Harbro Sales & Service Inc - Service Center

Friendly service Recent oil change was quick with courteous service. Interesting to watch your vehicle being serviced in the waiting room, while having a coffee, on th Recent oil change was quick with courteous service. Interesting to watch your vehicle being serviced in the waiting room, while having a coffee, on the house. Everyone I dealt with was friendly and as I stated, service was quick. More

Blown Transmission Once again Harbro has come through for us…Saturday before Christmas the transmission in our car let go. I called Mike at Harbro and explained the situ Once again Harbro has come through for us…Saturday before Christmas the transmission in our car let go. I called Mike at Harbro and explained the situation and had the car towed to Whitinsville. The final determination was it needed a new transmission (our car has 157,000 plus miles on it). With Christmas upon us and the New Year coming they are doing everything in their power to get the transmission replaced and the car back to us as soon as possible. We will possibly have it back on January 2nd. In the mean time they have set us up with a rental. It’s nice to know we can depend on Harbro in an emergency. More

Service Exceptional service manager. Reviewed all the work performed, all the technicians did a great job. The service, as always was perfect! Thanks all at Exceptional service manager. Reviewed all the work performed, all the technicians did a great job. The service, as always was perfect! Thanks all at Harbro!!! More

Came through in a pinch! Had a flat tire at my place of work in Whitinsville and this was one of the few garages open after 6. They were so understanding and gracious about g Had a flat tire at my place of work in Whitinsville and this was one of the few garages open after 6. They were so understanding and gracious about getting my tire fixed quickly so I could get back on the road to make it home for dinner. Such nice people! More

Excellent customer service - exceeding expectations I was on my way to the Cape for a family vacation . My daughters freestyle was thousnads of miles overdue for an oil change . We were just going to dr I was on my way to the Cape for a family vacation . My daughters freestyle was thousnads of miles overdue for an oil change . We were just going to drop it off at there Webster location and pick it up a week later . We were not aware that there Webster location is under renovation and can not service vehicles . Super Lou Kaplan to the rescue . He came out greeted us , said he would get the truck to Whitinsville and have it back in Webster by next week . My daughter decided to go home early . We called Harbro to see if it were available for pick up . They of course delivered it to my driveway . All I can say is WOW . I like to try to use local businesses but this business really earns its reputation . See you soon Harbro and keep up the great work . More

They'll make it right! In-laws purchased car from Harbro on my advice. Had car for less than 3000 miles and needed to replace rear tires. Initially, service charged them h In-laws purchased car from Harbro on my advice. Had car for less than 3000 miles and needed to replace rear tires. Initially, service charged them half the cost of the tires. Spoke with Mike Hare, who reimbursed them the total cost....with an apology and a firm handshake. Later that same day, my parents were at the dealership with a car they had recently purchased...Mike was on the ground touching up some surface scratches on their car (purely cosmetic, but bothered my mother enough to mention it). Where else would you get such service? More

Tow Package added to my Car Recently I had Harbro Auto, Service add a tow package to my 2006 Pontiac G6 Convertible - pretty unconventional I'm sure. But we have a small Teardro Recently I had Harbro Auto, Service add a tow package to my 2006 Pontiac G6 Convertible - pretty unconventional I'm sure. But we have a small Teardrop Trailer that we wanted to pull with the convertible. This is not typical work for Harbro but everything went without a hitch (No Pun Intended). We used the tow hitch this past weekend and everything worked perfectly. AS ALWAYS I would not go anywhere else... everyone was super nice, the price was fair and everything was done perfectly!! More

I was really happy about those brakes i only have i was there this morning for a oil change and needed new front brakes that i didint exspect they was nice about it meaning Ch i was there this morning for a oil change and needed new front brakes that i didint exspect they was nice about it meaning Chris went half the cost of the brakes with me thought that was very nice of him that made my day. Karl Spets More

Fast Friendly Service! These guys do such a great job. I needed an oil change & trip check for an upcoming road trip. I was in and out in about 45 mins. All the fluids were These guys do such a great job. I needed an oil change & trip check for an upcoming road trip. I was in and out in about 45 mins. All the fluids were filled, tires checked-I am ready for the road! They even offered my whoopie pies & oreos while I was waiting. Thanks guys!!! More

"Made my experience stress free" This is my second car I have bought from Harboro. The service department down there made my life stress free..I had several issues with my truck. The This is my second car I have bought from Harboro. The service department down there made my life stress free..I had several issues with my truck. They supplied me with transportation to get to and from work while they fixed the issues. Chris kept me updated on everything they were fixing and how long it was going to take..They had my truck for a little longer than exspected due to parts that were on order. They must have felt bad about keeing it longer because they detailed the truck for me..it's never driven better or looked better..Great Job Guys..Thank You for the pleasent experiance. More