Hall Honda Huntersville
Huntersville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had taken a Protection plan of $699 along with the purchase of my new car from Priority - Honda Civic 2012 on 5th July 2012. At the time of purchase I was told by the Finance personnel Mr Aaron that I purchase of my new car from Priority - Honda Civic 2012 on 5th July 2012. At the time of purchase I was told by the Finance personnel Mr Aaron that I could cancel the protection plan at any time but he didn't mention anything about the refund and I also forgot to ask that. After 1.5 weeks, I visited their office on 14th July 2012 for cancelling that Protection plan and I was asked to sign one form for cancellation. Aaron told me that it would take 2 to 3 weeks of time for the refund to reach my wellsfargo dealer service from where I had taken the car loan and the amount would be deducted from my account. By seeing nothing happening after a month I visited again their office directly and Aaron again told me that the form I signed was not the one meant for cancellation and asked me to sign in another form with the previous date as the fault happened from his side and I was promised that it would be reaching the bank soon. Again after 1 month nothing happened and when I called the wellsfargo I was told that they hadn't received any cheque from the dealer and they were not aware of any Protection plan in my loan amount. Then I tried to call Aaron in his mobile and once he picked the phone and promised me the he would be checking that soon and let me know. By not receiving any call, I keep trying to call him several times and he was not picking up the phone. Today when I see my wellsfargo account statement I can see a refund of only $ 364 in my loan account. I was shocked by seeing only $364 as the refund. Actually Priority honda should have given me $699 - $25 (cancellation charge if cancelled within 90 days) = $674 as a refund, as I cancelled the protection plan with in a month of date of purchase of vehicle. I assume they considered my cancellation like a greater than 90 days cancellation. Now I suspect that they had been waiting for 90 days to cross for refunding only half of my money. Just after putting this review, I got a call from the dealer and they sent me the copy of the cheque for the remaining amount. More
Randy was great to deal with, helpful, quick and efficient...He made a daunting process easy and painless. I would certainly buy from him again! efficient...He made a daunting process easy and painless. I would certainly buy from him again! More
My wife and I had been looking at used cars for about three weeks. Priority Honda in Huntersville was our last stop. On arrival we were greeted by Paul Nino. Paul introduced himself, asked us how we were three weeks. Priority Honda in Huntersville was our last stop. On arrival we were greeted by Paul Nino. Paul introduced himself, asked us how we were and asked how he could assist us. We told him that we were looking for a used Honda Odyssey van. Paul showed us several that were in stock and answered the numerous questions we had about each. We selected the one that we liked best and took a test drive. Paul went over all the options and explained how to take advantage of the many features on the van. We arrived back at the dealership and went inside. Paul pointed out to us that even though we were looking at a used van we would still qualify for many of the Priorities for Life options. We were blown away with the Odyssey van, the oil changes for life and the state inspections for life. Paul took our offer to his Sales Manager Terry and promptly came back and accepted the offer. Paul introduced us to Terry and we proceeded to get all the information in line for the purchase. We were asked again if we had any further questions about the van and the purchase procedure. After the initial paperwork was done we met the Finance Manager Daniel Poli. Daniel went through all the final documents with us and we completed the purchase. Daniel explained all of the documents to us and answered all the questions about “just what are we signing”. Daniel also explained the Priorities for Life options and instructed us on how we could take advantage of these additional features. When the final paperwork was done, Paul again met us showed us where we come for service on our vehicle and pointed out the remaining departments that we had not seen. Buying a car is not something that we go through on a regular basis. This dealership and its staff are the best. There was no pressure at any time from anyone. We were not rushed through the process and we were treated like we were the most important people there. Overall this has been the very best buying experience that we have ever made. When it comes time again, we will be back. Thanks from Hal & Terri More
I've owned several cars but I've never had the car buying experience that I had at Priority Honda in Statesville, NC. The Salesman Justin was super nice and extremely professional from day one. I was never experience that I had at Priority Honda in Statesville, NC. The Salesman Justin was super nice and extremely professional from day one. I was never bullied or fanagiled into looking at what I didn't want. And after the right car was found I was given the best deal and offer that I've ever had. My experience with the Finance person Danny was phenomenal. Danny was able to work a deal that kept my car payments comfortable. I am still within the budget I set out to have and now have a beautiful new car that is maintenance free for the next 4-5 years. If every car buying experience was as good as this one everyone would buy a new car at least every two years. I have already started recommending my friends to Priority Honda. Thank you Justin and Danny. More
My wife and I had a terrific experience with Prioroty Honda. John Troxler worked with us for over a month, showing us different vehicles and answering all the questions that we had. Ultimately we decid Honda. John Troxler worked with us for over a month, showing us different vehicles and answering all the questions that we had. Ultimately we decided to go with the Honda Pilot and are 100% satisfied. John, Mark & Danny made the buying experience effortless. John even stayed late the night we purchased to make sure we were taken care of. We met with several dealers and Priority was the best by far - non aggressive, fair and most of all very courteous. I look forward to a long relationship with Priority Honda and I would recommend them to anyone! More
I was very pleased with my overall experience with this dealership. Mike was very pleasant, professional, and a joy to work with. He made the whole process very simple. I would recommend him and the dealer dealership. Mike was very pleasant, professional, and a joy to work with. He made the whole process very simple. I would recommend him and the dealership as a whole to anyone who is in the market for a vehicle. Thank you Mike and Danny! More
I had a very positive experience at this Honda location... better then my recent experience at the dealership in Concord (where I was told, "If you think you're going to do business somewhere else location... better then my recent experience at the dealership in Concord (where I was told, "If you think you're going to do business somewhere else, why should I waste my time doing the work to answer your questions?"). At Priority Honda of Huntersville both Mr. McCoy and Mr. Parks were very patient with me, as I told them upon my arrival that I was just in the "looking stage" and not in any hurry to trade in my 12 year-old Honda just yet. They were willing to spend as much time as necessary with me to go over every detail and answer all questions I had. At NO time did I feel pressured or made to feel uncomfortable. When I brought my new car back in today for the "First Place Finish" service, Jess Linville was just as helpful, friendly and courteous as the sales staff. I believe that service after the sale is just as important as the sale itself! All of the employees I worked with at this dealership have been very professional and a pleasure to do business with. More
We had a great experience at this Honda location. They worked with my wife and I to get us to a payment that was fair. They were very professional, nice and conservative of our time. worked with my wife and I to get us to a payment that was fair. They were very professional, nice and conservative of our time. More
Bought a used van from Ralph Lamb. I dealt with the Used Car Manager, Terry Whitehurst, as well. I didn't finance, for it a was an inexpensive purchase, but the Finance Director, Peppi Bonocore, treated me Car Manager, Terry Whitehurst, as well. I didn't finance, for it a was an inexpensive purchase, but the Finance Director, Peppi Bonocore, treated me well and handled the transaction quickly and pleasantly. A great place to buy a new or used vehicle in my book! More
Everyone at the dealership was very friendly and helpful. Robert and Daniel answered all the questions that I had and both insured me that I had any problems or anymore questions that all I had to do was cal Robert and Daniel answered all the questions that I had and both insured me that I had any problems or anymore questions that all I had to do was call. My experience with Priority Honda was the best experience I have ever had at a dealership and I would recommend this dealership to anyone that I know who is looking for a car. More