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Southern Chrysler Dodge Jeep RAM Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.3
1,819 Reviews
Upgrade your drive at Southern Chrysler Dodge Jeep RAM Chesapeake, your local home for new and pre-owned vehicles. From the adventure-ready Jeep Wrangler to the hardworking RAM 2500, our committed staff is here to ensure you get the best deal and top-tier service. Browse our latest inventory online, apply for financing in minutes, or stop by our Chesapeake showroom for a test drive. Experience the Southern difference and see why our customer satisfaction ratings lead the way in Virginia.
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3353 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,819 reviews

November 07, 2026

Rude and do not care about customers. 300% markup on parts. No cashiers, poor communication from service advisor. I have been calling for over a week now and no one, not even the presiden More

by POWELLKD68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gave fake name
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November 05, 2026

Josh was very professional and helpful. He informed me exactly what was wrong with my vehicle and when it would be ready. More

by ANTHONYILES79
Recommend Dealer
Yes
Employees Worked With
My service member was Josh
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Nov 06, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're pleased to hear that Josh provided you with professional and helpful service. Your satisfaction is important to us, and we appreciate your recognition of our commitment to transparency. We look forward to your next visit!

November 02, 2026

It was timely and polite It was timely polite professional and they explained anything I didn't understand and had me done quickly so I cld continue my day More

by kiaallen64
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 04, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for sharing your experience! We're delighted that our team's professionalism and clear communication made your visit pleasant. We strive for quality and reliability, and we hope to assist you again in the future!

October 30, 2026

The service staff are polite knowledgeable if you informed of the vehicle status. The vehicle is returned in a timely manner, repairs made correctly the first time, lounge has refreshments although t More

by RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Rick, we're delighted to know you had a positive experience with our knowledgeable team and timely service. Your feedback about the lounge is valuable, and we hope to see you again soon for more quality service.

October 27, 2026

Archie was extremely helpful in getting our engine mount replacement completed in a short amount of time. We didn't miss a step in our busy life. He is a great service advisor. More

by wildcountry001
Recommend Dealer
Yes
Employees Worked With
Archie
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Oct 27, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Thank you for sharing your experience! We're thrilled to hear that Archie was able to assist you efficiently with your engine mount replacement. Our commitment to quality and expertise is what drives us. We look forward to welcoming you back!

October 25, 2026

I've been trying to get in touch with Archie or literally anyone from the dealership and no one has responded at all. I've tried the messaging service and calling and have not had luck with either. My jeep p More

by asarandinaki
Recommend Dealer
No
Employees Worked With
Archie
Print
Oct 27, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Asaran, we apologize for the frustration caused by the lack of communication and the delay with your jeep part. A manager will contact you shortly to address your concerns. Thank you for your patience and for letting us know.

October 25, 2026

Great service and communication between customer and service staff I give it a 10out of 10 More

by Jaquan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Trevian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Jaquan, thank you for the wonderful feedback! We're glad our service and communication met your expectations. We strive for excellence and are excited to serve you again in the future!

October 23, 2026

I had a great saleswoman service been good up until now been waiting on a callback for a recall More

by altonknight68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Trevian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hayden
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Oct 27, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Alton, we appreciate your feedback and are pleased to know you had a positive experience with our saleswoman. We're sorry for the delay in communication about the recall. Our team will contact you shortly to resolve this. Thank you for your patience and trust in our service.

October 20, 2026

It was nice and clean. AJ was presented great customer service. I left with a smile ?? More

by WALKERBEE916
Recommend Dealer
Yes
Employees Worked With
AJ
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Oct 23, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're pleased to hear that AJ's excellent service and our clean facilities made your visit enjoyable. Your satisfaction is important to us, and we strive to provide a reliable and welcoming experience. Looking forward to your next visit!

October 18, 2026

As very pleasant As always very pleasant As always very pleasant polite and professional As always very pleasant polite and professional ok More

by DEACONESSTWALKER
Recommend Dealer
Yes
Employees Worked With
Aj Ross
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Oct 23, 2026 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We're grateful for your review! It's great to know that our team's professionalism and politeness have made your visits enjoyable. We look forward to serving you again!

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