Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,790 reviews
They always get me right in and get my truck serviced in top, all of my fluids off, check my tire pressure.They do a excellent job top, all of my fluids off, check my tire pressure.They do a excellent job More
I love the the dealer ship I want to get another vehicle in the near future . in the near future . More
I brought my vehicle in for a scheduled recall fix and to check on a concern I had with a previous repair. I was informed at my arrival that it was a 4-5 day wait to check the previous repair concern. I expl check on a concern I had with a previous repair. I was informed at my arrival that it was a 4-5 day wait to check the previous repair concern. I explained that I was not informed that I would have to leave my vehicle for a week. I also expressed that I was not prepared to leave my vehicle as I need it for work. The service person then asked if I was waiting on my vehicle for the recall fix or if I was dropping it off. I stated waiting. I was told the repair should take about an hour and a half. After waiting 3 hours I went to the service desk to check on the status of the repair. I was told that my paper work was placed in the drop off pile and they would get to it next. Needless to say my vehicle was returned to me 45 minutes later. I waited at the dealership for almost 4 hours!! I have only been to your dealership twice and each time I visit it's a concern with getting my vehicle returned to me. This is unacceptable! More
Appointment was very easy to make. Work was done correctly the first time. Everything was done in a timely fashion and the customer service was great as always. Work was done correctly the first time. Everything was done in a timely fashion and the customer service was great as always. More
Just had new tires installed on my truck and one of the lug studs was cross threaded. The last time that tire was removed was during a tire rotation at Southern Chesapeake. Steve listened to what I told hi lug studs was cross threaded. The last time that tire was removed was during a tire rotation at Southern Chesapeake. Steve listened to what I told him, checked my service records and said the dealership would take care of it. Would recommend the service department for any of your car care needs. More


