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Harbin Automotive

Scottsboro, AL

4.6
1,959 Reviews

564 Micah Way

Scottsboro, AL

35769

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Showing 1,959 reviews

June 03, 2021

The lot was impressive, clean and organized. The staff was friendly, courteous and on point. My salesman Mr.Anthony Manning was the absolute BOMB!! Bravo More

by NATALIEYOUNG67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Card, Anthony Manning
Jun 08, 2021 -

Harbin Automotive responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. - The Harbin Chevrolet Team

June 03, 2021

Everyone at the dealership was very professional and courteous. They had the vehicles that I was interested in lined up and ready for me to drive and inspect, super easy! Finalizing the deal was done More

by FHS2005JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Anthony Manning
Jun 08, 2021 -

Harbin Automotive responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! - The Harbin Chevrolet Team

June 01, 2021

I could not be more pleased with my purchase. This purchase was made remotely and I did not see this vehicle until it was delivered to me here in NC. More

by JOE.PEARSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Bobby Card, Anthony Manning
Jun 08, 2021 -

Harbin Automotive responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. - The Harbin Chevrolet Team

May 27, 2021

The entire staff at Harbin Automotive exceeded my expectations. Everyone worked together to find me the vehicle I wanted at an unbelievably low payment. Thank you guys for everything! More

by JRPPARKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Bradford, Chad Mcallister, Zach Abril, Devan Bordner
Jun 07, 2021 -

Harbin Automotive responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Harbin Chevrolet Team

May 26, 2021

Good quality work and friendly folks work was done on a timely matter done done done done done done done done done done done done More

by GEORGEATCHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis, Lorreta Painter, Laura Ryan
Jun 07, 2021 -

Harbin Automotive responded

George, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Harbin Chevrolet Team

May 25, 2021

I appreciate the battery being replaced under warranty. I believe I still have an issue with the battery connection due to the age of the vehicle. The cable does not tighten properly and the loose connec More

by NJOHNSON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Davis
Jun 07, 2021 -

Harbin Automotive responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. - The Harbin Chevrolet Team

May 24, 2021

Mike never disappoints. Great customer service, work was done quickly. Craig also helped out while Mike was out and did a great job communicating with us. More

by BRITTANYGASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Craig Davis
Jun 07, 2021 -

Harbin Automotive responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Harbin Chevrolet Team

May 23, 2021

As an out of state person visiting relatives in the area, it was great to get a service appointment right away. Parts needed to be ordered, but work done quickly once they arrived. More

by DEBBIEBARRY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorreta Painter
Jun 07, 2021 -

Harbin Automotive responded

We cannot thank you enough for this glowing review of our service center, Debbie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Harbin Chevrolet Team

May 18, 2021

Great experience always a pleasure no hassle worry free environment. Best price around with a great sales team and finance department never a need to go anywhere else More

by AMANNING3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Mcallister, Anthony Manning, Jay Penney, Devan Bordner
Jun 07, 2021 -

Harbin Automotive responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Harbin Chevrolet Team

May 16, 2021

Great prices on my tires! Tires were installed in a timely manner and everyone was friendly. I would recommend Harbin for any and all vehicle needs. More

by HAYDENGRAY_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrad Smith
Jun 07, 2021 -

Harbin Automotive responded

Hayden, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Harbin Chevrolet Team

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