Harbro Sales & Service Inc

These guys did a great job! Very friendly and knew what they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return f they were talking about. Worked on my 2004 F150 to replace the front u joints. Mechanic knew everything about my truck and I definitely will return for future work on my truck and other vehicles. My family and I have finally found a new mechanic. More

Being new in town, it is nice to know that there is a reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! reputable and frienly place for service. Great coffee and very nice waiting area too. FANTASTIC! More

the services was great and they also let you know if there anyother issues that need to be taken care of either right away or at another time there anyother issues that need to be taken care of either right away or at another time More

Just an awesome experience purchasing a car at Harbro. I'd been looking for 2 years to find the "right" '03 Mustang GT and they found the perfect car with only 35K miles. I got a great price and the car w I'd been looking for 2 years to find the "right" '03 Mustang GT and they found the perfect car with only 35K miles. I got a great price and the car was ready exactly when they said it would be and it had been detailed to the point that it looked like it just came off the assembly line. Having taught customer service to many organizations over the years I know when an organization "gets it", from the initial visit to agreeing on price thru the delivery of the vehicle Harbro handled the transaction perfectly. Friendly atmosphere, informed personnel at every position, and delivered a perfect product on time, well done Harbro. I would enthusiastically purchase or recommend others to purchase a vehicle from Harbro, it's a whole different experience. Jim Roy More

I recently brought my car to Harbro in Webster for an oil change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the ex change and tire rotation, and had the pleasure of meeting Daniel Plasse. Daniel was not only quick and thorough with his work, but he even did the extra task of fixing my upside down license plate for me (because I wasn't paying attention when I attached it!) without charge and without complaint. The staff at the Harbro in Webster is friendly and knowledgeable and their prices are reasonable. More

Purchase was fine till there were issues that were found. Once items that were pointed out that needed to be taken care (cosmetics and replacement parts) promises were made but never came through saying the Once items that were pointed out that needed to be taken care (cosmetics and replacement parts) promises were made but never came through saying they had no wiggle room. After owning for 7 days come to find out there is an issue with the XM installed radio. I was told that we don't warranty that and go to a GM dealer. Odd that dury the sale process the sales person said you know harbro they will do what ever it takes to make the customer happy. This only happens during the sale and not after I guess. Working on issues now and looking forward to make this agreat review. More

We decided to check out Harbro because it has a wonderful reputation in town, it is conveniently located, and they have a great variety of used vehicles in a good price range. We worked with Salesman Tim Bu reputation in town, it is conveniently located, and they have a great variety of used vehicles in a good price range. We worked with Salesman Tim Burrows who was patient and did not have the "high pressure" attitude that we have come across so many times at the big chain dealerships. We originally test drove a few vehicles two months ago and decided to wait. Last week we called Tim and told him what we were looking for. We gave Tim a long list of priorities for our vehicle purchase and he never blinked, he just went to work to match a vehicle to our needs. Tim called back to let us know he had a great vehicle, in our price range with everything that we had been looking for. Most Salesmen are all about the sales and putting cash in their pockets. I have to say that the experience with Tim Burrows was quite unique in that we felt he really put us as a family on his priority list. It was nice to feel "looked after" instead of taken for a ride which has been an unfortunate experience in the past at some other dealerships. I would certainly shop Harbro again, I would also make sure that we snagged Tim as a salesman..although I think all the salespeople at Harbro are nice...Tim was simply outstanding in our opinion. Any time we called with a question or concern Tim was there to answer it, or call us back quickly with the answer. Its nice to know that we have found a dealer that we can trust, rely on, and shop with in the future!! Thanks Tim, we love our new Envoy!! More

I had spent several weeks going from dealer to dealer looking for a new vehicle. One that I could afford and one that I wasn't being rushed into. All the dealers I had dealt with just wanted to get dow looking for a new vehicle. One that I could afford and one that I wasn't being rushed into. All the dealers I had dealt with just wanted to get down to paperwork regardless if I was hesitant because I wasn't sure if I really liked the vehicle. Just because it was in my price range doesn't mean I should just buy it. I saw a car on the lot at Harbro in Webster, test drove it and feel in love. Tony was friendly, helpful with all of my questions and when I had a little trouble with my bank he said no worries we deal with several. Not only did he take the time to explain everything to me he didn't make me feel rushed or like I was a bother. I will NEVER go anywhere again. Thank you Tony for making my experience a pleasure. I have mentioned your name several times in these first few weeks of enjoying my new car!!!! Thank you ~ Michelle ; ) More

I stopped in to check on some parts that were ordered for my used car. Karen was going to set up an appointment for me but decided to take the vehicle "Right Now" since there was space in the shop for it. Th my used car. Karen was going to set up an appointment for me but decided to take the vehicle "Right Now" since there was space in the shop for it. This was a nice jesture as I work far away from there and I would have had to find alternate tranportation. Thank you Karen! More

I have been a customer of Harbro Auto for 12 years. I have bought six cars from Harbro in those twelve years. Harry Malkasian, head of sales, is an outstanding automotive advisor. He knows cars, and he l have bought six cars from Harbro in those twelve years. Harry Malkasian, head of sales, is an outstanding automotive advisor. He knows cars, and he listens to what customers want and need in a car. Harbro staff are professional, knowledgeable, and very friendly. I trust Harbro completely. I am always treated with respect and courtesy by their staff. Customer service advisor Dee, and Karen are second to none. They always help me find the best deals on repair parts for my car(s) without compromising quality. Customer safety is at the top of their list, as well as customer satisfaction. I have received many discounts and deals that have saved me money while still getting the best service on car repairs. Harbro mechanics such as John T., Dave, and Wes repair a vehicle, it stays repaired. The only automotive repair shop I will go to is Harbro. Car shoppers, when you go to Harbro you will get their Attention,Courtesy, and Efficiency. More