Hall Mazda

Having come from another new car dealership, I had low expectations. However, I was very pleasantly surprised. I had done a great deal of research and knew exactly what I wanted. Although they did not expectations. However, I was very pleasantly surprised. I had done a great deal of research and knew exactly what I wanted. Although they did not have the Mazda 3 5 door hatchback that I wanted David (salesman) and Zach (salesmanager) found what I wanted at another dealership. It was only after it could be found that they started to work on the figures. I knew how I wanted to pay for the new car which was carefully thought through by the sales team including Steve (finance manager). I have purchased many cars in my life and I dread the experience. This time it was actually pleasant because it was friendly, considerate and importantly seamless. I am enjoying my new Mazda 3 and will have it serviced at Hall even though I will have to drive sixty miles and past other dealerships to get there. Connie Scott More

David was very helpful in helping me get what I needed. He was friendly and gave me all of the information I needed to know, no bs included, which was fantastic! Even a month after making my purchase, he h He was friendly and gave me all of the information I needed to know, no bs included, which was fantastic! Even a month after making my purchase, he has made sure I am completely satisfied with my purchase and has asked me to contact him if there are ever any problems or concerns I might have in the future. He has continuously gone above and beyond for me. Greg in the service department was also very friendly and helpful. He has a great attitude & makes customers feel appreciated. I was very satisfied with my experience. More

Kudos to Greg in Service Dept! He puts the customer first & makes sure the work is done right the first time. I generally don't trust dealer service depts, but Greg has a great attitude, is a pleasure first & makes sure the work is done right the first time. I generally don't trust dealer service depts, but Greg has a great attitude, is a pleasure to deal with, & through his actions makes customers feel appreciated. A very different experience for me, even different than other Hall dealers.... More

When i first went to Mazda david came to me greeting me with a smile. He asked me if there was anything that he could help me with, not knowing exactly what i wanted..he was very patient with me. He gave m with a smile. He asked me if there was anything that he could help me with, not knowing exactly what i wanted..he was very patient with me. He gave me all of my options went over them with me and told me what i should do to get what i did want.I had a very rocky start getting approved through my bank so i asked dave to see if i could get approved through one of theirs. Zack and david both pulled through for me getting me exactly what i had wanted. They went above and beyond for me. I was very satisfied with my experience. More

My wife and I were amazed how well we were treated during our purchase of a new Miata. The experience was better than we received when purchasing Audi's and BMW's. Virgil Ware and Hall just make you feel g our purchase of a new Miata. The experience was better than we received when purchasing Audi's and BMW's. Virgil Ware and Hall just make you feel good. We drove from Northern Virginia to Hall in Virginia Beach, and we are glad we did! More

Interaction was pleasant, providing needed information. Interactions straight forward, but not " aggressive". WE felt we got a very fair trade value, ggod financing, and all the options we wanted in a new Interactions straight forward, but not " aggressive". WE felt we got a very fair trade value, ggod financing, and all the options we wanted in a new car. All staff very welcoming and respectful and welll informed .Would defintelly recommend to friends and family. More

My sales consultant Ernest Green was extremely friendly and helpful and made my whole car buying experience a positive one. Him and his general sales manager Calvin Smith worked with me to get the car I wa and helpful and made my whole car buying experience a positive one. Him and his general sales manager Calvin Smith worked with me to get the car I wanted to the price I needed. I liked how the finance manager was efficient in the processing and also more informative about the additional services they offered (lo-jack, extended warranty, etc.) and not pushy. I would highly recommend Ernest Green and Hall Mazda for anyone considering purchasing a new vehicle. More

David Bessey was friendly, knowledgeable and all-around pleasant to work with. Zack Byrd gave me more for my trade-in than I expected. Quite a bit more, actually. The whole deal went down with the three of pleasant to work with. Zack Byrd gave me more for my trade-in than I expected. Quite a bit more, actually. The whole deal went down with the three of us face-to-face. Nobody huddling off in the corner and mumbling and making me wait for unusually long periods. The test drive, trade-in evaluation, negotiation, paperwork and delivery of the vehicle went down in under three hours. By far the most pleasant auto buying experience I have had and I've had a few... More

I have a 08 Mazda 3 with 20,000 miles on it. I went in for service because the engine was making a frequent rumbling sound and the break rotors appeared warped. It was suggested that the rumbling sound wa for service because the engine was making a frequent rumbling sound and the break rotors appeared warped. It was suggested that the rumbling sound was normal (NOT) and they wanted me to pay to have another set of INADEQUATE rotors installed. I have a another make vehicle with a 177,000 plus miles on it and only replaced the rotors once, go figure. The service dept displayed little to no understanding and seemingly took little to no time to figure out the problem or cause thereof. More

My husband and I went to Hall Mazda to find a used vehicle last week, David Bessey immediately greeted us and willingly showed us around. After having been to another dealership where the customer ser vehicle last week, David Bessey immediately greeted us and willingly showed us around. After having been to another dealership where the customer service was not so great we were more than impressed with his demeanor and friendliness. Everyone that we came in contact with at Hall Mazda was excellent. I would recommend them to anyone and everyone I know, knowing that they would be in good hands. I cannot begin to describe how comfortable Mr. Bessey made us feel that day, knowing that buying a car was a huge step for us and anyone for that matter. His customer service is exceptional and in the future we will definitely be going back to Hall Mazda for all of our car needs. More