Hall Honda Huntersville - Service Center

Zero responsiveness from Honda to my multiple email and chat tool requests for a simple price estimate on my Honda's service need. chat tool requests for a simple price estimate on my Honda's service need. More

Excellent service and very detailed inspection. They completed everything I requested and provided a loaner vehice for a day. They completed everything I requested and provided a loaner vehice for a day. More

We bought 2 Hondas this fall -- a Passport and a Pilot. Justin, Marcellus, Travis, and Kevin were all amazing. They were supportive and helpful -- I never felt like they were pushing me to buy anything a Justin, Marcellus, Travis, and Kevin were all amazing. They were supportive and helpful -- I never felt like they were pushing me to buy anything and they were all good people. They all worked together seamlessly as a team with great communication. Kevin was very helpful with the paperwork. We needed to make a correction on the documents -- he sent a messenger to our house and made it very easy. More

Was not satisfied with the outcome to solve the problem as I never got a return call from the technician as I never got a return call from the technician More

Michael went out of his way to give me a lift home. Total solid guy and really makes the service side of Hall shine. This experience was drastically different thank my last time and I contend that to t Total solid guy and really makes the service side of Hall shine. This experience was drastically different thank my last time and I contend that to the addition of Mr. Murphy was integral in service level improvement. Well done sir. More

I have been a customer of this dealership for more than 12 years. When Hall took over everything changes. The sales team- Adrian- was amazing. So careful to really listen to me in regards to the vehicle an 12 years. When Hall took over everything changes. The sales team- Adrian- was amazing. So careful to really listen to me in regards to the vehicle and the financing. So kind and caring to make sure everything went smoothly. The service department rocks too- shout out to Chris Cooley!! Super thorough and patient with the times I needed to reschedule as I live super far from this dealership but worth the trip! Lizzie in the office and assistant to Adrien... what can I say? She is amazing too. Helping me find my car and always so pleasant and funny. Nothing but good things to say here! I love this dealership! Thank you Hall Tram!❤️ More

I want to thank Ariel for being such an understanding and caring young man and making my service visit for my Honda CRV such a great experience! He was very kind, and made sure that my car was thoroughly caring young man and making my service visit for my Honda CRV such a great experience! He was very kind, and made sure that my car was thoroughly inspected after a previous issue with an oil change. He went above and beyond, and I appreciate that very much. More

I went for an oil change and when I showed up they appeared busy but Eric D. got to me taken care of quickly. After the oil change he said everything looked good. Only thing I may need is new front ti appeared busy but Eric D. got to me taken care of quickly. After the oil change he said everything looked good. Only thing I may need is new front tires in 6-12 months. I’ll definitely be back, the free car wash was a nice touch More

Jonathan from service just added that special touch to service. He went out if his way to make me want to return. Excellent customer service service. He went out if his way to make me want to return. Excellent customer service More

Went into Parts Department to inquire about parts I needed. Daniel helped me to understand what I needed and was very thorough and friendly. I will be recommending and going to Hall Honda from now on. needed. Daniel helped me to understand what I needed and was very thorough and friendly. I will be recommending and going to Hall Honda from now on. More