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Handy Toyota - Service Center

St. Albans, VT

4.5
1,412 Reviews
Call Service Center (866) 203-2374

1,412 Reviews of Handy Toyota - Service Center

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February 09, 2022

Had a bill service advisor fixed the issue with no problem. I was pretty upset until he took care of the issue couldn’t ask for any better. More

by Chambersmatthew112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2022 -

Handy Toyota responded

Thank you for your review! We're glad Darren and our service team took care of you when you came to our service department. We appreciate your review and your business!

January 28, 2022

Jason was helpful to explain things around our 5,000 mile multipoint inspection and what to expect around future inspections. Very informative, thank you! More

by bill
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Handy Toyota responded

Thank you for your review, Bill! We're glad to hear that Jason was so helpful. Learning more about your vehicle and having regular services helps the longevity of your vehicle. We're happy that Jason helped!

January 27, 2022

Handy is one of the better dealerships in Vermont. Their focus on the customer keeps me returning. More

by janL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Laflam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Handy Toyota responded

Hi, Jan! Thank you for your review! Thank you so much for your kind words as well. We try our best to make each customer experience that much more special. We look forward to working with you in the future!

January 26, 2022

Excellent service at Toyota we dealt with Tory and she explained everything they were doing . Very personable and pleasant experience . More

by teamshaw2969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Handy Toyota responded

Thank you for your review! Tory is great at her job and does a good job of explaining everything clearly to her customers. We are glad you were able to experience that!

January 14, 2022

The people I came in contact with during my visit were very supportive of my concerns. More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashley Allegrini, C Parrotte
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Jan 15, 2022 -

Handy Toyota responded

Thank you, Gabriel! We really appreciate your review. We're glad our team were so supportive!

January 13, 2022

Tory & Darren have always been a massive help in the Service Deptartment! In and out with no issues everytime! More

by Alex R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Handy Toyota responded

Hi, Alex! Thank you so much for your review! Tory and Darren do a great job every time with their customers. They focus on their customers needs and are mindful of the time. We appreciate your business.

January 11, 2022

Tory was my service advisor for my 15,000 mile service Tory was my service advisor for my 15,000 mile service on my Tacoma she was very pleasant and explained everything clearly. I have now purchased 2 ve More

by Craig T Fowler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Handy Toyota responded

Thank you, Craig. We really appreciate your review! Tory does a great job with service. Normal service on the vehicle helps extend the longevity of the vehicle. We thank you for returning here for service and the repeat sales business! Enjoy your Tacoma!

January 11, 2022

It was great to be back in a toyota and having Handy toyota doing the service on our vehicle Thank you for the great job on service More

by lester-nutting
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2022 -

Handy Toyota responded

Thank you for your review, Lester! Doesn't it feel right being back in a Toyota! We know we love it. Tory does a great job with her customers and we appreciate your review. Enjoy your Toyota!

December 30, 2021

Slow and always behind with a crummy waiting area. Something has changed on this service dept and no e of it is good. Disappointing! More

by Georgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2021

Great job by Darren. He got my Tundra in quickly and I didn't have to wait long. Outstanding experience!! More

by lbodette57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Handy Toyota responded

Thank you for the review! We know Darren works hard to get his customers in and out in a timely manner. We appreciate your business! Enjoy your Tundra.

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