Hampstead Pre-Owned

I called Erica answered politely and gave her my information and what I saw in there inventory and she said come on out and we will have it ready for you to test drive! I got there around 6:30 pm information and what I saw in there inventory and she said come on out and we will have it ready for you to test drive! I got there around 6:30 pm and Mo handled most of the sales and was very knowledgeable and helpful in the transaction of buying and handling my trade Thank you all for your patience being close to closing keep up the great work Hampstead team 🙏🏾 More

I would like to thank Erica and Mo for getting the suv I wanted ready to go 😊 and Mo fast a knowledgeable service through out my buying ordeal keep up the good work team Hampstead 🙏🏾 wanted ready to go 😊 and Mo fast a knowledgeable service through out my buying ordeal keep up the good work team Hampstead 🙏🏾 More

Dylan assisted me in the purchase of my vehicle today in which I bought a lexus suv I must say from beginning to end he made my experience wonderful, he was very knowledgeable, diligent,and made sure that I which I bought a lexus suv I must say from beginning to end he made my experience wonderful, he was very knowledgeable, diligent,and made sure that I left out a happy customer from beginning to end of the process I. I would definitely recommend him as your top sales associate if you are trying to purchase a vehicle. More

While I love my car, they never return phone calls. I have made several inquiries about different things. Some right after I purchased the car. Salesman said he would call me back. Never did. Oh someon I have made several inquiries about different things. Some right after I purchased the car. Salesman said he would call me back. Never did. Oh someone will call you. Nope. One time I spoke with someone in the service area and he was great. But returning phone calls iaftee looking into your question and calling back, they don’t do it. No support. More

A breath of fresh air ! ! , MO was outstanding , all services where fantastic, I’m telling everyone about Hampstead pre-own ! , MO was outstanding , all services where fantastic, I’m telling everyone about Hampstead pre-own More

This place is very hot headed and only care to rush you around the place to make a sale, Anthony started off with how he built the business from the ground up and how his wife has to work there now too and around the place to make a sale, Anthony started off with how he built the business from the ground up and how his wife has to work there now too and she quit her dream job to help him :( :( The entire time he was talking, at the end of each sentence he’d say “we aren’t the type of people to screw you over, we sell to teens and give people their first car all the time” like yeah probably because they don’t catch the scam, the fact he said that comment 20 times until we left, was so weird!! More

STAY AWAY FROM THIS PLACE FAR AWAY FROM THIS PLACE. The vehicles are not really preowned certified. They sold me a defective vehicle because they were understaff and clearly the mechanics are eithe The vehicles are not really preowned certified. They sold me a defective vehicle because they were understaff and clearly the mechanics are either overworked or incompetent so they didn't take the time to properly inspect the vehicle that I was sold or address my complains. I complained that my vehicle had a strong exhaust smell and I had to put oil in the car very often. I was eventually told to come in for oil changes more often. It was hard to get them on the phone and it was always hard to get them to look at my vehicle. Its clear they were just doing the bare minimum because the service department was always short staff and the young lady in charge messed up a lot. They have gone through several service managers since I have purchase my car which says a lot. My catalytic converter failed and I was told to go somewhere else to get it fixed which I did. Sometime has passed and again I have to change my catalytic converter, I am now finding out from Hyundai that the issue has been the engine and it is obvious that this has been an issue for a long time and that is what is damaging the catalytic converter. I am not sure how Hampstead preowned missed that when they supposedly do a thorough check on the vehicle before selling it and I have complained to all three service managers regarding this issue. I HAVE HAD MANY OTHER ISSUES WITH THIS PLACE BUT THIS ONE IS REALLY FRUSTRATED ESPECIALLY WHEN I AM BEING TOLD THAT I HAVE HAD THE VEHICLE FOR 2 YEARS NOW AND IT IS A 2017 SO ESSENTIALLY THEY CAN'T DO ANYTHING. VERY DISAPPOINT WITH THIS PLACE AND BUYING FROM THEM WAS A GREAT MISTAKE!!! More

When you purchase a vehicle, there are many people involved and most you don't spend much time with. Kiran was top notch, caring, attentive, and responsive. As he was the last person we spoke to the e involved and most you don't spend much time with. Kiran was top notch, caring, attentive, and responsive. As he was the last person we spoke to the evening i purchased my vehicle. He also called a couple days later to ask how i was enjoying my vehicle. And didnt hesitate when i mentioned an issue. Thank you! I appreciate you so much! More

All support staff was friendly and helpful. Stephan, my sales person, was very friendly and helpful. Good communication skills, especially on the phone and explaining the various aspects of th Stephan, my sales person, was very friendly and helpful. Good communication skills, especially on the phone and explaining the various aspects of the purchase. Would recommend to family and friends. More

Great experience. Transparent, honest, and straight to the point. No pressure sales. Highly recommend if you’re looking for a pre-owned. Transparent, honest, and straight to the point. No pressure sales. Highly recommend if you’re looking for a pre-owned. More