Hall Honda Huntersville

Horrible experience...will never buy from here again!!! We bought our Mvan back in 2011 and to say it was one of the worst experiences we've ever had in buying a car is an understatement. Took us 2 days to We bought our Mvan back in 2011 and to say it was one of the worst experiences we've ever had in buying a car is an understatement. Took us 2 days to do a deal and we way over paid!!! We've bought several Honda's in the past and have never had this bad of an experience. Going forward one of their big sales pitches is their "priority for life" it really should be called "wait of you life". I hate taking my car there, because I have to budget a whole day for anything as simple as an oil change! They do not do anything fast and today was my last straw. I needed my car inspected (should take 15min. right???) wrong. I walked in waited for 10min. no one said a word to me. Two other customers came in and THEY were waited on before anyone even acknowledge I was even standing in line!!!! Needless to say I walked out. Drove over to the Valvoline oil place across the street. Was in and out with car inspection in hand in under 15min. AND MY SON EVEN GOT TO STAY IN THE CAR AND SLEEP THROUGH THE WHOLE THING!!! I may go back because my oil changes are free ( or pre-paid depending on how you look at it) but I will never be roped into buying a car from this dealership again. I could also go on and on about their messed up phone lines and the fact they've messed up my car twice. But I feel I've vented enough! More

Just horrible I purchased a $30,000 Honda and while I don't expect to be treated as a millionaire but I do expect to be treated with respect. The car negotiation w I purchased a $30,000 Honda and while I don't expect to be treated as a millionaire but I do expect to be treated with respect. The car negotiation was fine but when I got to the little girl who thought she was something special or maybe just thought I was a idiot. I stood outside her office and listened to her use such vulgar language and then when I actually sat down with her attitude was just horrible. Her breath smelled like smoke but her attitude was much worse than that. I spoke to several employees and they all said she just has a horrible attitude and it was just the way it was. Lowell and David were great but Mr. Stewart should take a long hard look at the rest of the support. More

Not at your convenience! Priority Honda offers free oil changes and state inspections if you buy your Honda from them (use to get a car wash too, but that's out). But when I c Priority Honda offers free oil changes and state inspections if you buy your Honda from them (use to get a car wash too, but that's out). But when I call, they certainly can't do same day or your first request... seems like an aversion. I mean, you can't schedule a state inspection same day? Really? This among other things... I will NEVER buy another Honda from them. More

Must be joking I had gotten an ePrice from them on a new Civic. Showed up and the saleman was busy, so he passed me onto another salesman. Test drive was fine and th I had gotten an ePrice from them on a new Civic. Showed up and the saleman was busy, so he passed me onto another salesman. Test drive was fine and the salesman was helpful. However, we got back to the showroom and they immediately wanted me to fill out a Honda credit application. I told them I wouldn't do that when I hadn't even decided I was buying a Honda at all. I got the back-and-forth from the sales manager about needing to do that to give me an "accurate" price quote. I told them they could either take my word for it that I have excellent credit (which I do), or they could show me some numbers based on whatever "average" credit they use. Eventually they did, and I nearly died laughing. They had priced the car out with their add-ons of (get this): $500 window tint, $200 nitrogen in the tires, and $900 floor mats, and one other thing I can't remember. I told the salesman flat out that these add ons were a joke, and he told me that they could "maybe" do better on some of them. I left and went elsewhere, and have not returned their ten phone calls. It's easy to understand why they try to add this stuff to every car - it's 90% profit! Who in their right mind would pay ~$2,000 (on a <$20,000 car mind you) for add-ons that have a total real value of about $200? Oh well. I'll never look there again. More

Was in the process of shopping for a new Honda. Priority was one of the dealers I was shopping. I got a good offer from another dealer in writing via email. Took the offer along with the following email I was one of the dealers I was shopping. I got a good offer from another dealer in writing via email. Took the offer along with the following email I recieved earlier from Priority: "Don't forget we have a price match policy! The policy is simple and easy, bring us a written offer and we will match and competitors deal and we will still include the PRIORITIES FOR LIFE! We pride ourselves on the deals we make you, the treatment you will receive, and the swiftness of the process. Don't let pricing get in the way of an easy, up front and enjoyable experience. We also have over 800 New Honda's available to us, directly in our company, we can get whatever you are looking for! Also if you are running into the issue where a dealer won't give you a price in writing then beware, the only reason someone won't put it in writing is because they don't plan on sticking to it. We are available from 9-9 Monday through Friday, 9-7 on Saturday and 12-5 on Sunday (closed first Sunday of month.) With every purchase at Priority Honda Huntersville you get the following for FREE: - FREE Oil Changes for LIFE - FREE State Inspections for LIFE - Engine Guarantee for LIFE - FREE Towing for LIFE Regards, I thought I would go with Priority since they offered the "free" extras. They refused to match the written offer. I even offered to get the competing dealer to clarify the terms in writing. They said they would not match no matter. Manager Mark Parish said he was not about to take a $3500 loss on the deal. Beware of Prioritie's so called "price match" offer and sales gimicks. Turns out their "free" perks are not free after all. And, pricing did indeed "get in the way of an easy, up front and enjoyable experience"...for them. More