Jason Laflam
Jason Laflam at Handy Toyota
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Jason Laflam

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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4.8
69 Reviews
4.8

69 Reviews

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69 Reviews of Jason Laflam

July 24, 2024

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Employee Rating

The staff are polite, but the work ethic is lacking. 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern f More

by saralloydt
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Alan Brown , I did not get the name of the service person who stepped up to help me when Alan was too busy.

June 14, 2024

Dealership Rating
Employee Rating

This is my second time buying car from Handy Toyota. I bought my 2024 Toyota tundra from Handy Toyota. Every time I visit Toyota, they have excellent service all around. Lee is my salesman and he has be More

by HH
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 14, 2024

Handy Toyota responded

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a good experience!

June 10, 2024

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Employee Rating

They did the work I expected with ease and professionalism.They are caring and have a topnotch shop.And were quick and to the point! More

by normangos
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Recommend Dealer
Yes
Jun 11, 2024

Handy Toyota responded

Thank you for the review! We are glad to hear that you had a good experience!

June 09, 2024

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Employee Rating

I love Handy Toyota. People are knowledgeable and kind I highly recommend them I had no problem waiting , the vehicle was done In a timely manner More

by tanner
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Recommend Dealer
Yes
Jun 10, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience!

June 03, 2024

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Employee Rating

Ethan, service advisors, and Handy were outstanding in handling a repair with my extended warranty policy. The extended warranty company was only going to pay for half the repair on the air condition unit More

by Sid
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2024

Handy Toyota responded

Thank you so much for your kind review! We are so happy to hear that everyone was so helpful! We appreciate you taking the time to leave us a review!

April 29, 2024

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Employee Rating

Very friendly and professional attitude! Quality of work is very outstanding! They were very prompt and attentive to my needs! More

by rlaflam56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Darren Callan

Apr 30, 2024

Handy Toyota responded

Thank you for leaving us a review!

February 28, 2024

Dealership Rating
Employee Rating

Great attention to detail and customer driven service department always comes through when it really counts More

by barry.gallerani
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Handy Toyota responded

Thank you so much for the review! We are happy to hear that it all went well!

February 09, 2024

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Employee Rating

The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. More

by CAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Handy Toyota responded

Thank you for taking the time to leave us a review about your recent experience with our service department. We are happy we met your expectations and could accommodate you!

January 30, 2024

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Employee Rating

Went in for undercoating. Came out with a popped tire. They replaced the tire. Then they damaged my rim and caked the outside with grease that will not come off. I'm still wai More

by rileyfuller208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Darren Callan, Victoria Barbagallo , Jason was nice. Just bad experience overall.

January 27, 2024

Dealership Rating
Employee Rating

Bought a truck from Handys Downtown. Gabriel was great to work with along with Nick and Adam C. Jason in service also got me right in for an undercoating. Overall a great experience. Hig More

by Broncosfan802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lambert, Logan Goulette, Gabriel Unwin , Adam Crowley

Jan 29, 2024

Handy Toyota responded

Thank you for the review! We are happy to hear that everything went well and you had a great experience!

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