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Harbro Sales & Service Inc - Service Center

Whitinsville / Webster, MA

4.9
1,034 Reviews

1,034 Reviews of Harbro Sales & Service Inc - Service Center

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September 10, 2012

I went into Harbro's because I had an issue with my car. (rear reverse light needed to be changed, however, my back hatch to my car hasn't opened in a year and could not replace the light to remedy my faile More

by nicoleld328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Devin
Sep 11, 2012 -

Harbro Sales & Service Inc responded

Nicole, Glad to help! We got a little lucky with your tailgate, but whatever works, right! Thanks for the great review.. send your friends! ps. thanks for the hug ;) Mark, Devin & the Harbro Team

September 07, 2012

Squeezed me in last second during a busy holiday week where other local shops wouldn't even try. Very friendly and excellent service. Would highly recommend and will go back for all my auto body needs. T More

by addorisj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark
Sep 11, 2012 -

Harbro Sales & Service Inc responded

Great to meet you. Glad we could help. Thanks for coming in! -Mark & Team

August 22, 2012

Had an emergency service transmission cooling line repair completed by Harbro in Webster. John took care of the initial portion and the guys out back (Dan and Matt) did the rest. Very nice job! More

by shinkle23
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John, Tony, Dan and Matt
August 22, 2012

I have purchased several vehicles from Harbro over the past 15 years and have been very pleased with their selection and and overall experience. Last week I was getting ready to leave for a vacation when More

by keejadon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dan, John
August 21, 2012

As Usual Habro makes my experience with dealing with them, great! In tradition I used to be stress about the used car dealership mentality. NOT at Habro! Very friendly and great people! I highly recomme More

by Jim Weagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2012 -

Harbro Sales & Service Inc responded

Hi Jim! Thanks for the great review.. You wont be able to see me in Webster anymore, I'm down in our other store.. but Eddie and the boys will take good care of you!! Andrea & Team Harbro

August 03, 2012

As usual, they go above and beyond what it necessary to take care of and satisfy the customer. The parts (front brakes) were not on hand when I arrived. Dan explained by the time they removed the old brak More

by Mem and Pep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan & Matt Service Technicians
July 24, 2012

We recently experienced a problem with our van on the highway and had to pull over. It was a Saturday afternoon, and we stopped at Harbro's, which was one of the few service stations that was open in the More

by smgpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Goodwin
July 12, 2012

My girlfriend and I were put in a very tight spot when her car finally broke down and it was simply too costly to repair. She had a very limited budget (I stress the word limited) We tried going to the More

by JohnElliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Goodwin
Sep 11, 2012 -

Harbro Sales & Service Inc responded

John and Melissa, I wanted to say Thank-You for such a GREAT review!! We were all so pleased to deal with you and be able to help with your car purchase.... Please don't hesitate to call us for anything and also send your friends down.. Dave & Team Harbro

July 12, 2012

I am new to the area and needed my brakes done. I decided to stop at Harbro because it was very close and I had heard amazing thing about them. I walked in and they took my car right away, I expected to at l More

by hreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Goodwin
June 15, 2012

I needed some service repairs done before I could get my car inspected. I had heard good things about Harbro and decided to give them a try. Wow! The service department actually took time to explain to me w More

by Bad Cop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 10, 2012 -

Bad Cop responded

Ummm....I never dealt with either John Grande or Andrea Cutting. I dealt with Dave Skehan, the service manager. The only reason I'd go back would be if Dave was still there. But, went the other day, and found out he was no longer there. So - won't be back to Harbro.

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