Hamer Toyota

Steve was awesome! Great experience buying a car from him. I would definite recommend him and the dealer to my friends and family members. He was fast and very respons Great experience buying a car from him. I would definite recommend him and the dealer to my friends and family members. He was fast and very responsive. More

NO HASSLE BUYING!! My husband and I started looking for a Toyota Tacoma about 3 weeks ago- we have always owned Toyota's and have never thought of purchasing anythi My husband and I started looking for a Toyota Tacoma about 3 weeks ago- we have always owned Toyota's and have never thought of purchasing anything else- we were initially looking into used, thinking that was our best option. We looked into several dealers in our area (Montclair, Pomona, Claremont...) with no luck (on what we thought was a good deal for us). My husband came across a 2017 Tacoma which we were considering. We had to go out of town (Ensenada) for the weekend and had planned on doing this on Sunday on our way back from Ensenada, which was a 4 hour drive. Fernando Leon from Hamer Toyota, called us Saturday morning on our way to Ensenada to notify us that the 2017 Tacoma had been sold but that he could get us a better deal on a NEW, 2018 !! WHAT!!, I of course had a lot of questions which he answered -- I explained the situation to him and told him a price range where we were comfortable with-- he promised to work on a good DEAL and keept in touch with me throughout the weekend. We finally came to an agreement on a price... i explained to him that I was going to come straight from ENSENADA and did not want to hassle. He assured me that was not going to happen. He refereed us to STEVE DENSON -- who contacted us immediately with information and prices. Steve stayed in contact all weeked... who does that?? Long story short -- we came back from Ensenada Sunday morning drove all the way to Hamer Toyota - mind you we had not eaten and were not in the mood to hassle. We though "okay lets see if they keep their word?" Steve was very nice, helpful, informative and professional. He gave an even better price that Fernado had qutoed us--SCORE!! While we were with (ERIC IN FINANCING) also nice- Fernando came in to introduce himself -- super nice. We drove off with our NEW 2018 Tacoma -- Steve even helped us with Bluetooth and setting up my husbands contacts-- WOW!! that's what i call customer service. thank you again Hamer Toyota -- we are very pleased with our purchase!! Joaquin and Zoila Mancinas More

Relaxed Had a relaxed time with Bryce. He walked us through the process of making our first car purchase and gave us excellent advice with no hassle. I would Had a relaxed time with Bryce. He walked us through the process of making our first car purchase and gave us excellent advice with no hassle. I would reccomend him for any future purchases. More

New car purchase Steve is very professional, efficient and customer orinated. He makes purchasing a vehicle effortless. We in and out in an no time with the vehicle I Steve is very professional, efficient and customer orinated. He makes purchasing a vehicle effortless. We in and out in an no time with the vehicle I wanted. This my second vehicle purchased with him and I wouldn’t shop else where. It’s worth the trip from Palm Springs. More

Beware of service! I was referred to Toyota by a family member who has purchased numerous of vehicles from Hamer. I purchased a certified pre-owned Toyota Tundra with 64 I was referred to Toyota by a family member who has purchased numerous of vehicles from Hamer. I purchased a certified pre-owned Toyota Tundra with 64,000 miles. Everything regarding my purchasing experience was positive and I was even looking forward to paying off my vehicle and purchasing a new Tacoma from them. My vehicle had a few issues, all which were handled under my extended warranty that I had purchased. However, recently my check engine light appeared due to an air injection pump. Upon taking it to service I discover that my warranty (that I purchased) will not cover it and was told it could be approximately $ 2,000.00 to repair. I did further research about the part and discover that Toyota issued a extended warranty for 10 years (from vehicles first use) or 150,000 miles, which ever comes first (my vehicle is a 2008 with 88,000 miles). Feeling a slight relief (as I am no where near the financial capability of dropping $ 2,000 on a vehicle I'm still paying for) I inform my service manager of the warranty. It was to my disappointment that the manager informs me that the vehicle was first used December of 2017 and my vehicle will not be covered. So, now I owe $ 12,000 on my vehicle. It has a severe power loss (referred to as limp mode) and will not go over 50 mph. The warranty that I purchased won't cover it. The part has a known flaw that allows moisture to enter the air injection pump and render it useless. Hamer/Toyota won't even so much as offer a discount. I depend on my vehicle for school, work, and to pick/drop off my children. I have owned the vehicle for approximately 3 years! I have purchased 3 vehicles (from a dealership) in my life and this is by far the worst experience I have ever had. They will get you with a grade A sales experience right up until you sign the last paper and drive away. The only negative experiences I ever had was when I had to go into the service department. And unfortunately this time I was sent away worse than when I went in. More

Great customer service The employees were friendly and helpful. They understood what kind of car my family needed. They answered every question that we had and explained the The employees were friendly and helpful. They understood what kind of car my family needed. They answered every question that we had and explained the process of leasing clearly. My family would highly likely recommend this dealership to our friends and family. More

Awesome experience Bryce was excellent in customer service and assisting me with my purchase. He was very helpful and knowledgeable. I am very happy with the price, valu Bryce was excellent in customer service and assisting me with my purchase. He was very helpful and knowledgeable. I am very happy with the price, value of my purchase, and my car! More

Best Experience I’ve had by far! Steve was amazing with helping me lease my first car! He made the experience so easy for me, he is very professional and respectful! I would recommend Steve was amazing with helping me lease my first car! He made the experience so easy for me, he is very professional and respectful! I would recommend him to anyone looking to buy or lease a car, he is definitely the guy to go to! More

Happy. Customer Very pleased with Steve and his professionalism. Was honest and to the point. I would recommend friends and family to Steve. My daughter also purchase Very pleased with Steve and his professionalism. Was honest and to the point. I would recommend friends and family to Steve. My daughter also purchased a car from Steve on the same day. More

A+++ Service! Steve is a most excellent salesman and stand up guy, which is why I've gone back to him repeatedly! He is the very best! Steve is a most excellent salesman and stand up guy, which is why I've gone back to him repeatedly! He is the very best! More