Hamer Toyota

Almost $6000 under MSRP ON TOYOTA PRIUS TWO 2015 Excellent experience and I am the nightmare of sales person. Did my research on Edmonds, car guru and true car sites. Went with my true car estimates. Excellent experience and I am the nightmare of sales person. Did my research on Edmonds, car guru and true car sites. Went with my true car estimates. Physically went to three other dealers prior to Hammer. All three said hammer would not honor there true car price and would put additional fees or items to the estimate. North Hollywood Toyota spent less than five minutes with me and simply said they were not interested in selling me the car at the price from hammer toyota's true car estimate. Called Ryan at Hammer and he sent me a text with a confirmation of price and price work sheet. I paid $6000 under Msrp with the 2000 rebate and a five hundred owner loyalty rebate. I paid between $2220 and $1100 below five other true car estimates for the identical car. Apples to apples. Showed up at the dealer 30 minutes after calling, on a busy Saturday. Walked out with a signed deal in 45 minutes, most of the time waiting for the financing to be completed. Asked them to deliver car. They came and picked me up at my home on Tuesday and brought me to dealer to get my car, I had no way to get the new car and my old car home at the same time. More

Best choice for car dealer new or used I was in the market for a used Ford F-150. I went to look at used inventory and did not find what I was looking for. Fortunately they kept me posted a I was in the market for a used Ford F-150. I went to look at used inventory and did not find what I was looking for. Fortunately they kept me posted as used inventory arrived. I received a call that a used F150 had just arrived and was within the specifications I was looking for. I immediately went down at about 8:00 pm and test drove the F150. Upon return I seen the tundra and had to take it out. I fell in love with it and left around midnight with my new truck. More

Great service Excellent customer service from the sales team to the finance team. They will do all they can to help you get in the vehicle you want. Excellent customer service from the sales team to the finance team. They will do all they can to help you get in the vehicle you want. More

Wonderful I used a car buying service. It was a wonderful experience. I did not have to negotiate the price of the car. It was straight forward without any h I used a car buying service. It was a wonderful experience. I did not have to negotiate the price of the car. It was straight forward without any hassle. I would recommend it to everyone. More

Every car salesman should take note This is the way to sell cars. Why do most car salesmen/women get a bad rap? Because of experiences like the one I had before I went to see Steve Denso This is the way to sell cars. Why do most car salesmen/women get a bad rap? Because of experiences like the one I had before I went to see Steve Denson at Hamer. I was at Keyes Toyota on Van Nuys and went through all the old stock BS that give car salesmen a bad name. Insulting quotes that assume the buyer is an uninformed ignoramus. The old, "I'm going to have to ask my manager about this price" baloney. Me being frustrated and annoyed and walking out the door only for the salespeople to stop me halfway to my car with "wonderful news" about how the manager just added extra incentives. How about doing business the way Steve Denson does it at Hamer? He's respectful, direct, honest and caring. He wants you to have a great buying experience that will keep you coming back and spreading the word. He knows if you enjoy it, you'll be back. Repeat Business! That's what Hamer will have from me, and Keyes will never again. Also, big shout out to Bianca, Steve's assistant who also helped elevate the experience with her kind manor and expertise. More

excellent. Total sale process took me only 2 hours, including APR documents reviewing. Absolutely change the concept of car buying. This is definately a dealer t Total sale process took me only 2 hours, including APR documents reviewing. Absolutely change the concept of car buying. This is definately a dealer that I will strongly recommend family and friends to purchase their future cars. More

great buying experience I just bought a 2015 highlander from Steve. He was very personable, not pushy at all. I knew what I wanted going in and he was accommodating. He was k I just bought a 2015 highlander from Steve. He was very personable, not pushy at all. I knew what I wanted going in and he was accommodating. He was knowledgeable about the vehicle and I'm very happy with my purchase. More

Best car buying experience I have had Steve is great! He listens to everything you say and treats you with respect. Got the car I wanted and got through it quickly (even with financing). Steve is great! He listens to everything you say and treats you with respect. Got the car I wanted and got through it quickly (even with financing). I know this your review Steve, but Mike Kushnatsian was the reason we kept coming back. Now . . . it's both of you! More

best dealership experience ever no pressure, no gimmicks. in and out in a new car in 1 1/2 hours. unbelievable! who wants to be stuck there all day? steve gave me a great price and e no pressure, no gimmicks. in and out in a new car in 1 1/2 hours. unbelievable! who wants to be stuck there all day? steve gave me a great price and excellent service. couldn't be happier More

Utmost in Professionalism and Personality Came away with just the car I was looking far at a price lower than I was expecting. Would not hesitate to recommend Steve and Bianca to friends and f Came away with just the car I was looking far at a price lower than I was expecting. Would not hesitate to recommend Steve and Bianca to friends and family. More