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Hall Ford Elizabeth City - Service Center

Elizabeth City, NC

4.4
46 Reviews

46 Reviews of Hall Ford Elizabeth City - Service Center

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June 29, 2024

Hall Ford Elizabeth City is the worst service department in the country. It was my job for over 30 years to audit and check the quality of repair facilities throughout the USA. This service department is More

by jaybird2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffiny Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service manager
Jul 10, 2024 -

Hall Ford Elizabeth City responded

Thank you for your feedback. We are sorry to hear that you feel your experience was less than positive, as strive to provide excellent customer service with each visit. It is our understanding you have been in contact with our General Manager, David Shope. If we may be of further assistance, please do not hesitate to call David directly at 252.338.4783. Thank you.

June 12, 2024

Sold me a car with a broken AC. Contacted them about fixing it. They said they would call me back to see if they could discount price. Never received a call back. More

by nataliehsawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Shope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Hall Ford Elizabeth City responded

Natalie, thank you for your feedback. We apologize for any inconvenience you may have experienced. It is our understanding you have been in contact with our General Manager, David Shope, regarding your concerns and we are pleased to hear we are working toward an amenable solution. If we may be of further assistance, please do not hesitate to call David directly at 252.338.4783. Thank you.

May 27, 2024

Very professional. Fixed the jeep at a good timely matter.David the general manager if you don't get along with him you can't get along with anyone. Keep up the great w More

by Eileen.idej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shope
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Brittany is a very knowledgeable, customer service oriented professional and an outstanding Hall Ford EC representative. My go to person for servicing all of my vehicles. More

by WFMIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2024

Service at Hall Ford was Outstanding as usual. I recommend Hall Ford, Elizabeth City NC to everyone I know. Sales at Hall Ford (2017) was great. But, sales are a onetime event. Service is the l More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Last year, we brought our vehicle in while encountering a tire issue on our road trip. Aamanda was able to get our car in and looked at quickly, even though they were booked. They found a missing lug nut a More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamanda Murphy O'Connor
November 20, 2023

Hall Ford in Elizabeth City did an amazing job of taking care of my wife’s 2020 Ford Expedition Max. One of the Hall Ford teammates came to my house to pick it up (on time) as promised and dropped it back o More

by Chesapeake, VA Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Maloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aamanda Murphy O'Connor
November 13, 2023

TIFFINY WAS VERT POLITE, PROMPT AND PROFESSIONAL! OUE MUTUAL CUST WAS VERY HAPPY THE RESULTS! More

by CMCDON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Work was done in a timely manner and an additional recall was taken care of while my vehicle was in the shop. More

by jbreiner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aamanda Murphy O'Connor
August 10, 2023

Easy setup, excellent customer service and great service. Nice waiting area with computers and coffee for the customers. I will continue to use Hall Ford Elizabeth City in the future. More

by dnisbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffiny Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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