Hamilton Mazda

Friendly staff with great customer service I was greeted by a friendly, knowledgeable salesman, as soon as I walked through the door. He listened, worked with me, and got me the car I was look I was greeted by a friendly, knowledgeable salesman, as soon as I walked through the door. He listened, worked with me, and got me the car I was looking for. He really made it a great experience! Thank you Mr Harris! More

Neal Simon is outstanding! From the very first time we went to Hamilton Mazda, my family and I were extremely impressed with Neal’s attention to detail, his knowledge of cars,an From the very first time we went to Hamilton Mazda, my family and I were extremely impressed with Neal’s attention to detail, his knowledge of cars,and his flexibility. More importantly, over the course of the week of our family’s deliberations about our purchase, Neal was very helpful with each and every question and full of great advice. We waivered about our selection over days and he was imminently patient, very friendly, helpful and extremely understanding. Neal was always very eager to help us and definitely negotiated a great deal with us on our car! We never felt pressured and were delighted to work with him. We feel Neal is really outstanding and offers truly excellent customer service. We highly recommend him. More

Regular inspection Fast a good service. Could have improved the loaner transportation for good service while my vehicle is being worked on. And it's quick work. Fast a good service. Could have improved the loaner transportation for good service while my vehicle is being worked on. And it's quick work. More

Neal was a fantastic sales person which is why I returned Neal was very attentive. He walked us through price options and all features of the car. I also had my husband buy a Mazda with me as well. Both are g Neal was very attentive. He walked us through price options and all features of the car. I also had my husband buy a Mazda with me as well. Both are great cars and we love driving everywhere in them. More

Great experience Neal was great and very straightforward. Not the typical car salesman that you normally deal with. Even after the sale he helped us straighten out a f Neal was great and very straightforward. Not the typical car salesman that you normally deal with. Even after the sale he helped us straighten out a few things. More

Warranty Repair Good old fashion honest, fair, and reliable service. They take very good care of both you and your car. I will use them for all my service on both my Good old fashion honest, fair, and reliable service. They take very good care of both you and your car. I will use them for all my service on both my Mazdas More

repeated positive experience after each visit Staff at dealer in the service group have extended themself to me in many ways over the last year or two. Please convey positive words to all. Staff at dealer in the service group have extended themself to me in many ways over the last year or two. Please convey positive words to all. More

Fixed recall Everyone was friendly and very knowledgeable. I thought the appointment was for waiting but that wasn’t the case. I was able to use the valet service Everyone was friendly and very knowledgeable. I thought the appointment was for waiting but that wasn’t the case. I was able to use the valet service. The driver was very friendly and I rode in new models which gave me a chance to see what mazda has. More

Excellent job replacing the skyactiv manual transmission! Service Manager Ryan Rutherford help me with my 2015 Mazda 3 on going manual transmission for a few months, reproduce the problems and got it resolved Service Manager Ryan Rutherford help me with my 2015 Mazda 3 on going manual transmission for a few months, reproduce the problems and got it resolved. He constantly kept me to updates regard to warranty services, TSB services, replacement parts, and the accurate repair time. His entire staff provided excellent service and experiences. More

2 new Mazdas in 5 mos ! Have bought 2 new Mazda's at this Dealership in 5mos. Moved to area about 5 years ago. Wife had 2010 Mazda 3 and had a positive service experience wit Have bought 2 new Mazda's at this Dealership in 5mos. Moved to area about 5 years ago. Wife had 2010 Mazda 3 and had a positive service experience with the service department over 5 year. Service rep was Benito Reyes. Took a test drive last year in new Mazda but not ready to buy. Worked with Neal Simon in sales. Actually one year to the day of a test drive, Wife's car burned out transmission at 151,000 miles. AAA towed car to dealer from Turnpike. Never a good way to start the car buying experience! Yet she bought new Mazda 3 that day. Used Costco Buying Service, actually suggested by dealer, where a Costco member gets Authorization # thru Costco and dealer applies discount. No price negotiation. Dealership followed the Costco program with no hassle. Finance Mgr Chris was easy and not high pressure. I later traded my 2011 Hyundai and got Kelly Blue Book Trade price which was fair. I bought 2019 CX5 Grand Reserve 5 months after wife and also used Neal Simon for sales. Again Pricing and Finance clear and no pressure. Also used Costco. Dealership also applies Mazda Corp Promotion Discounts and promotion Financing so no penalty for using Costco. Wife and I both waited almost 10 years to buy new car because generally bad experience with Dealers. I can say this was easy. I have no relationship with Dealer or employees. Just a guy who hates to buy cars who found a great local dealer. Almost forgot, this dealer does not add-on an extra Sticker with extra stuff like etched glass or pin strip. The MSRP is the same you see on Mazda Web-site. I checked and printed Mazda Web-site and MSRP matched for my car and trim level. More