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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

4.3
1,771 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,771 reviews

August 12, 2026

Very helpful upon arrival. Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of th More

by threependletons
Recommend Dealer
Yes
Employees Worked With
Josh
August 12, 2026

Nicole was excellent with setting everything up. Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something More

by kimmwilk
Recommend Dealer
Yes
Employees Worked With
Nicole
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for bringing this to our attention, Kim. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 11, 2026

Knowledgeable, quick, helpful and reliable for repair information! He obviously knew what he was talking about and able to help with questions More

by HALEYJOBERT
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 11, 2026

Even the simplest tasks take more than a day and communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one ti More

by zakiewards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 08, 2026

Too notch customer service. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. More

by walton_carlton
Recommend Dealer
Yes
Employees Worked With
Christopher and Dom.
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 08, 2026

Brought car in for regular service and recommended maintenance. Took 2 days, but Josh took good care of everything. More

by jeremyrstarkey
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 08, 2026

Dealer recall work for my vehicle. Dealer recalled work for my Jeep Grand Cherokee L. They had to reprogram the software. More

by wardlowjr
Recommend Dealer
Yes
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 08, 2026

You failed to perform services that you charge for and then do an even worse job fixing it. Rate yourself 0 More

by mathewmaccord72
Recommend Dealer
No
Employees Worked With
The Ai call handler, the actual person in scheduling, the service department, the service rendered at the dealership. All of it
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We value and appreciate your business, Mathew. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 08, 2026

The quality of work and timeliness are all great. It's the pricing that confuses me. After all the years owning my truck, this is the first year I've paid for an inspection. Even had it done last yea More

by Joe
Recommend Dealer
No
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Joe. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 07, 2026

My experience with the dealership was great this time. They let me know after the truck was diagnosed and told me when they would have the truck back to me More

by swh6768
Recommend Dealer
Yes
Employees Worked With
5
Aug 12, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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