Hall Toyota Virginia Beach

Overall a great experience with Hall Toyota. We recently purchased a used Honda Odyssey which we needed to fit our growing family. Our Salesmen Bill was very easygoing and made the process very We recently purchased a used Honda Odyssey which we needed to fit our growing family. Our Salesmen Bill was very easygoing and made the process very smooth. The only thing I am disappointed with is the cleanliness of the vehicle. The van was not vacuumed, washed, or windows cleaned when we left the dealership. We did have to bring the van back a few days later to get our state inspection sticker and I was told it would be taken care of as far as getting it detailed. Unfortunately, it was not cleaned it was in the same condition as when we dropped off the vehicle. Other than that the sales staff and other associates we talked with were very friendly and accommodating. The sales manager Mike even got us set up with a license plate bracket which was not with the vehicle at the time of purchase. More

Pheobe is very helpful and pleasant. She is also a great communicator and very knowledgable. She is also a great communicator and very knowledgable. More

Samantha and Alissa were very attentive to what we were looking for. They followed through on requests and were easily accessible. We had a great experience buying from Hall Toyota! looking for. They followed through on requests and were easily accessible. We had a great experience buying from Hall Toyota! More

Our purchase there was effortless with all professional staff from Samantha Harrison in sales and Barnard Branch in finance the 4 Runner was new fresh off the truck and the detailed had it ready for me to staff from Samantha Harrison in sales and Barnard Branch in finance the 4 Runner was new fresh off the truck and the detailed had it ready for me to take it home that night. Again thank you to all the Hall staff and a special thank you to Samantha! We highly this Dealer and their staff More

Mr. Harris was very impactful on my car choice and made sure I got the best car I could have gotten. sure I got the best car I could have gotten. More

Mr. Harris was very accommodating and explained everything in great detail. I highly recommend to anyone seeking a car. everything in great detail. I highly recommend to anyone seeking a car. More

Our experience at Hall Toyota was excellent! ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he was very honest and answered all of the questions we had. After our purchase he followed up with us to make sure that we were well taken care off and we really appreciate his professionalism and hospitality. More

Highly disappointed. $175.99 to be told the exact same message that was on the screen of our 2007 Camry Hybrid that we were able to read ourselves. Literally no work wa $175.99 to be told the exact same message that was on the screen of our 2007 Camry Hybrid that we were able to read ourselves. Literally no work was attempted nor completed for that price since we were told it would have cost an additional estimate of another $180 to attempt to fix it by purchasing a map disk to install. We will never use Hall again, for either future purchases or for service. Was a complete waste of money for us. More

Highly recommend Mr. Junnie Harris for your next purchase no matter the vehicle. Once he understood our concerns and budget he kept us well informed about the timing and Junnie Harris for your next purchase no matter the vehicle. Once he understood our concerns and budget he kept us well informed about the timing and necessary steps to secure the best vehicle for us. Shoutout to Junnie for his great customer service and hospitality More

My husband and I had a HORRIBLE experience at Hall Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to detail the car and clean it up and that it would be ready in 5 days. That day came and we called for an update only to be told that they hadn't even started on the vehicle. We were told to wait another week, given a loner car, and told that they were going "above and beyond". We reminded our sales rep (Alissa Ruparelia) that our vehicle was not ready when we initially came and there was lack of communication. We finally received the car to find that the middle chair was broken, there were missing parts of the carpet, and the vehicle was dirty on the inside. Alissa refused to return our phone calls and Cole Stoddard helped us out tremendously but confirmed Services were aware of the damages and did nothing. More