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Hansen Motor Company - Service Center

Brigham City , UT

4.7
930 Reviews

930 Reviews of Hansen Motor Company - Service Center

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November 30, 2023

Very good. Everything has been great and up to our standards. Thanks. Very clean facility. More

by RJTHORSTED
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Nov 30, 2023 -

Hansen Motor Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

November 29, 2023

Our Traverse has a worsening noise from the front wheels. Hansen's correctly diagnosed the problem and had parts there on time to effect the repairs. Yea!! More

by ALAN28
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Varney
Nov 30, 2023 -

Hansen Motor Company responded

Thank you so much, Alan, for your kind words for our service team and for taking the time to leave us this wonderful feedback! Matt Hansen Matt@hansenmotors.com

November 28, 2023

Hansen always takes care of us! That’s why we keep coming back!!!! Always professional but friendly. Even price matched my tires without me even asking! Couldn’t ask for more!! Cody More

by elise.burt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordyn Nye
Nov 28, 2023 -

Hansen Motor Company responded

Thank you for sharing about your experience with Hansen Motor Company. We appreciate your business and hope to see you again soon! Matt Hansen Matt@hansenmotors.com

November 21, 2023

Friendly customer service and staff. Able to get me scheduled quickly with knowledgeable mechanics and service advisor More

by Careystricker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Hansen Motor Company responded

Thank you for taking the time to share your feedback with us, Carey. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Hansen Matt@hansenmotors.com

November 16, 2023

The service department got my vehicle in when my appointment was scheduled for and were very professional. More

by loringardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Hansen Motor Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hansen Motor Company Matt Hansen Matt@hansenmotors.com

November 11, 2023

It is great to go to a dealership to get work done get treated like they care. If I’m there for service or for diagnosing they are very thorough and respectful of my time. More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Hansen Motor Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Curtis, for choosing Hansen Motor Company! Matt Hansen Matt@hansenmotors.com

November 08, 2023

Didn’t seem to want to listen to what I wanted to busy to listen More

by Mike Roundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Varney
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Hansen Motor Company responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Hansen 435-226-1012 Matt@hansenmotors.com

November 06, 2023

After 2 visits for a simple oil / transmission service, the skid plate was not bolted to the bottom of the car causing me to have to take it to a different dealership for repair. More

by Scott Ostermiller
Workmanship
Recommend Dealer
No
Employees Worked With
BRADY ALLEN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Hansen Motor Company responded

Scott, Thank you for your review. We're sorry your visit didn't go as planned, and I'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please let me know when the best time is that I can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Matt Hansen Matt@hansenmotors.com

November 01, 2023

Towing and evaluation were done in good time. Everyone was very cheerful and helpful. Review was written on previous page. More

by Joan wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Hansen Motor Company responded

Joan, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hansen Motor Company. Matt Hansen Matt@hansenmotors.com

October 18, 2023

They were incredible. They let us borrow a loner car while fixing our truck and didn’t charge us for it! That’s a big deal when you have little kids and it’s not the easie More

by Witney Wayment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Leishman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Varney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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