Hampstead Pre-Owned

Mo was really quick to respond to my inquiries and was super accommodating; she even picked me up or arranged rides for me to and from the dealership when I didn’t have a way to get there. This was the se super accommodating; she even picked me up or arranged rides for me to and from the dealership when I didn’t have a way to get there. This was the second vehicle I bought from Hampstead Pre-Owned; the first vehicle lasted me 3years and would have kept going if it hadn’t been stolen and totaled, which was what brought me to H.P.O. for my second purchase. Mo made a difficult time much easier. They treat their customers like a priority and are eager to help even after the purchase is finished. I had a few minor issues just after purchasing my second vehicle, small things like the key fob needing a new battery and the front tag needing a bracket, and Kiran worked to get those issues resolved for me as quickly as possible at no extra cost to myself. My only complaints are, 1. that the vehicle I bought this time around was filthy and I had to clean it myself and because it wasn’t professionally cleaned there is a stench of old milk in the vehicle that I am working on fixing; there was dried milk caked onto seatbelts and crumbs and milk staining the seat upholstery. And, 2. that they ran my credit when I told them I was paying cash but this was likely a miscommunication and probably wont be most peoples’ experience anyway as most folks probably finance, so IF you plan on paying cash, just reiterate that you do not wish your credit to be run and it shouldn’t be a problem. Overall I have had pretty good experiences both times buying vehicles from Hampstead Pre-Owned. The staff have always been friendly and helpful and their vehicles seem to be in decent shape mechanically. I’m really pleased with the lifespan of the first car I bought from them. Time will tell if this second one holds up as well! More

Best dealership I have ever been too. The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager G The customer service is top notch and unmatched. My needs were met, the time I spent in the dealership did not take all day and the finance manager Gary made me feel comfortable in the decision I made with the truck I bought. I didn’t feel like all the dealership wanted was my money. All my questions were answered effectively and I left the dealership feeling confident on the purchase I made. More

Great Experience at this dealership ! My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The pric My daughter Brendy was able to leave the dealership with the SUV she wanted!! SUV in excellent condition! No lies, no games and no gimmicks 😊The price range she needed and the right payment. We want to give a big shout out to Nehemiah (salesman ) He is patient, cordial and excellent customer service skills. The team works together to achieve the goal!! Thank you for everything!! More

I had a great experience at this dealership. Roman explained everything clearly and thoroughly, and I truly appreciate the time taken to help me. Kiran did an excellent job answering my question Roman explained everything clearly and thoroughly, and I truly appreciate the time taken to help me. Kiran did an excellent job answering my questions about my extended warranty after I purchased the car and helped clarify everything for me. Thank you, Kiran—it’s been a pleasure! More

Found a really great deal on a Truck that we had been shopping around for quite some time. Found the whole experience much better than expected. Roman, Kiran and Jason did an awesome and I will be defini shopping around for quite some time. Found the whole experience much better than expected. Roman, Kiran and Jason did an awesome and I will be definitely keeping my eye out for my next vehicle. More

Great vibe with the sales team from start to finish. The old school small town dealership is very quaint as well The old school small town dealership is very quaint as well More

This dealership lives up to the sleazy reputation associated with used car sales and Mr Birdsong is an owner and allows it to happen. Look at all the negative reviews and the consistent pattern. They associated with used car sales and Mr Birdsong is an owner and allows it to happen. Look at all the negative reviews and the consistent pattern. They do the bait and switch with their pricing and then proclaim it's all in writing and displayed somewhere but they are not straightforward and transparent. More