Hampstead Pre-Owned

It was my first car buying experience it was awesome, I got pre owned car with really good mileage Kiran and Nemo help me with the process. It was smooth buying experience. got pre owned car with really good mileage Kiran and Nemo help me with the process. It was smooth buying experience. More

I recently purchased a 2018 Honda HR-V from Hampstead Pre-Owned with Roman and unfortunately my experience has been very disappointing. Only 2 weeks after buying the vehicle, the brake system warning Pre-Owned with Roman and unfortunately my experience has been very disappointing. Only 2 weeks after buying the vehicle, the brake system warning light came on, along with the parking brake warning light and stayed illuminated. On top of that, the Neutral gear indicator started flashing both while driving and while the vehicle was in park. This was alarming and raised serious concerns about the condition and safety of the car. I contacted the dealership on Saturday morning, 5/16/26 and was advised by the Customer Service manager, Kiran that the service department does not operate business on weekends. The Service Department manager, Jonathan was contacted and returned my call via text on Monday, 5/18/26 and advised that I should take it to a local mechanic to diagnose the problem. He was busy and couldn’t fit it in his schedule until next week. The dealership doesn’t know if any lights will come in your vehicle after you purchase it and the warranty is only valid for 10 days and it doesn’t cover the braking system. When purchasing a vehicle, especially from a dealership, I expect transparency and confidence that the car is safe and properly inspected before being sold. I understand that used vehicles may eventually need repairs, but major warning indicators appearing within such a short period after purchase is unacceptable. I strongly recommend that anyone considering buying from this dealership get a full independent mechanical inspection before signing paperwork or you will be highly at a disadvantage. More

Kiran is the best! He is so friendly and helpful and makes you feel so important. He is the greatest. Desmond worked with me for 2 weeks before I was able to get in He is so friendly and helpful and makes you feel so important. He is the greatest. Desmond worked with me for 2 weeks before I was able to get in there and buy my vehicle. But then everyone was great, from start to finish. Would definitely recommend! More

We have had our new vehicle for about 10 days. Our Salesperson, Victoria, was fantastic. She walked us through the process. She gave us space to talk, but talked us through. If you’re in the marke Our Salesperson, Victoria, was fantastic. She walked us through the process. She gave us space to talk, but talked us through. If you’re in the market for a new vehicle, ask for her! More

The salesperson verbally promised to fix the paint scratches to get the sale, but intentionally left it off the 'we owe' form to get out of it. They also padded the contract with a fake $499 'Freight' scratches to get the sale, but intentionally left it off the 'we owe' form to get out of it. They also padded the contract with a fake $499 'Freight' fee on a used car and hid the cost of a forced warranty in the base price so it couldn't be refunded. I just realized almost a year later after I wanted to contact them ask them if they could assist me but of course not. Update: I have officially filed a formal complaint with the Maryland Attorney General's Consumer Protection Division (Case # MU-537166) regarding the fake freight fee and deceptive paperwork. I am awaiting the dealership's response to the state. More

I would recommend MO (Morelia) to anyone. She was straightforward, honest and very friendly. Our experience was smooth and efficient. This was our first time at Hampstead; however, we will de She was straightforward, honest and very friendly. Our experience was smooth and efficient. This was our first time at Hampstead; however, we will definitely recommend it to our family and friends who are in the market for a car. We also appreciated Jason's support as our finance representative. We were very pleased. More