Happy Hyundai

WORST experience ever ! I'm one NOT Happy Customer of Oak Lawn “Happy Hyundai” ! Simple to say ... I had worst car buying experience I ever had in my life. Saw advertising/ I'm one NOT Happy Customer of Oak Lawn “Happy Hyundai” ! Simple to say ... I had worst car buying experience I ever had in my life. Saw advertising/listing on Cars.com and then on Their own website and found 2 Gray 2018 Tucson SUVs. Ok, great, talked to Gaby (Gabriella) about specific GRAY TUCSON (one of them) and was promised reimbursement for Uber and $100 for making appointment. Great start. I told her I'm coming, she said no problem, ask for "VIP manager " ...wooow..I'm a VIP ... I came after 1.5 Hrs/$43 Uber drive. Entering dealership … one nice guy is taking me to the Desk ...another Sales guy took me to a computer and I told him “I talked to Gaby about that GRAY Tucson” , he said immediately Black .., no I want one of those 2 Gray once . No, we don't have Gray one. “ Hold on I just talked to Gaby and she said you have 2 of them.” Went to manager...OMG what an unfriendly face expression /...Sir .. we'll give you a black one...no I don't want the black one. She tried to explain how those Gray once are sold...ahaha..in last hour and those cars were listed for Weeks....still listed !!! Fake listing, fake advertising, mad and unfriendly people .. No one even tried to apologies or say something nice to me. She even threatened to kick me out of the door for raising my voice. Well I was Disappointed and frustrated ! SHAME SHAME ! They escorted me to the door... no SORRY word exists there. I'll try my best to get the word out to the world as much as I can about this issue I had ! BBB will be notified about FALSE listing of nonexistent cars , False prices , lying in my face . They even tried to make me guilty for not buying a Black car .....Sad ! More

New car The car is excellent, it is more expensive than i had planned to spend. I would have liked to have seen a less expensive model but i cannot complain a The car is excellent, it is more expensive than i had planned to spend. I would have liked to have seen a less expensive model but i cannot complain about this car. More

Nick is awesome! I’ve bought 2 vehicles here and it’s because of the quality service I’ve received here. Nick and Ruben have always been professional and courteous. I’ve bought 2 vehicles here and it’s because of the quality service I’ve received here. Nick and Ruben have always been professional and courteous. More

John was very pleasant & friendly excellent customer servic Very nice & friendly excellent customer service will visit again was satisfied they washed my car vacuumed it service was great they fixed my break li Very nice & friendly excellent customer service will visit again was satisfied they washed my car vacuumed it service was great they fixed my break light More

Service Awesome experience. Fast and courteous. Service Advisor John Riicherme was very accommodating. The Advisor called to inform me of my car. Love the tex Awesome experience. Fast and courteous. Service Advisor John Riicherme was very accommodating. The Advisor called to inform me of my car. Love the text alerts. Great service all around. More

Very positive experience. We had a very positive experience. Davien Witherspoon was very helpful. He answered all our questions and is very professional. He took his time wit We had a very positive experience. Davien Witherspoon was very helpful. He answered all our questions and is very professional. He took his time with us to make sure we understood everything. He called us a couple of days later to make sure we were happy with our purchase. Would definitely recommend him to our friends and family. More

Quick Service Brought my 2018 Elantra in from Iowa to be Serviced for an oil change. Service was excellent and quick and very professional. I will be returning for Brought my 2018 Elantra in from Iowa to be Serviced for an oil change. Service was excellent and quick and very professional. I will be returning for continued service More

great experience Juan was a great salesman, very helpful and informative. The whole team helped us get a great deal on a new car for my son. The manager Ahmed and fin Juan was a great salesman, very helpful and informative. The whole team helped us get a great deal on a new car for my son. The manager Ahmed and finance guy George were very pleasant to deal with More

GREAT TO WORK WITH Clint Sayson was very prompt and courteous in replying to my inquiry about a car I was interested in. I would recommend Clint and Happy Hyundai for gr Clint Sayson was very prompt and courteous in replying to my inquiry about a car I was interested in. I would recommend Clint and Happy Hyundai for great service. More

Absolutely horrible! This dealership was absolutely horrible to deal with. They are unprofessional and deceptive in the buying process, but the biggest issues arise once y This dealership was absolutely horrible to deal with. They are unprofessional and deceptive in the buying process, but the biggest issues arise once you've left the parking lot. Customer service doesn't exist and that's a real problem because they leave you with a bunch of issues which you then have to deal with without their assistance. More