Hamilton Volkswagen

Very friendly, responsive, and willing to go the extra mile! Found the car listing online and was able to arrange a trial the same day! Both Danielle (sales), and Jim (finance) were very straight-forward and hel Found the car listing online and was able to arrange a trial the same day! Both Danielle (sales), and Jim (finance) were very straight-forward and helpful, not to mention friendly and professional. Met all my (out-of-state) car buying needs. Highly recommended! More

Vw2020 Friendly people. Good service. Always have a manual transmission on the lot. Very satisfied dealing with the service and sales people. VW is one of my Friendly people. Good service. Always have a manual transmission on the lot. Very satisfied dealing with the service and sales people. VW is one of my favorite brands. More

Friendly, relaxed attention to detail Jim and Rick worked together so that the whole process went smoothly, even to Rick’s noticing that I’d forgotten to remove the parking sticker from my Jim and Rick worked together so that the whole process went smoothly, even to Rick’s noticing that I’d forgotten to remove the parking sticker from my car!! More

Best care! We walked in the lot to return our 2017 Jetta. We found a new Jetta and Pete came out to meet us and made a new least easy and fast. We walked in the lot to return our 2017 Jetta. We found a new Jetta and Pete came out to meet us and made a new least easy and fast. More

Very good experience at HVW I was happy with the service and Melissa was wonderful! She was able to honor my discount and I truly appreciate. Thanks again Melissa for all your he I was happy with the service and Melissa was wonderful! She was able to honor my discount and I truly appreciate. Thanks again Melissa for all your help! More

Tiguan lease Leased a 2020 Tiguan SE. This is the third vehicle that I have leased from Hamilton VW. They have a good range of options and I have always been ha Leased a 2020 Tiguan SE. This is the third vehicle that I have leased from Hamilton VW. They have a good range of options and I have always been happy with my final selection. More

experience there was no pressure...very polite and knowledgeable...answered my questions with great detail. dealership was very clean. picked up.car and it wa there was no pressure...very polite and knowledgeable...answered my questions with great detail. dealership was very clean. picked up.car and it was very clean More

2 hours and 15 mins for oil change and tire rotation? Why it took 2 hours and 15 mins for an oil change and tire rotation is beyond me. Why did I wait at the dealership? Why wasn’t I told it would take th Why it took 2 hours and 15 mins for an oil change and tire rotation is beyond me. Why did I wait at the dealership? Why wasn’t I told it would take that long? Why wasn’t I updated throughout the duration? I was on a work conference call for most of the duration so I couldn’t complain. At 1 hour and 45 mins and finally off my call, I was able to ask a Tom for an update. He said 15 mins. 30 mins later you were finally completed. What a waste of my time. Tom is a nice guy so no knock to him necessarily. He’s been very helpful during previous oil changes. Perhaps today was just an off day for the service team. More

Excellent service Our service advisor , Ginny, was excellent. She kept us in formed every day letting us know the progress on our car. I would highly recommend her to Our service advisor , Ginny, was excellent. She kept us in formed every day letting us know the progress on our car. I would highly recommend her to anyone needing service on their VW. More

Lopez - CPO 2017 JETTA GLI Great dealership experience. Rob in Sales was 1st class. Jim in Finance was helpful and friendly too. I believe the cars entertainment system needs a Great dealership experience. Rob in Sales was 1st class. Jim in Finance was helpful and friendly too. I believe the cars entertainment system needs a software update. Waiting to hear back from Ron. More