Hampton Toyota

Excellent Service I purchased a 2013 Chev Cruze from Russell Zay. I have been dreading buying a car for several month! Russell and the Accountant (apologize... I didn I purchased a 2013 Chev Cruze from Russell Zay. I have been dreading buying a car for several month! Russell and the Accountant (apologize... I didn't get her name) made the process stress free. I found the car via Internet, they held the car until I had a change to get there that afternoon. I drove the car, loved it, signed the already prepared paperwork and was driving off within a hour. Russell is very professional, kind with a hint of humor. Thank you!! More

A Sales team that any Sales Manager would be proud to have! The team is truly focused on finding you the right car, not just on making a sale. They really know how to use every tool at their disposal to get yo The team is truly focused on finding you the right car, not just on making a sale. They really know how to use every tool at their disposal to get you answers fast. They know the cars on the lot and car actually make a wide range of suggestions based on what you tell them you want. They have very pleasant dispositions and are easy to deal with. I visited nearly every dealer in the area and can say that Hampton Toyota is far above any other competitor in service, knowledge and salesmanship. The Sales Managers must have worked hard to put together such a great time and to train them. Great job done by all! More

Great dealership, highly recommended! Simply put: this is the best dealership I have done business with. I'm a second-time car buyer. Coming to the dealership, I had plans to trade in m Simply put: this is the best dealership I have done business with. I'm a second-time car buyer. Coming to the dealership, I had plans to trade in my vehicle, which I did. When entering the dealership, I was immediately helped by one of the sales people. The salesperson who helped me was extremely knowledgeable and courteous to us. He made it feel like the entire buying experience was a friendly one, not all business. I really appreciated the fact that he understood this and took it into consideration. Most car dealerships won't do such a kindness to customers, but rather want to get them to sign on the dotted line. My salesperson stuck with me throughout the process and made it feel like a he was a friend. As far as service goes, I had to bring my vehicle in once, but it was a simple mistake and only took a couple of minutes to get it fixed at no charge. The people that assisted me during check in and check out of my vehicle were very friendly and had a big smile on their faces. Customer service at it's best, in my opinion. Overall, this dealership is spot on. They give you great deals, are extremely courteous, and really want to earn and keep your business for the long haul. Highly recommended for anyone who's in the market to buy a new car. Thanks guys! More

Great Experience! This was my second purchase from Hampton Toyota of Lafayette. After having a great experience previously when purchasing my wife's 4Runner from Mr. Co This was my second purchase from Hampton Toyota of Lafayette. After having a great experience previously when purchasing my wife's 4Runner from Mr. Colin Broussard, I went back to purchase my 2015 Tundra. The experience at Hampton is nothing short of awesome. My sales professional this time was Mr. Prince Henry. He is one of the best. His hassle free, realistic approach to truck buying allows for a much more relaxed buying experience. He is the ultimate professional, very knowledgeable about every aspect of the truck and it is evident that he is truly committed to customer service. From the time I drove to the facility, until I drove off the lot with my new truck the experience was great. Thanks again Prince Henry and Hampton Toyota. More

customer service is best you will find Bought a Tacoma 2 years ago and recently got the fever for aTundra. Called my man Prince up, told him what I was looking for and by the time I got the Bought a Tacoma 2 years ago and recently got the fever for aTundra. Called my man Prince up, told him what I was looking for and by the time I got there he had a line of Tundra's ready for me. Prince's knowledge of the different vehicles was second to none. The deal Hampton offered me was not only great it was better than my expectations. This is the fourth vehicle I have bought from Price and Hampton Toyota and I can say I won't bye from another dealer or another salesman. If you are looking for a no hassle deal from a well spoken, well mannered salesman with a PhD in Toyota knowledge look no further than Hampton Toyota and Prince Henry. Impossible to be disappointed More

Tremendously Good After e-mailing and texting a few times, we went to Hampton on December 31 to meet with Tyler. As on previous occasions he was professional, sincere, After e-mailing and texting a few times, we went to Hampton on December 31 to meet with Tyler. As on previous occasions he was professional, sincere, cooperative and well informed. Needless to say we came home that night with a 2015 Highlander. This is the second vehicle in as many months we have purchased with Tyler as the sales consultant. She is truly a joy and pleasure to work with. I really appreciate her unconditional commitment to customer satisfaction. I find it hard to find words that adequately describe her so I will simply conclude that she is "one of a kind." More

Get everything in writing! My overall experience with Hampton Toyota is terrible. Poor work ethic and demeanor. I DO NOT recommend buying from here and I would not ever buy from My overall experience with Hampton Toyota is terrible. Poor work ethic and demeanor. I DO NOT recommend buying from here and I would not ever buy from here again. Make sure to get everything in writing or wait until the service has been performed. During negotiations, Hampton agreed on throwing in a secondary key (one of my concerns) but all I got was a valet key. The secondary key was a big part of why I agreed on the sale. I never asked for a valet key during any of our discussions. It was my fault for not getting everything in writing. Tyler did not keep her word and was very rude to me after getting her sale. Kendrick and Hannah could not be reached. The waiting game to finally hear from them was frustrating.The first car I went to look for was sold while I was still trying to negotiate with them. More

Salesperson was Great Hannah Callen got right to my email & sent the links of info I needed.Then even better in person.Very pleasant to deal with & got all the info needed Hannah Callen got right to my email & sent the links of info I needed.Then even better in person.Very pleasant to deal with & got all the info needed to make our 2012 Camry SE purchase. Thank You, Hannah for being so nice. More