Southern Chrysler Dodge Jeep RAM Chesapeake
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very helpful upon arrival. Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of th Great communication about status and cost of service Josh was very helpful upon arrival. He communicated very well about timing status and cost of the services More
Nicole was excellent with setting everything up. Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something Only problem is Everytime I pick my jeep up, I have to come back the very next day because the tech forgot to do something More
Even the simplest tasks take more than a day and communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one ti communication is non-existent through the entire process. You have to jump through hoops just to talk to anyone. Took 4 days for an oil change one time. I've been a customer for 5 years and it's gotten progressively worse over the years. Finally had enough and won't be back. More
Too notch customer service. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. The best buying car experience ever in my life. Ensured that all of my needs were met even after I left the dealership. More
You failed to perform services that you charge for and then do an even worse job fixing it. Rate yourself 0 then do an even worse job fixing it. Rate yourself 0 More
The quality of work and timeliness are all great. It's the pricing that confuses me. After all the years owning my truck, this is the first year I've paid for an inspection. Even had it done last yea It's the pricing that confuses me. After all the years owning my truck, this is the first year I've paid for an inspection. Even had it done last year at your location and didn't pay. It's also confusing to me that the labor for changing a cabin filter is the same as an oil change and tire rotation combined. $115 to change a cabin filter? Had I known, I would've just done it myself. More
My experience with the dealership was great this time. They let me know after the truck was diagnosed and told me when they would have the truck back to me They let me know after the truck was diagnosed and told me when they would have the truck back to me More



