Hank Graff Chevrolet Davison - Service Center

We brought our Chevrolet Bolt in for a software update and when we picked it up, there was no one who could explain what was done. What we are supposed to do or expect now. No one to answer a question. Ve and when we picked it up, there was no one who could explain what was done. What we are supposed to do or expect now. No one to answer a question. Very unhappy with their service department More

Terrible communication. Sloppy work. Poor diagnosis skills. Staff is impersonal at best and rude at worst. Do not seem to care about their customers at all.. Sloppy work. Poor diagnosis skills. Staff is impersonal at best and rude at worst. Do not seem to care about their customers at all.. More

I love the ability to schedule appointments it is easy and way more efficient … always fast and easy service now and way more efficient … always fast and easy service now More

Waited 2 hours - without any explanation- for service even though a scheduled appointment had been made even though a scheduled appointment had been made More

This dealership goes out of their way to be very accommodating to its customers. They always have a friendly smile! accommodating to its customers. They always have a friendly smile! More

Was fast about getting it done and done a very good job all round thanks all round thanks More

The Servive Tech was informative and helpful. The new video clip, of the car inspection, was a bonus on the status of my car. The only disappointment was, they offered a free car appraisal, if The new video clip, of the car inspection, was a bonus on the status of my car. The only disappointment was, they offered a free car appraisal, if you clicked on the link they provided. I clicked a half dozen times and nobody responded. More

Prompt service. I liked the idea of setting up the appointment ahead of time and the opportunity to just be able to sit in my car while the service was being done. I liked the idea of setting up the appointment ahead of time and the opportunity to just be able to sit in my car while the service was being done. Nice young man that took care of the service--friendly and didn't make me feel like I was "bothering" him. More

Quick service . Service writer and technician were good. Oil change and rotate completed on time Service writer and technician were good. Oil change and rotate completed on time More

They should have checked the fender to why it popped up. They just told me to push it down if it happened again. That is not possible for me to do. They just told me to push it down if it happened again. That is not possible for me to do. More