Hamilton Mazda - Service Center

I’m slowly losing trust with this service center. Every time I go, most of recommendations made are for immediate attention. The estimate provided didn’t include labor charges, ambiguity reigns and I see time I go, most of recommendations made are for immediate attention. The estimate provided didn’t include labor charges, ambiguity reigns and I see nothing less than a $1500-2000 estimate. I’m hoping them to be honest in their recommendations. More

Your service area people are the b est around .. Ive bought6cars and brought 9 others and ive never heard one complaint .. Sales peop l e are always nice .. I deal with neal .. bought6cars and brought 9 others and ive never heard one complaint .. Sales peop l e are always nice .. I deal with neal .. More

I find the services department to always be Friendly, helpful and honest. It is always a pleasure to deal with everyone in the service department. helpful and honest. It is always a pleasure to deal with everyone in the service department. More

Great service! I took my car in for routine service and I was taken care of in a timely and professional manner. I've always had a good experience at this dealership I took my car in for routine service and I was taken care of in a timely and professional manner. I've always had a good experience at this dealership. More

Second oil change in a row. Both times the tech did not complete the inspection report that gets stapled to the description of services page. Also both times the tech did not update the oil change to the c complete the inspection report that gets stapled to the description of services page. Also both times the tech did not update the oil change to the car’s system (when I start the car “service due appears on the front display.” Finally, both times the tech did not complete a “next service due” sticker that gets placed on the windshield. These occasions of lack of attention to destabilize make me question the quality of service when I bring my vehicle to get serviced. More

excellent I originally bought my car here in 2013 because they were the only dealer in the area that had stick shift Mazda6's in stock. I have driven to this d I originally bought my car here in 2013 because they were the only dealer in the area that had stick shift Mazda6's in stock. I have driven to this dealership from Langorne, PA, for service every 5,000 miles to my current 115,000 service because I truly believe they care about the me and my car. Everyone in the service and parts departments is really nice and really wants to take care me. They always let me know what I have to do now, and what can wait. They also make sure I use any applicable coupons, and have cut prices for service in general several times over the years. I have been to the local dealership in Langhorne, PA, no comparison. More

I’ve been going to this service department for 10yrs and I travel 40 minutes to get there. Their service is great. Ryan, the service manager has been there as long as I’ve been going there and he’s always b I travel 40 minutes to get there. Their service is great. Ryan, the service manager has been there as long as I’ve been going there and he’s always been exceptionally helpful. Benito was my service person at the counter and he did not have me wait a minute longer than I had to. He went out of his away to make sure that he could help with my request. They are always helpful and considerate of my time. More

A lot of unnecessary, overpriced services recommended as needing immediate attention, and a complimentary car wash that's pretty bad and doesn't fit large SUVs needing immediate attention, and a complimentary car wash that's pretty bad and doesn't fit large SUVs More

I had a service appointment and was taken on time and finished ahead of time. Waiting area was comfortable and clean. Also was able to get the appointment calling only 2 days in advance. finished ahead of time. Waiting area was comfortable and clean. Also was able to get the appointment calling only 2 days in advance. More

Staff was very nice. They reduced the size of the waiting room and it is too small. They need to bring back the water filter and remove plastic water bottles. Also they do not even have a recycling bucket fo room and it is too small. They need to bring back the water filter and remove plastic water bottles. Also they do not even have a recycling bucket for people to recycle the plastic bottles. More