Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
1,665 Reviews
At Southern Chrysler Dodge Jeep RAM Chesapeake, we have a strong and committed sales staff who excel at satisfying our customers' needs. Feel free to browse our extensive new cars like the 2020 Jeep Cherokee, request more information about vehicles, set up a test drive or inquire about financing. We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,665 reviews
May 06, 2026
Nice people, good service Nice break room, was treated in a respectful manner, I will be back again a respectful manner, I will be back again More
by DARRENHOUSE01
Verified Customer
May 06, 2026
I bought my Vehicle to the service department. I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few I needed an oil change, recall, and I wanted them to investigate a weird noise I have been hearing. It was the same noise they allegedly heard a few months prior when I got my last oil change. I did not hear the noise at first, but after a few weeks, I started to hear it every day. they kept my vehicle for two weeks and did not diagnose the issue. I did say that there was no rush that I could come back another day and pick up the vehicle. However, I did not expect them to keep my vehicle for half of a month. Also, the communication was very, very, very poor, and it was very hard to get a hold of someone regarding the status of my vehicle. I am not pleased at all. More
by michelleturner2409
May 05, 2026
Excellent and attentive as always Nicole and her team always takes care of me. Loyal Customer always takes care of me. Loyal Customer More
by kendall.brown1045
May 05, 2026
The communication was not good. I had to drive up to dealership to find out the status. I called up to the dealership twice and left a call back and never heard back. Vehicle took 2 I had to drive up to dealership to find out the status. I called up to the dealership twice and left a call back and never heard back. Vehicle took 2 days for a recall. More
by Jgoss0
May 02, 2026
My service was excellent as usual. I had an afternoon appointment and it took somewhat longer than the appointments I make in the morning. I have never been disappointed with any serv I had an afternoon appointment and it took somewhat longer than the appointments I make in the morning. I have never been disappointed with any service on my vehicle at this dealership. More
by GTHOMAS350
May 01, 2026
It was great The experience was good they were able to explain what the issues I was having was explain what the issues I was having was More
by trevonr90
Employees Worked With
May 01, 2026
Work completed was to my satisfaction. I approved work to completed via text. When I arrived for pickup I was told I was only quoted for one tire so the final bill increased considerably. I approved work to completed via text. When I arrived for pickup I was told I was only quoted for one tire so the final bill increased considerably. I had the screenshot of what I approved which was for two tires but only 10% was taken off. It wasn't my error but somehow it was my fault since I ended paying an amount I didn't agree to. More
by Danrod578
