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Hampstead Pre-Owned

Hampstead, MD

4.4
809 Reviews
Here at Hampstead Pre-Owned, we stand behind every car we sell. We also use real time market analysis to ensure that you never over pay for your car. All pre owned vehicles go through a rigorous 175 point inspection before being offered for sale. We do our very best to ensure our customers never get a bad vehicle, and if one happens to slip through the cracks, don't worry because we got your back! Honesty and integrity is what we do and our reputation is important. Thank you for considering Hampstead Pre-Owned for all of your automotive needs. Come and be part of the family.
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1111 S Main St

Hampstead, MD

21074

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Showing 809 reviews

May 21, 2025

Bought a car from Hampstead Preowned and after 2 and a half months and less than 3000 miles the alternator went bad. So don't believe the sales pitch that they go the whole car prior to the sale. Also, More

by Joppa1walsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Birdsong
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Hampstead Pre-Owned responded

Mr Walsh, We Sincerely apologize for the inconvenience caused to you due to this issue and I hope you understand that you brought a 2011 Toyota Avalon, Used it for 2 and a half months and when you had problem you did not reach out to us or gave us a fair opportunity to have a look at the car, but rather you took to the car of a another Dealership and got it fixed and reached out to us only to claim for the refund of the cost incurred and i am very sorry that we don't reimburse for works done by other shops or dealership as most dealership or Mechanics try to make money out of the Situation. I would still request you to please feel free to reach out to me @ 4436054902 if you want to discuss more about this.

May 21, 2025

I bought my 2021 LEXUS GX460 Premium from salesman Matt Price. Mr. Price is extremely professional and knowledgeable about the cars he sells. Mr. Price walked me through the steps needed for getting my veh More

by vaughn.bradley36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Warner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Price
May 07, 2025

Service is excellent and the work they put into the cars for their certification is impressive. Mo and the rest of the staff were very helpful. Definitely worth a visit if you are looking for a quality used More

by Moiragt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mo
May 08, 2025 -

Hampstead Pre-Owned responded

Moiragt, Thank you so much for your positive review. We appreciate you taking the time to share your thoughts and acknowledging MO and rest of staffs for being helpful, even though you did not buy the car and We try our best to be helpful. Thank you for the kind words! It really means a lot.

April 25, 2025

We love our “new” car…it is 3 years old but it looks and feels like it is new. Everyone was very helpful, pleasant, and friendly. Special thanks to Dylan, Kiran, and Anthony! More

by KevinV
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hess
Apr 25, 2025 -

Hampstead Pre-Owned responded

Thank you, Kevin! We're so glad you love your "new" car and appreciate the kind words about our team, especially Dylan, Kiran, and Anthony; your satisfaction means a lot to us!

April 03, 2025

I have nothing but good things to say about my experience buying a used vehicle from Hampstead Pre-Owned. I saw the vehicle I was interested in on Cars.com, and upon inquiring about it, was quickly contacte More

by Kevin T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather in Internet Sales, Alan Taylor in Sales, Thomas in Financing, and Jonathan in the Service Department
Apr 04, 2025 -

Hampstead Pre-Owned responded

Thank you, Kevin, for sharing your wonderful experience; we're glad Heather, Kiran, Alan, Thomas, and Jonathan made your vehicle purchase so enjoyable, and we appreciate you for acknowledging your efforts and thank you so much for your recommendation.

April 02, 2025

So I am doing a much needed follow up on my review that as posted on March 31, as one of the folks who really made my car buying experience much easier was Dylan Hess. I thought for sure I had listed him More

by Bobdisney90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hess
Apr 04, 2025 -

Hampstead Pre-Owned responded

Bob, thank you so much once again to taking the time to write this review once again, We appreciate you for highlighting the efforts put in by Dylan to make your experience easier and thank you for acknowledging all our folks especially Dylan, Matt and thomas

March 31, 2025

Started searching for a car 3 weeks ago, and I was struggling finding the right car…The folks at Hampstead PreOwned felt my pain and were patient to give me the space to decide on what I wanted and wh More

by Bobdisney90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt White
March 08, 2025

EDIT: Hampstead Pre-Owned has reached out and resolved the issues I have presented which has left me satisfied 🚨 Caution: Be Wary of Fake Reviews & Shady Practices at Hampstead Pre-Owned Before tru More

by holl.william
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Hampstead Pre-Owned responded

William, I appreciate you sharing your detailed feedback and I'm truly sorry to hear about your experience at Hampstead Pre-Owned. We strive for transparency and quality in our services, and it's clear we fell short in your case. My name is Kiran and i am your Extra Mile Concierge and i work directly with the Owner of the Company and i request you to Please feel free to call me at 4436054902, so we can address your concerns more directly and work towards a resolution. Your experience is important to us, and we want to make things right.

February 28, 2025

I want to take a moment to sincerely apologize to the team at Hampstead Preowned. When I first bought my car, my experience was truly wonderful, and I was excited to personalize it just a bit. However, a More

by Lhowardbranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Birdsong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 01, 2025 -

Hampstead Pre-Owned responded

Hi Ms Branch, Thank you so much for taking the time to leave this review and for your kind words.. We appreciate you for acknowledging our expertise and Dedication and we truly hope that the Circumstances does not change and you keep enjoying the car.

February 21, 2025

I want to take a moment to sincerely apologize to the team at Hampstead Preowned. When I first bought my car, my experience was truly wonderful, and I was excited to personalize it just a bit. However, a More

by Lhowardbranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiran Roka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Feb 23, 2025 -

Hampstead Pre-Owned responded

Hi Ms Branch, Thank you so much for taking the time to leave this review and for your kind words.. We appreciate you for acknowledging our expertise and Dedication and we truly hope that the Circumstances does not change and you keep enjoying the car.

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