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Handy Toyota - Service Center

St. Albans, VT

4.5
1,412 Reviews

1,412 Reviews of Handy Toyota - Service Center

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June 29, 2023

Thank you Tory for helping me with service on my Toyota Tacoma truck . I was highly satisfied with the way I am treated. Thank you More

by staceybishop
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Handy Toyota responded

Thank you for your recent business in our service department Stacey, and for the kind words about Tory. We try to treat all of our customers like family, and we are happy that your experience made you feel that way. Thank you for trusting us with all of your vehicle needs.

June 29, 2023

This is my 4 th Toyota I bought at Handy , if anything the dealership has got even better than in the past . Good place to do business with . More

by Michel.consejo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Handy Toyota responded

We appreciate your loyalty with our dealership, thank you for taking the time to leave a review!

June 28, 2023

Wow. Can't say enough. The triaging for service makes drop off and pick up a breeze, and the entire experience of buying and maintaining our Tundra has More

by needlesongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Laurencelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Jun 28, 2023 -

Handy Toyota responded

Thank you for the 5 star review! We have a great team of employees who all take pride in their work of service customers and making sure our facilities are top notch. Thanks for trusting us and making the long trip up to take care of you and your Tundra. Have a great summer!

June 27, 2023

Very professional and I was able to get my vehicle back within the same day of service More

by nielsenjon
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Brown
Jun 28, 2023 -

Handy Toyota responded

Thank you for leaving us a 5 star review based on your recent service visit. We look forward to helping you with your vehicle needs in the future!

June 27, 2023

Mike and I would like to express our sincere thank you to Ethan Raymond. He has been our Service Advisor several times and he is always very friendly and helpful with any questions we may have. This last vis More

by porwitzky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Hi Mike and Melanie, thank you very much for the 5 Star review with your experiences with Ethan and our service team. Ethan has great customer service skills and is a tremendous asset for our company. We hope to keep seeing you for all your vehicle needs. Thank you for being a loyal customer!

June 27, 2023

Service was Efficient, effective, precise. Tory is an outstanding communicator who describes service procedures in laymen’s terms so the average customer knows up front exactly what they are r More

by M-2-The-M
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Farrar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Marie Bugwiza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Handy Toyota responded

Thank you for leaving our service team and Tory an outstanding review! Tory is a great employee, and very knowledgeable. We appreciate your business and for trusting us with the servicing of your vehicle.

June 26, 2023

I would not recommend servicing your vehicle at Handy Toyota. Over the last 10 years I've purchased 3 cars from Handy. They are the closest Toyota dealer to me and I use them for the complimentary Toyo More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Barbagallo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Handy Toyota responded

Thank you for your feedback about your recent service. We appreciate your business and wanted to address your concerns. Unfortunately, we were not able to get Toyota to warranty this work as the sensor was broken from what appeared to be some type of collision or incidental damage. We do understand that Toyota did end up paying for the part that was damaged in good faith.

June 26, 2023

They have a great team, offer good deals and outstanding customer service. Tory went above and beyond to make sure my inspection was taken care of. More

by nathanielbellmore
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leandro - Sales
Jun 27, 2023 -

Handy Toyota responded

Thank you for the 5 star review for our team member Tory and our service department. Tory is an excellent team member, and always goes above and beyond for customers. We look forward to assisting you in the future with any and all of your vehicle needs.

June 25, 2023

Work was done in a timely manner, and I trust them to do good work. More

by wchace
Recommend Dealer
Yes
Employees Worked With
Victoria Barbagallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Handy Toyota responded

Thank you for the 5 star rating of our service department and of Tory. We look forward to assisting you in the future with all of your vehicle needs!

June 24, 2023

Set up appointment, came in, quick and done in short time with oil change. Professional and easy, thank you! More

by elowjluvtohike
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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