Ohh AJ. We will definitely come back for services such as oil changes. Thank you More