Hamer Toyota

Very typically, people only choose to be vocal when something goes wrong, while never taking the time to give praise when something goes right. Although I cannot claim to be an exception to this rule, something goes wrong, while never taking the time to give praise when something goes right. Although I cannot claim to be an exception to this rule, I feel that it would be a tremendous disservice for me to not let my extreme satisfaction be known after my recent purchase of a 2010 Corolla S from Hamer Toyota. While in the market for a new compact car, I visited four dealerships in the Los Angeles area. The other dealerships I interacted with were either unfriendly, ill-prepared to answer my questions, or not in possession of a large enough stock of cars for me to find what I wanted. Not only were the people at Hamer friendly and knowledgeable, but I never felt pressure, and I was treated with respect-not just like a perspective sale. What truly motivated me to write this was how far above-and-beyond my interaction with Hamer truly went, and specifically, with salesman Raul Mancia. Despite working in a dealership of its immense size, Raul took the time to learn my name, listen to what I was looking for, and help me find a car that met my needs-which I also happen to love. Raul's friendly sense of humor, pressure-less approach, quick communication and genuine interest in making sure his customers leave happy is a model for how a car buying experience should be. He is truly an asset to the dealership. This fantastic service continued beyond my purchase. Regrettably, I had a few minor mechanical issues within the first four days of owning the car. A quick call to the on-duty service manager set me up with an immediate appointment with Carlos Vasquez, who fit me into his busy schedule. Carlos and his team rectified the issues readily and capably. Although I anticipated a difficult situation, it could not have been any less painless. I have been sure to share this positive experience with my friends and family, and when my girlfriend goes to buy a car soon, we intend to call Raul. I am a second generation Hamer customer (my dad bought a Camry from Hamer), and after this, I intend to be a Toyota customer-and a Hamer one, specifically-for a long time to come. More

Edgar is always very helpful and understands what service I need for my Toyota even when all I say is, it's making this noise like shk shk shk. He will explain about the service they will be doing and sugges I need for my Toyota even when all I say is, it's making this noise like shk shk shk. He will explain about the service they will be doing and suggest anything my car may need soon.(I drive my car A LOT so I will wear it out quick) And he gets me in and out right away. He and the other Service staff are always very friendly and they make the experience excellent and even fun. With this staff always expect EXCELLENT and FRIENDLY SERVICE =D More

Was at 3 dealships prior to going to HamerToyota. By FAR this was the best experience no back and forth they came out with the BEST deal! Everything was fast and easy!!! this was the best experience no back and forth they came out with the BEST deal! Everything was fast and easy!!! More

WE LIVE IN VALENCIA, CALIFORNIA AND THOUGH THERE IS A TOYOTA DEALER HERE, WE WENT ALL THE WAY TO HAMMER TOYOTA AFTER TALKING WITH MR YOUNG JI. WE FIND HIM TO BE HONEST AND SINCERE IN DEALING WITH HIS TOYOTA DEALER HERE, WE WENT ALL THE WAY TO HAMMER TOYOTA AFTER TALKING WITH MR YOUNG JI. WE FIND HIM TO BE HONEST AND SINCERE IN DEALING WITH HIS BUYERS. WE WILL SURELY BE REFERRING HIM TO OUR FRIENDS AND FAMILY. MR. YOUNG JI IS AN ASSET IN ANY COMPANY HE WILL WORK FOR. More

George really did an amazing job he is a great person taking care of customer, I am very pleased with his great assistant , I would like to thank him for all of that. taking care of customer, I am very pleased with his great assistant , I would like to thank him for all of that. More

I highly appreciate Toyota Customer Service. Left the dealer with a great experience and my brand new car. Thank you very much to Ramh Zadeh for all the help and your amazing customer service and care. G dealer with a great experience and my brand new car. Thank you very much to Ramh Zadeh for all the help and your amazing customer service and care. Great salesperson and great dealer. :) More

Very pleasant experience. Everyone was so friendly. Kevin was the best! He was on top of every detail that had to be done. Never saw a salesman move as fast as he did. He bent over backwards for us. Kevin was the best! He was on top of every detail that had to be done. Never saw a salesman move as fast as he did. He bent over backwards for us. We'll be back next time we need another car and surely will refer our friends and family to visit Hamer Toyota. More

My wife and I had an awesome experience due to our sales man Christian Soza. We love our new toyota tundra. We will recommend Hamer toyota to our friends man Christian Soza. We love our new toyota tundra. We will recommend Hamer toyota to our friends More

Steve was awesome, as well as his team who helped us finish our deal. This was the second time we dealt with Steve, and we would definitely love to deal with him again. Highly recommended to everyone! finish our deal. This was the second time we dealt with Steve, and we would definitely love to deal with him again. Highly recommended to everyone! More

Moses was a great salesman and very friendly. He helped me through the purchase of my vehicle without making me feel pressured to buy. Both Moses and Danny were very helpful in purchasing my new car. me through the purchase of my vehicle without making me feel pressured to buy. Both Moses and Danny were very helpful in purchasing my new car. More