Hamilton Mazda

No follow through phone call or mail post sales I've bought many cars through the years. It is expected at least a thank you note, call or text. Bought the car on Monday and today is already Thursda I've bought many cars through the years. It is expected at least a thank you note, call or text. Bought the car on Monday and today is already Thursday. Got no introduction to the service manager either. Sales manager was around on Monday but again, did not see him or did he say thank you. The only reason why I gave 3 stars was that your dealer ship did not use high pressure sales tactics and the price was fair. More

Fast and friendly service Dropped my car after hours. Got call on Monday. Problem was found and corrected quickly Decided to get oil change as well. Pick up was painless Dropped my car after hours. Got call on Monday. Problem was found and corrected quickly Decided to get oil change as well. Pick up was painless More

Making me feel special Always considerate and helpful. An excellent service department. Would definitely consider a new Mazda because the service department is the tops. Fai Always considerate and helpful. An excellent service department. Would definitely consider a new Mazda because the service department is the tops. Fair and reasonable prices More

Very Happy Friendly excellent service. Knowledge of vehicle and required repairs. Able to work with and for you. Will continue to do repairs at the shop thumbs Friendly excellent service. Knowledge of vehicle and required repairs. Able to work with and for you. Will continue to do repairs at the shop thumbs up rating More

Mazda in Hamilton No sales pitch. Down to earth salesmen. A pleasure to work with. Answered all questions a d recommended tips to learn new vehicle. This is my second t No sales pitch. Down to earth salesmen. A pleasure to work with. Answered all questions a d recommended tips to learn new vehicle. This is my second time dealing with this dealership. Definitely worth the drive. More

30,000 service Great and friendly service. Reasonable prices and wait time. Accommodating during construction of show room. Have had my Mazda 5 manual transmission f Great and friendly service. Reasonable prices and wait time. Accommodating during construction of show room. Have had my Mazda 5 manual transmission for 4 years this month. Great little car I call my mini-mini van ;) More

They made a mistake but then made it right. The part for our repair was delayed, and we didn’t get a phone call because the service coordinator was out sick. So when I showed up to pick up the The part for our repair was delayed, and we didn’t get a phone call because the service coordinator was out sick. So when I showed up to pick up the car, it wasn’t done. But the service manager Ryan sprang into action. He learned the part was still two days away, so he had a duplicate FedEx’ed to save a day. Ryan called us the next morning to say the part arrived. When we picked it up that night, Ryan gave us a very generous discount on the work. . A textbook case of good customer service! More

Oil change and checking for future service needs I worked with Ryan Rutherford. He saw me walking across the parking lot and met me to take my key fob so that my car car could be serviced. Whenever I worked with Ryan Rutherford. He saw me walking across the parking lot and met me to take my key fob so that my car car could be serviced. Whenever I have dealt with him, he is extremely attentive to your needs, and this experience was not different. He is very good. More

"Bought CX5" We went looking for a Mazda CX5 on October 3rd, but they did not have the one we wanted, Mike Wills was so helpful in meeting our needs and wants, tha We went looking for a Mazda CX5 on October 3rd, but they did not have the one we wanted, Mike Wills was so helpful in meeting our needs and wants, that 3 days later we were driving off the lot with our new 2018 Mazda CX5 in the color we wanted. We were satisfied with how he took his time to go over all the features the vehicle offers. We would gladly recommend Hamilton Mazda to our friends and family. More

Internet Sales Team is worst I requested a quote through True Car but ignored their emails for few days. Leter today, received an email asking if they could send an updated quote, I requested a quote through True Car but ignored their emails for few days. Leter today, received an email asking if they could send an updated quote, I requested the price of a car about 2k lowe than the standard pricing in the market. Instead of sending the more feasable pricing if the vehicle internet sales manager Michael will sent the following email ‘Good look that is a rediculous offer we don't need deals that bad and looks like you need to look at Kia not Mazda’. Never going to visit this dealership or recommend to any of my friends. More