Hamilton Mazda

The salespeople and finance people were nice and easy to talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge n talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge nonsensical destination fees (a scam if it’s a used car), dealer inspection fees, $200 for VIN etching, etc., so it was nice to not get hit with random made-up fees. The finance lady was nice as well and was not pushy on getting an extended warranty. These warranties are usually scams since it covers so few parts and finance people usually receive about half of the price you paid on the extended warranty as a commission ($875 on a $1750 5 yr warranty). Within 20 hours (50 miles of driving) of buying the car, I noticed there was a serious check engine issue, and I was really upset, but the dealership was able to schedule an appointment immediately to fix my car and they provided a similar loaner car for free. The buying process was great because they offered me an interest rate more than a full percentage point lower than I was expecting to get. The mechanics were also extremely nice and did a great job finding me a loaner car at the last minute. The only issues I have is that the mechanics should have done a better job at examining the car before it was sold to me and also, it would have been great if the dealership had better working hours. I wish dealerships were open for longer hours and also on Sundays. Also, it’s a bit annoying how the only person who does body work is only available on Thursdays. More

Thank you mazda service department you guys never disappoint.....my car feels like it's brand new again for the most part lol thank you very much Ryan you are the best!!! Now next I'll be coming in f disappoint.....my car feels like it's brand new again for the most part lol thank you very much Ryan you are the best!!! Now next I'll be coming in for my rear shocks and links....:) see you soon. More

Always a great customer service experience at Hamilton Mazda. My last visit no exception. Service done well, great communication from the time I arrived until the work was done. Mazda. My last visit no exception. Service done well, great communication from the time I arrived until the work was done. More

Gifford was amazing and very detail oriented. He helped me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. More

Smooth process. The dealer made it easy and was helpful every step of the way. Thank you for all your help in the car buying process. every step of the way. Thank you for all your help in the car buying process. More

Smooth, painless transaction again with Hamilton Mazda and my salesman Neal Simon! Got the car I wanted without much haggling and they are very respectful of my time! The whole process took a little over and my salesman Neal Simon! Got the car I wanted without much haggling and they are very respectful of my time! The whole process took a little over an hour! A++ More

Great service Good communication. Quality workFriendly Great service Good communication. Quality work Friendly staff. Knowledgeable staff. Good technical work.. All great All all all all all all all Great service Good communication. Quality work Friendly staff. Knowledgeable staff. Good technical work.. All great All all all all all all all all all great More

My experience with Hamilton Mazda was fantastic! Everyone I interacted with was kind, helpful, and careful to observe Covid-19 safety protocols. They were super accommodating and it was a pleasant experience I interacted with was kind, helpful, and careful to observe Covid-19 safety protocols. They were super accommodating and it was a pleasant experience from beginning to end. More

Very personable and professional. My experience was a good one. Sales and service department have treated me very well every time I have gone there good one. Sales and service department have treated me very well every time I have gone there More

My experiences with the Service Area at Hamilton Mazda has always been very consistent. The services performed are reasonable, the team always provides those, immediate only, additional recommended servi has always been very consistent. The services performed are reasonable, the team always provides those, immediate only, additional recommended services to keep my vehicle running at top performance. More