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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,706 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,706 reviews

June 18, 2026

I'm being asked how my experience has been before I've even been called for pick up and haven't heard a status update in over 24 hours. I have received no return phone calls despite my having called sever More

by khrabley
Recommend Dealer
No
Employees Worked With
AJ Ross
June 17, 2026

I waited almost 4 hours for an oil change and tire rotation. My appointment was at 7:30 am. I scheduled the appointment online. They didn't start taking costumers until 8:00 am. I didn't get out of th More

by steventina50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

Misleading information given about repairs, causing us to repair issues that weren't the problem. Plus they added on charges at the time of pickup that were not suppose to be there. Trash experience, I will More

by wiljor35
Recommend Dealer
No
Employees Worked With
If I could select 0, I would
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 16, 2026

Everyone was very nice, the location was clean, but I was disappointed that, even with an appointment, my oil change took almost 3 hours. More

by radfordsue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Sue. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 14, 2026

Everything was perfect. Clean lounge & restrooms and not too long of a wait Went for oil change & tire rotation and was done in about an hour More

by KMSILV87
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 13, 2026

This was my first visit with my new RAM PROMASTER. SCHEXULING AND SERVICE AS WELL AS CUSTOMER SERVICE WAS EXCELLENT. More

by Retshuttleworth
Recommend Dealer
Yes
Employees Worked With
Joshua Kodish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Kodish
Jun 17, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2026

You should not give an appointment to a client who ho is going to wait if you cannot service them for 2 hours. More

by ccannon1953
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
Jun 11, 2026 -

ccannon1953 responded

All the people were nice.. the system is broken if I have to wait 2 hrs for a 30 minute Oil Change

Jun 11, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 11, 2026

I went in to get a oil change in everything was done in a timely manner I will be going back there for now on in would recommend anyone to go there. More

by Leigh Ann
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
Jun 11, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 09, 2026

Excellent customer service and prompt work for oil change and tire rotation. Will use this location again More

by switch111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 05, 2026

They fit me in immediately for a tire problem. I was there a while but they fixed it. More

by goodkarma7577
Recommend Dealer
Yes
Employees Worked With
Service advisor says Archie Ross
Jun 10, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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