Hardin Buick GMC

The service took 6 weeks to complete an 8 hr install. I was told the service warranty was covered and approved only to find out after the service was completed that it wasn’t covered and that I owed mone I was told the service warranty was covered and approved only to find out after the service was completed that it wasn’t covered and that I owed money that was never quoted to me or approved by me before performing the service. During the 6 weeks my vehicle was at the dealership apparently my vehicle was left unlocked during none business hours and someone was able to get in my vehicle, rummage through my center console and glove box, and stole some things out of my vehicle. After discussing the missing items and promised that they would be replaced, it has now taken over an additional month and I still have not received those items. When I call concerning the parts, I continue to be told that they’re looking into it and they would contact me, but I am constantly having to follow up with no answers so far as to when I will be receiving those things. So I am pretty disappointed in the way my service was handled, the approval process was handled, the way the security of my vehicle went in the possession of the dealership was handled, and the way the missing items are being handled. More

Always great service, reasonable and fast turnaround I can trust dealing with Sean Eddleman, he's very honest and detailed can trust dealing with Sean Eddleman, he's very honest and detailed More

The oil change enter rotation took an entire eight hours, and I never got a full report from Jesse on the multi point inspection and I never got a full report from Jesse on the multi point inspection More

Very professional, took care of business and no hassle. I really enjoyed my experience, dealing with harden Buick and GMC I really enjoyed my experience, dealing with harden Buick and GMC More

Sean Edleman and the Team @ Hardin Buick GMC are top notch from the moment you drop off your vehicle to the moment you pick it back up. Great Service, Great Communication, On time delivery always as pro notch from the moment you drop off your vehicle to the moment you pick it back up. Great Service, Great Communication, On time delivery always as promised, Clean Dealership, Clean Bathrooms, Nice Lobby and waiting areas….. Tasty Popcorn…. Any chance we can see a soft serve machine? 😎 More

Spent $6500 and next day my check engine light went on. Glad Jesse is honoring his warrant commitment. But, I am concerned not all issues were properly diagnosed and I think truck could have been test driv Glad Jesse is honoring his warrant commitment. But, I am concerned not all issues were properly diagnosed and I think truck could have been test driven more. Coming back in today to return truck for additional repairs, even though you have already had the truck 2 weeks. More

Jesus and the rest of the staff were very friendly and professional. It was a pleasure doing business with them. I would highly recommend them. professional. It was a pleasure doing business with them. I would highly recommend them. More

(1/2)Despite the limited cooperation of the warranty company, Justin Vogel made sure our vehicle was repaired back to safety standards by identifying and maki company, Justin Vogel made sure our vehicle was repaired back to safety standards by identifying and maki More

Was good fast service. They let me know what was coming up for service soon and the cost. They let me know what was coming up for service soon and the cost. More

Prompt, courteous service. My appointment time was honored. Sean gave helpful advice about removing a tree sap stain on my car. My appointment time was honored. Sean gave helpful advice about removing a tree sap stain on my car. More