Hallmark Subaru
Birmingham, AL
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64 Reviews of Hallmark Subaru
My service at Hallmark was very good. There were no surprises. I was told exactly what work would be done and what costs to expect. Mine was a long 60K mile Subaru maintenance so I was of There were no surprises. I was told exactly what work would be done and what costs to expect. Mine was a long 60K mile Subaru maintenance so I was offered a ride home and back. My service rep Jace was friendly and very helpful, and I feel he really tried to make my service visit a good one. More
I was pleased with the service and overall communication from my service tech. I didn’t feel like I was sent to wait for hours with no end in sight. He was transparent and understood my concerns. Relayed th from my service tech. I didn’t feel like I was sent to wait for hours with no end in sight. He was transparent and understood my concerns. Relayed the mechanics every update. Worth the drive for me today. . More
My service was completed much quicker than I expected so that was very nice. They have a much nicer, more comfortable room to wait in than the last time I was there and I really liked that since I usually that was very nice. They have a much nicer, more comfortable room to wait in than the last time I was there and I really liked that since I usually stay. More
Marc was amazing! Excellent customer service! My car was ready on time. I did not have to return. The team communicated with me regarding the progress of my car in a t Excellent customer service! My car was ready on time. I did not have to return. The team communicated with me regarding the progress of my car in a timely manner. More
Everyone was so helpful and took the time to introduce themselves and let me know that they were willing to work with me. It was the best and nicest experience that I've ever had at a dealership! I cannot themselves and let me know that they were willing to work with me. It was the best and nicest experience that I've ever had at a dealership! I cannot say enough good things about Kenya McGilberry. She really went above and beyond! More

