Hamilton Volkswagen

Top notch professional service. Went in with a muffler issue, they got me back on the road quickly within the hour. Went in with a muffler issue, they got me back on the road quickly within the hour. More

We went in for an oil change. You tried to tell us we needed a new drip pan but the only service we’ve ever gotten on the car has been authorized VW dealerships. And now you’ve me You tried to tell us we needed a new drip pan but the only service we’ve ever gotten on the car has been authorized VW dealerships. And now you’ve messaged us too many times to complete this work and now these surveys, it’s too high pressure! Please stop! More

They were very nice and professional they did a good job on my car. I am very impressed on my car. I am very impressed More

I feel like Hamilton Volkswagen is the most trustworthy dealership service I’ve ever had. Their prices are reasonable and they never recommend services I don’t think I need. I would very much recommend the dealership service I’ve ever had. Their prices are reasonable and they never recommend services I don’t think I need. I would very much recommend their service department and I’ve had such a great experience. More

Pro: repairs were done in a timely manner, I got a phone call when the ordered part arrived and later when the repairs were completed. Con: I had to argue a little to get the loaner vehicle (it was prom call when the ordered part arrived and later when the repairs were completed. Con: I had to argue a little to get the loaner vehicle (it was promised to me by the sales person and the repairs dispatcher, but when I arrived to drop off my car and pick up the loaner, I had to convince the guy at the front desk, since he got no word from anyone about the loaner). Overall: if you have patience, it will be okay, but this shop is as dysfunctional as any other. :) More

Had to evacuate to NJ from Florida due to Hurricane Milton and needed standard service.for my VW. Hamilton got me in and taken care of when other VW dealerships put me off and said I would need to pay Milton and needed standard service.for my VW. Hamilton got me in and taken care of when other VW dealerships put me off and said I would need to pay for the service since I was from Florida even though was it included as part of the manufacture agreement not a dealer add on. Hamilton was great, took care of my needs, was very friendly and even cleaned my vehicle getting me ready for my long drive back to Florida and honored the Vw service agreement. More

good experienceI wish all dealers where efficient with peoples time money and patients. Again great experience peoples time money and patients. Again great experience More

Our sales person Mr. Morris was very professional, knowledgeable as he made our purchase choice a smooth process! We are very happy with our purchase and our experience a Morris was very professional, knowledgeable as he made our purchase choice a smooth process! We are very happy with our purchase and our experience at VM.. Thank you! More

Awesome Service! Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my car would be done. From drop off to pick up service was great. I never had any issues with taking my car here and will continue to use them. More

The Service manager, Mike was very accommodating and professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. More