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Hampton Toyota

Lafayette, LA

4.7
1,329 Reviews
Welcome to Hampton Toyota in Lafayette Louisiana. Our facility is located in South Lafayette, the "Hub City," at 6191 Johnston St., 70503, in the heart of Acadiana, serving all surrounding areas like Carencro, Youngsville, Abbeville, Opelousas, New Iberia, Kaplan, Lake Charles, Alexandria, New Iberia, Kinder, Franklin, Morgan City, and Baton Rouge, just to name a few. Owner, Mark Hampton and his staff take a "customer first" approach, making sure that everyone is paired with an automobile that fits their needs and tastes, and has access to the best possible service thereafter. In other words, whether you are thinking of buying another car, truck, van, CUV, or SUV, or you are simply in need of parts, maintenance or repairs, you are guaranteed to be greeted by someone capable and ready to assist.
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6191 Johnston St

Lafayette, LA

70503

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Showing 1,329 reviews

May 25, 2017

Great Ryan was very helpful to us. He was great and took his time explaining everything about our new vehicle. We are very happy with the Highlander , thank More

by sandy51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bourque
May 25, 2017 -

Hampton Toyota responded

Hi Sandy! Congrats on your new Highlander! We'll be sure to let Ryan know how pleased you are with the service he provided. Please feel free to give us a call or stop back by the dealership if you have any further questions about your awesome new Toyota!

May 24, 2017

Happy Lessee!! Just began leasing my second Camry from Tyler. Another great experience. She and the dealership are very accommodating to the customers desires. They More

by CackiOlivier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Santopietro
May 25, 2017 -

Hampton Toyota responded

Hi there CackiOlivier! We want you to know how much we appreciate your repeat business! We're so glad to hear that Tyler has been able to help you twice now, and provided such positive experiences both times. Thank you for your business, and for your recommendation. We greatly appreciate it!

May 24, 2017

Best Buying Experience Ever! My wife and I were reluctant to go to the car show to buy our next vehicle because we didn't want to be "harassed" by a salesman like most of the car More

by Thibs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Davis - Sales
May 25, 2017 -

Hampton Toyota responded

Hi Thibs, Congratulations to you and your wife on your new Highlander! It's a great vehicle and we are sure you will love it for years to come. We are so excited to hear what a great experience you had with us! We will be sure to let Donnie, Craig, and Chai know that they have big fans in you and your wife, haha! Please do not hesitate to give us a call or stop by the dealership if you have any further questions about your Highlander. Thank you for your business and for this amazing recommendation!

May 22, 2017

Nice experience I was very impressed with the inventory and friendly sales people at Hampton Toyota. Samantha went out of her way to help me with the purchase of my T More

by Lmille3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Dyer Wheeler
May 22, 2017 -

Hampton Toyota responded

Hello Lmille3, Thank you for your business and your feedback. We will be sure to let Samantha know how pleased you are with the service she provided. Congratulations on your new Tundra!

May 20, 2017

knowledgable staff Adam McDonald made a stressful situation a little less stressful by being so knowledgable and persistent to make a deal. After the sale, he sat with m More

by lovemytoyota
Recommend Dealer
Yes
Employees Worked With
Chai Phumsorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam McDonald
May 22, 2017 -

Hampton Toyota responded

Hi lovemytoyota! Thank you for choosing Hampton Toyota, and for letting us know about your visit. We are very glad to hear that Adam and Chai provided you with such a great experience. If you have any further questions about the bells and whistles, please do not hesitate to call or come back by the dealership.

April 26, 2017

This place is a coin flip To preface this review I will say back in 2014 my wife and I purchased a new vehicle from this dealership and had a pleasant overall experience. Fast More

by realcustomerla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
May 22, 2017 -

Hampton Toyota responded

Hello realcustomerla, It appears as if we owe you a couple of apologies. First, we somehow missed your review until this morning, so we would like to apologize for not responding in a timely manner. Second, and most importantly, our sincere apologies for your most recent experience with our dealership. We very much appreciate you letting us know, as we need this sort of feedback in order to improve training and procedures. If you would like to speak with us about it, please call our General Manager, Robie Choate, at 337-984-5010 ext 202. We are currently in the process of upgrading our facility so as to better serve our customers and the community. We do hope that you will give us another opportunity to earn your business back. Perhaps by using our soon-to-be new and improved service department. Regardless, we do appreciate your business and your feedback, and we hope to have the chance to work with you again in the future.

April 17, 2017

Amazing team at Hampton Toyota (Ryan Bourque and Jamie) Amazing teamwork, friendly, and extremely helpful service at Hampton Toyota. Purchased a 2017 Toyota Corolla LE for my first car. Ryan and Jamie were More

by Kay246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Bourque
Apr 19, 2017 -

Hampton Toyota responded

Congratulations on getting your first car, Kay246! It's a great feeling, isn't it? We are so happy to hear that you had such a positive experience with Ryan and Jamie, and we would just like to say thank you for your business.

April 04, 2017

Friendly and fast service very professional The staff and service here are amazing they greet you with a smile and listen to your needs the dealership is very nice and clean I will never buy veh More

by Samsteph123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sittig (salesman), Craig Alemand
Apr 05, 2017 -

Hampton Toyota responded

Samsteph123, thank you for the glowing recommendation! We are so glad to hear that you had such a positive experience. Welcome to the Hampton Toyota family!

March 27, 2017

Review of Jared Navarre We purchased a used vehicle from Jared Navarre and we where extremely pleased at the salesman ship and service we received. Thank you Mr. Jared for More

by kateena mccain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Navarre
Mar 28, 2017 -

Hampton Toyota responded

Hi Kateena, it was our pleasure. And we will be sure to let Jared know how happy you are with the service he provided. Congratulations on your new-to-you vehicle!

March 25, 2017

Ryan and russell Thanks for all your help guys with helping us purchase our latest vehicle. The service we received from you guys was outstanding!!!!!!!! We definitely More

by Jimbobbillybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Zay and Ryan bourque
Mar 28, 2017 -

Hampton Toyota responded

You're very welcome, and thank YOU for your business! We're glad to hear that you had a positive experience and we look forward to seeing you again.

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